Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Will not cool down to the temperature it is set on
on July 18, 2026
Posted by: Rg7782
[This review was collected as part of a promotion.] It is a beautiful refrigerator and I am really happy with it, with the exception of it not cooling to the temperature I set it on.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you love the design and overall performance of your Frigidaire refrigerator. We understand your concern regarding the temperature not reaching the set level, and we appreciate you bringing this to our attention.
If the issue continues, we recommend checking the temperature settings and allowing time for adjustments after changes or after loading the refrigerator. If you need further assistance, our customer care team is available to help. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
If the issue continues, we recommend checking the temperature settings and allowing time for adjustments after changes or after loading the refrigerator. If you need further assistance, our customer care team is available to help. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: Sandpit
[This review was collected as part of a promotion.] Impressive refrigerator!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, Sandpit! Thank you for your great feedback! We’re thrilled to hear that you’re impressed with your Frigidaire French-door refrigerator. Your satisfaction is important to us, and we appreciate you choosing Frigidaire for your home. Thank you for taking the time to share your experience with us!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door
on July 16, 2026
Posted by: SuperNovaa
[This review was collected as part of a promotion.] I like the simple design and features, looking forward to enjoying this appliance for a long time.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 20, 2026
Hi, SuperNovaa! Thank you for your wonderful review! We're delighted to hear you're enjoying the simple design and features of your new Frigidaire French door refrigerator. We truly appreciate you choosing Frigidaire and are honored to be part of your home. We hope your new refrigerator provides dependable performance and convenience for many years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy!!
on July 16, 2026
Posted by: robind231
[This review was collected as part of a promotion.] I love my refrigerator. I haven't had it very long but as of now I feel like I made a good choice. It is very roomy and I love the ice machine/bucket being in the lower portion of the refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 16, 2026
Hi, Robind231! Thank you for your wonderful review! We're so happy to hear you're loving your new refrigerator. It's great to know the roomy interior and lower ice maker design have given you the extra space and convenience you were looking for. We appreciate you choosing Frigidaire and hope your refrigerator continues to exceed your expectations for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter-Depth French Door Refrigerator
on July 15, 2026
Posted by: Cindyshop
[This review was collected as part of a promotion.] We have had vast issues with previous refrigerators, so we decided to try frigidaire. So far everything has been working properly, but we have only had it for a couple of weeks. Stay tuned for an update down the road!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2026
Hi Cindyshop!
Thank you for taking the time to share your experience with your Frigidaire counter-depth French door refrigerator. We’re pleased to hear that your new appliance has been working properly and that you’re off to a great start with your purchase.
We appreciate you choosing Frigidaire after your previous refrigerator experiences, and we hope your new appliance continues to provide the reliable performance and convenience you’re looking for.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire counter-depth French door refrigerator. We’re pleased to hear that your new appliance has been working properly and that you’re off to a great start with your purchase.
We appreciate you choosing Frigidaire after your previous refrigerator experiences, and we hope your new appliance continues to provide the reliable performance and convenience you’re looking for.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator!!
on July 6, 2026
Posted by: A must buy
[This review was collected as part of a promotion.] Lots of shelf space. Great LED lights. Quiet operation. Great buy!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,
Thank you for your wonderful feedback! We're glad to hear that you're enjoying the spacious shelf design, bright LED lighting, and quiet operation of your new appliance. It's great to know that you feel it was a great purchase.
We appreciate you choosing our brand and hope your appliance continues to provide convenience and reliable performance for years to come!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Thank you for your wonderful feedback! We're glad to hear that you're enjoying the spacious shelf design, bright LED lighting, and quiet operation of your new appliance. It's great to know that you feel it was a great purchase.
We appreciate you choosing our brand and hope your appliance continues to provide convenience and reliable performance for years to come!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit for the family
on June 28, 2026
Posted by: KenL59
[This review was collected as part of a promotion.] My wife and I love the fridge. I really appreciate the water dispenser being inside the door it gives it a clean look.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you and your wife are enjoying your new refrigerator.
It’s wonderful to know that you appreciate the clean, streamlined look created by the interior water dispenser. We strive to design appliances that combine modern style with everyday convenience, and we’re pleased to hear that this feature has made such a positive impression while keeping your refrigerator looking sleek.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you and your wife are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you appreciate the clean, streamlined look created by the interior water dispenser. We strive to design appliances that combine modern style with everyday convenience, and we’re pleased to hear that this feature has made such a positive impression while keeping your refrigerator looking sleek.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you and your wife are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hidden features are awesome
on June 26, 2026
Posted by: Johow588
[This review was collected as part of a promotion.] So far I love my new fridge, it s perfect fit and I did realize it had an ice maker so to my surprise I was very happy. Another feature I really like is the water dispenser is inside the door so kids aren’t aware so they don’t play with it because it’s hidden. I like the draws in the fridge as well as freezer that holds the ice and other items.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, Johow588! Thank you for your wonderful review! We're delighted to hear that you're loving your new Frigidaire French-door refrigerator and that it's the perfect fit for your home. It's great to know the built-in ice maker was a pleasant surprise and that the interior water dispenser has been a convenient feature for your family. We're also happy to hear you're enjoying the spacious drawers and freezer storage. We appreciate you taking the time to share your experience with us! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com