Customer reviews from frigidaire.ca
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
55
3 Stars
14
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
144 out of
165)
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
Delivered 2 times and both fridges have problems
on May 17, 2023
Posted by: MikeandJanet
The first fridge had an error code that couldn't be fixed. The second won't seal the freezer so we we're dealing with condensation and leaking. Very disappointing because we really liked this fridge. This has been going on since Sept 2022. Repair man coming again to try to fix it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, May 18, 2023
Hello Vongray,
Oh no! Thank you for bringing this up to our attention, we're saddened to hear that this has been your experience, so We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Oh no! Thank you for bringing this up to our attention, we're saddened to hear that this has been your experience, so We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge!
on May 19, 2023
Posted by: SK100
Owned the fridge for two weeks now. So far so good. Enjoy the features that we were looking for in a fridge.
The only design flaw is that the anti-tip legs are too long and cause the fridge to tilt back too far. Also had difficulty removing the exterior protective film, because it extended tightly behind the door seals.
The only design flaw is that the anti-tip legs are too long and cause the fridge to tilt back too far. Also had difficulty removing the exterior protective film, because it extended tightly behind the door seals.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire Fridge
on May 26, 2023
Posted by: RWaldo
We bought this 1 month ago and are so happy we did. Looks good and very well designed. Large crispers and plenty of storage both in the fridge and freezer. Only complaint would be the film it is wrapped in. Very difficult to remove completely, not sure as to why they had to do this.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator love the inside water and ice dispenser and the size inside lots of room
on May 29, 2023
Posted by: Joanie1947
Have had it about a month now and love it. Where is the best place to buy the water filter and air refreshers for produce drawers
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Issues with protective coating
on July 9, 2023
Posted by: Bruce609
The fridge came with a protective coating on the stainless steel which is normal and expected. The issue was that components like some trim and the door seals were installed in the factory on top of the protective coating making it almost impossible to remove the coating entirely. We are left with ragged pieces of the coating stuck out in places where we couldn't get it off.
First time with a fridge with french doors so takes some time getting used to it. A bit annoying when you have to open both door to access bottom full width drawer. Also theses fridges with thich doors have to stick out farther than regular fridge.
First time with a fridge with french doors so takes some time getting used to it. A bit annoying when you have to open both door to access bottom full width drawer. Also theses fridges with thich doors have to stick out farther than regular fridge.
I would recommend this to a friend!
Response from frigidaire.caBy John, Online Outreach Specialist, July 10, 2023
Hi there, Bruce609. We appreciate you sharing your feedback on your refrigerator with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Features
on July 18, 2023
Posted by: Lorene
I bought this fridge for the water dispenser and I love that it is inside the fridge not on the outside
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works Great
on July 24, 2023
Posted by: Firdge 101
We have just had the fridge for 4 weeks and it is working great , keeping everything cool and frozen as it should .It makes some funny noises when running and when it goes into defrost mode. We don't have the water line connected yet so the ice maker isn't working and we don't get dispense cold water.
It seems to run all the time but the energy guide says the consumption per year is 598 kwh.
The energy guide says 598 kwh / yr
It seems to run all the time but the energy guide says the consumption per year is 598 kwh.
The energy guide says 598 kwh / yr
It seems to run all the time and that is what the information package says it should do .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great size/space. Just what I was looking for.
on July 26, 2023
Posted by: Beach Living
I bought this a month ago and have found one annoying thing. If you open the left hand door first the middle bar flips sideways preventing the door from closing, unless you manually flip the bar back again. Not sure if we are missing a part as this design just doesn't make sense to me.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca