Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
587
4 Stars
243
3 Stars
40
2 Stars
24
1 Star
19
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
New Fridge
on December 29, 2022
Posted by: Papa50
[This review was collected as part of a promotion.] Just got the new fridge two days ago and so far we love everything about it. Plenty of space a nice and quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size and look
on December 29, 2022
Posted by: Iuha
[This review was collected as part of a promotion.] This is a great counter depth fridge with a sleek look and great capacity for our household
Written by a customer while visiting frigidaire.com
Customer Rating
3
Review gallery fridge
on December 29, 2022
Posted by: Poppapang
[This review was collected as part of a promotion.] Not happy as food at back of fridge freezing.
Also getting glass of water from inside door dispenser water dribbling onto bottom door shelf after removing glass
Also getting glass of water from inside door dispenser water dribbling onto bottom door shelf after removing glass
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , January 4, 2023
Hello there, Poppapang. Thank you for taking the time to share your experience with us. We are sorry to hear about the food freezing and other troubles you are having with your refrigerator. Your concerns are valuable to us, and we have a few tips that may be able to help. Check out this quick troubleshooting video that should cover your freezing items concerns.
https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Understanding-French-Door-Refrigerator-Crisper-Drawers/
Regarding your water dispenser, it may be best to keep your glass/cup against the paddle until all water finishes coming out of the dispenser. Nonetheless, we would be happy to support you if either of these issues persists. Please connect with us directly so we can help. ~Keyanna
https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Understanding-French-Door-Refrigerator-Crisper-Drawers/
Regarding your water dispenser, it may be best to keep your glass/cup against the paddle until all water finishes coming out of the dispenser. Nonetheless, we would be happy to support you if either of these issues persists. Please connect with us directly so we can help. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Our new fridge
on December 29, 2022
Posted by: fridgeowner_
[This review was collected as part of a promotion.] PRO+ Good design and capacity; freezer size more than adequate for our needs; Counter depth works well in our kitchen;
CON- Fridge arrived with dimple dent on left front door, but not noticed until the light reflected on it; Random buzzer sound coming from unit daily is annoying and frustrating; Would appreciate contact from customer service to resolve these problems
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 5, 2023
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for email correspondence from our team. We do apologize for any inconvenience you have incurred with these concerns. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 31, 2022
Posted by: Lash91
[This review was collected as part of a promotion.] One of the best , love the extra space and ease of access
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer basket and loud noise.
on January 4, 2023
Posted by: chimmy
[This review was collected as part of a promotion.] Freezer basket was loose and wobbly. Fridge was making loud noise. Service was requested and both were addressed. Loud noise was because ice maker was turned on, but I didn't not connect same. Basket had a screw loose and was also fixed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on January 6, 2023
Posted by: Crafter1
[This review was collected as part of a promotion.] Love my new fridge. Keeps food perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well-designed and spacious
on January 7, 2023
Posted by: Les25
[This review was collected as part of a promotion.] After looking at so many counterdepth refrigerators and feeling disappointed in the limited storage space they offered, this Frigidaire 23.3 Cu. Ft. French Door refrigerator stood out above the rest! It was the only brand and model that didn’t sacrifice space for the water and ice dispenser. The design inside the refrigeration space is sleek and functional. There is no wasted space, and we can store as much in this refrigerator as we could in our 1 year old standard depth refrigerator. The water dispenser inside the door flows quickly and there is even enough space to fill a medium-sized pot. Great purchase!
Written by a customer while visiting frigidaire.com