Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(808 Reviews)
Rating breakdown 808 reviews
5 Stars
526
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
Frigidare refrigerators
on January 11, 2023
Posted by: Husband and wife
[This review was collected as part of a promotion.] Fit into my kitchen space, which I appreciate. Like the product except for the ice maker which is slow to make cubes.Everynight we are Al ost out of cubes for 2 people. This is a problem with no apparent solution.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, January 12, 2023
Thanks for sharing this feedback! When the freezer section is set to 0°F, the ice maker should produce between 2-2.5 pounds of ice per 24 hours depending on usage conditions. You can set the freezer temperature to a colder setting to improve the performance of the ice maker, allowing 24 hours for the temperature to stabilize. Should the ice maker not be producing the right amount of ice, connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) for further assistance.
~ Margaret
~ Margaret
Written by a customer while visiting frigidaire.com
Customer Rating
4
New appliance
on January 11, 2023
Posted by: Muffins in the oven
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator but not too happy with the left-sided door…having a hard time with the top part going into the groove - hence having to manually put it in the groove every time I open the door
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeds expectations
on January 12, 2023
Posted by: Teresajo1
[This review was collected as part of a promotion.] I love the ease of everything about my appliance. Everything is at my fingertips. I love the space also
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size
on January 14, 2023
Posted by: Kattnis
[This review was collected as part of a promotion.] It is exactly the size I needed. I like the water inside the refrigerator as well as the ice maker inside the freezer. I’ve had it 6 months and the water dispenser is leaking even after I replaced the filter. My next step is to have the plumber take a look at the line. Hopefully that’s the answer otherwise my review would not be good
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on January 15, 2023
Posted by: Nicky C
[This review was collected as part of a promotion.] Excellent use of space for a counter depth fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on January 15, 2023
Posted by: Hera
[This review was collected as part of a promotion.] Love the "snack" drawer. Love the arrangement of the shelves in the main compartment and in the doors, perfect. I do prefer the old fashioned top freezer and bottom one door refrigerator however. 4 stars because the first refrigerators delivered was damaged and the second one required servicing upon delivery!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Tons of room
on January 16, 2023
Posted by: Leonpo
[This review was collected as part of a promotion.] The frig is spacious. Freezer a bit small. Love the condiment holders.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Faulty Cooling in Main Fridge
on January 16, 2023
Posted by: Chris1002
[This review was collected as part of a promotion.] Exterior look is great. Interior has lots of room. Potential faulty thermostat on cooling upper portion since it essentially freezes everything in that section. In for service but long lead times for repair so have not gotten to use it since it was installed and froze everything.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, January 17, 2023
Hello, Chris1002. We can certainly understand how these hiccups with your new refrigerator have dampened your experience. Your new model refrigerator is equipped with the EvenTemp Cooling System that reacts quickly to temperature fluctuations and constantly circulates cold air throughout the fresh food and freezer compartments; you may need to place items in your refrigerator differently. We recommend your fresh food compartment be set to 37 degrees, and the freezer should be set to 0 degrees. If the service repair does not address your concerns, please know we are here to help. Feel free to reach out to us via Live Chat so we can see how best to take care of this. -Derrick
Written by a customer while visiting frigidaire.com