Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
649
4 Stars
269
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Pleased
on August 31, 2026
Posted by: Mjchris
[This review was collected as part of a promotion.] I am happy with the flexibility of shelf placements. And side door options.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 2, 2026
Hi Mjchris, thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying the flexibility of the shelf placements and the convenient options available in the refrigerator doors. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 27, 2026
Posted by: Marywille
[This review was collected as part of a promotion.] I am so happy with this refrigerator! It is truly counter-dept so I love the extra room in my kitchen. I also love the clean look of not having a water/ice dispenser on the outside of the door. And the best thing is the automatic ice maker in the freezer section! I love the extra room in my refrigerator section and I like the smaller size of the ice cubes. Great refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 31, 2026
Hi there. Thank you so much for sharing such a wonderful review! We’re thrilled to hear how happy you are with your new Frigidaire refrigerator and that the true counter-depth design has given you more space to enjoy in your kitchen. It’s also great to know that you appreciate the clean exterior, the automatic ice maker, and the extra room in the refrigerator section.
We’re especially glad the smaller ice cubes are a favorite feature! Thank you for choosing Frigidaire and for sharing what you love about your new refrigerator. We hope you continue enjoying it for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re especially glad the smaller ice cubes are a favorite feature! Thank you for choosing Frigidaire and for sharing what you love about your new refrigerator. We hope you continue enjoying it for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on August 24, 2026
Posted by: JamieKC
[This review was collected as part of a promotion.] Spacious, easy to use!
Response from frigidaire.comBy John, Online Outreach Specialist, August 24, 2026
Hello, JamieKC. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
After tons of research, I missed the best part
on August 18, 2026
Posted by: CHNinNJ
[This review was collected as part of a promotion.] I’m so happy with our new refrigerator. I spent a lot of time researching all the different brands and features and benefits, and then selected this one for the first time in my life. I do not have buyers remorse on a major purchase. I’m embarrassed to say that despite all of my research, I miss the fact that the drawers seem to have a mechanism that make them so easy to open and close it’s become my favorite part and it’s great because it makes sure that the kids do it properly. I’ll have to re-look at all the marketing material to see if they reference these amazingly easy to use drawers, but until then I’ll just be even happier with my purchase that I was when I made it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2026
Thank you for taking the time to share such a thoughtful and enthusiastic review! We’re thrilled to hear that after carefully researching different brands, features, and benefits, you chose Frigidaire and have no buyer’s remorse. It’s wonderful to know that your new refrigerator has exceeded your expectations.
We especially love hearing that the easy-to-open-and-close drawers have become your favorite feature and are helping your kids use the refrigerator properly. Sometimes the features we discover after bringing an appliance home become the ones we appreciate most! We truly appreciate you sharing your experience and are delighted that you’re even happier with your purchase than when you first made it.
If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your wonderful experience! - Maria
We especially love hearing that the easy-to-open-and-close drawers have become your favorite feature and are helping your kids use the refrigerator properly. Sometimes the features we discover after bringing an appliance home become the ones we appreciate most! We truly appreciate you sharing your experience and are delighted that you’re even happier with your purchase than when you first made it.
If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your wonderful experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2026
Posted by: Losdog
[This review was collected as part of a promotion.] So far so good. Measurements were exactly the same as the refrigerator it replaced. The color of the stainless steel is very close to the color of my other appliances. This is gives us more cubic feet inside
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator was a great fit, with dimensions that matched your previous appliance and a stainless steel finish that complements your other appliances.
It’s also wonderful to hear that you’re enjoying the additional cubic-foot capacity. We appreciate you choosing our brand and hope you continue to enjoy your new refrigerator for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator was a great fit, with dimensions that matched your previous appliance and a stainless steel finish that complements your other appliances.
It’s also wonderful to hear that you’re enjoying the additional cubic-foot capacity. We appreciate you choosing our brand and hope you continue to enjoy your new refrigerator for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on August 13, 2026
Posted by: Mom of 6 Gma of 11
[This review was collected as part of a promotion.] This refrigerator keeps a consistent temperature. It is easy to organize food items with adjustable shelves. Lots of room for condiments and beverages on the doors. The ice maker in the freezer makes plenty of ice. The freezer drawer is large. It would be nice if it had more options for dividing the space, but I just added some containers to keep everything organized.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 14, 2026
Good day, Mom of 6, Gma of 11! Thank you for sharing such a detailed review! We’re delighted to hear that your Frigidaire refrigerator is keeping a consistent temperature and that you’re enjoying the adjustable shelves, spacious door storage, generous ice production, and large freezer drawer. It’s great to hear that you found a simple solution for organizing the freezer space with additional containers.
We also appreciate your suggestion about having more options for dividing the freezer drawer. Feedback like yours is valuable and helps us understand what features are important to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your suggestion about having more options for dividing the freezer drawer. Feedback like yours is valuable and helps us understand what features are important to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty roomy and easy to find things
on August 11, 2026
Posted by: Nettie71
[This review was collected as part of a promotion.] I moved down in cu. ft. from my old fridge and the shelves and bins in this fridge hold everything with room to spare. There's lots of light inside, making things easy to find.
I did not shut one door tightly yesterday and the fridge emitted 3 beeps to let me know.
This is the first bottom freezer I've ever owned. It's plenty roomy, too, and easy to access.
I love the counter depth - more walking room in my small kitchen.
I did not shut one door tightly yesterday and the fridge emitted 3 beeps to let me know.
This is the first bottom freezer I've ever owned. It's plenty roomy, too, and easy to access.
I love the counter depth - more walking room in my small kitchen.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 14, 2026
Thank you for taking the time to share your detailed feedback. We are delighted to hear that your new refrigerator has exceeded your expectations, even with a smaller capacity than your previous model.
It’s wonderful to know that the shelves and bins provide plenty of room, while the bright interior lighting makes everything easy to find. We’re also pleased that the door-open alert gives you added peace of mind by letting you know when a door hasn’t been fully closed. It’s great to hear that you’re enjoying your first bottom-freezer refrigerator and finding the freezer spacious and easy to access.
We’re especially happy that the counter-depth design has given you more walking space in your kitchen. We strive to design appliances that maximize storage while fitting comfortably into your home, and we’re thrilled that your new refrigerator is making such a positive difference.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the shelves and bins provide plenty of room, while the bright interior lighting makes everything easy to find. We’re also pleased that the door-open alert gives you added peace of mind by letting you know when a door hasn’t been fully closed. It’s great to hear that you’re enjoying your first bottom-freezer refrigerator and finding the freezer spacious and easy to access.
We’re especially happy that the counter-depth design has given you more walking space in your kitchen. We strive to design appliances that maximize storage while fitting comfortably into your home, and we’re thrilled that your new refrigerator is making such a positive difference.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
sleek with lots of space
on August 5, 2026
Posted by: LJ729
[This review was collected as part of a promotion.] Feels bigger than our old counter depth french door fridge. Love that the ice maker is back in the freezer and the water dispenser is inside the door. Lovely LED lights and the crisper drawer filters are awesome!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the fantastic feedback! We’re thrilled to hear that your new Frigidaire refrigerator feels more spacious than your previous counter-depth French door model. It’s great to know you’re enjoying the freezer ice maker, convenient interior water dispenser, bright LED lighting, and the crisper drawer filters. We truly appreciate you choosing Frigidaire and hope you continue to love your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com