Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
524
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Nice looking fridge
on May 28, 2022
Posted by: sfean
[This review was collected as part of a promotion.] Very nice refrigerator with lots of space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Refrigerator/Freezer
on June 11, 2022
Posted by: sfean
[This review was collected as part of a promotion.] Nice refrigerator and freezer. Lots of space and like the way it lights up when you open the doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much space!
on June 16, 2022
Posted by: emb06
[This review was collected as part of a promotion.] I had a larger side by side fridge before this and I'm amazed at how much more usable space there is in this. The water is also cold and ice is great! I love it so far! Only complaint is that my kids somehow manage to change the setting every time they opn the fridge and it's not exactly finger print resistant, but I'm incredibly happy with this purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very nice except water dispenser
on July 19, 2022
Posted by: Nanny boo
[This review was collected as part of a promotion.] Fridge is nice, has plenty of room. Water dispenser drips and then squirts again for 5 seconds, min. , after use. Have to keep cup there or fills bin below. Have had several water in door fridges and never had this problem. Logo on front is also crooked.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, July 20, 2022
Hey, Lisaco! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Curse on humanity
on July 25, 2022
Posted by: Quiet Joe
The refrigerator NEVER SHUTS OFF. The noise makes my house unlivable. Frigidaire hides this fact in the far back of the manual. I will be sending it back.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 28, 2022
Hello, Valued Consumer! We appreciate your feedback and we would like to help! Most of our newer refrigerators are equipped with a high-efficiency variable speed compressor. It’s perfectly normal for it to run more frequently and to hear a high-pitched hum or pulsating sound. You may locate more of these details on page 39 of the use and care guide. If you have any additional concerns, feel free to reach out to us directly via Live Chat or by phone at 800-374-4432 Mon-Fri 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Cube Make Does Not Work
on August 29, 2022
Posted by: Paul1962
Ice cube maker makes very little ice. Put in a call for service right after purchase and technician coming this week. Freezer temperature is set at minus 2 degrees F. But with four thermometers in the freezer compartment temperature hovers around 2-5 degrees F. Water in the refrigerator compartment freezes. The door sounds like a cat in heat when opening and closing. Very disappointed with the product.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, August 30, 2022
Hello, Paul1962. We appreciate hearing from you. We’re disappointed to learn you’re having these issues so soon. If your service visit doesn’t address your concerns, please let us know; we’d like the opportunity to explore some other options with you. We can easily be reached via Live Chat! In the meantime, check to ensure your refrigerator has the proper clearance for proper circulation, as mentioned on pages 8-9 of your model’s owner guide. Thanks again for sharing your experience! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Refrigerator
on October 3, 2022
Posted by: bgenman
[This review was collected as part of a promotion.] This is a very nice refrigerator. I really like the counter top depth. Our last refrigerator (an LG) had the ice maker in the door, this unit does not have that and it seems like it has some much more room inside as a result. Now if they could just make the plastic wrapping easier to remove. ;-)
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 27, 2022
Hello,
Welcome to the Frigidaire family. You made an awesome choice with this refrigerator and you're right it provides a great amount of space. When it comes to the protective plastic, please just take your time to remove it from the corners. Should you need any assistance, please chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Welcome to the Frigidaire family. You made an awesome choice with this refrigerator and you're right it provides a great amount of space. When it comes to the protective plastic, please just take your time to remove it from the corners. Should you need any assistance, please chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge
on October 15, 2022
Posted by: Cigar Gent
[This review was collected as part of a promotion.] This is a great model. It fits perfectly in my kitchen and works great. No fingerprints or issues, we love it!
Written by a customer while visiting frigidaire.com