Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
586
4 Stars
243
3 Stars
40
2 Stars
23
1 Star
19
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
So far, so good.
on November 14, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] We've had our new Fridge for almost a month now and it's working fine. My wife enjoys the freezer on the bottom and the organizational layout of the unit,
Written by a customer while visiting frigidaire.com
Customer Rating
3
Was Excited by fulfillment is delayed
on November 14, 2022
Posted by: rvbeek
[This review was collected as part of a promotion.] Overall, we are excited and happy with the fridge and look forward to using it. Sadly, upon opening the box, multiple things were broken. 2 of the bins were cracked and broken that you put inside the door. In addition to the 2 broken bins, the snack/deli drawer was also cracked. While most of it is useful and will be replaced, it is still sad that we had to wait to full use the fridge we had so patiently waited for.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Thank you for your feedback and photos, Rvbeek. We're sorry to hear that the bins and drawers were received damaged in your new refrigerator. This isn't how we would like to start our relationship with you, and we would like to make this right. At your earliest convenience, please feel free to Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Deep doors
on November 14, 2022
Posted by: Tall in NY
[This review was collected as part of a promotion.] Very nice refrigerator. Purchased additional accessories, bottle/can holder and tray w/lid to marinate foods. The doors are quite deep, so the refrigerator sticks out further than counter depth because they won’t open if you have a tight fit.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frozen food in refigerator.
on November 14, 2022
Posted by: Pmeg
[This review was collected as part of a promotion.] Having frozen food in refrigerator. Service department hasn’t solved it so far.
Purchased new about3-4 weeks ago.
Purchased new about3-4 weeks ago.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 15, 2022
Pmeg, we are disheartened to hear this has been your experience with your refrigerator in such a short time.
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us via Live Chat, Monday-Friday 8:30 am-8 pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us via Live Chat, Monday-Friday 8:30 am-8 pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy with our Frig Purchase
on November 15, 2022
Posted by: liz63
[This review was collected as part of a promotion.] This is a very nice refrigerator. It is smaller than we are used to but we wanted the built in look. We will adjust and get used to the size. Overall, very happy. I cannot add a photo just yet as we are still working on the wall and renovation.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2022
Posted by: Joelsky
[This review was collected as part of a promotion.] This fridge looks BEAUTIFUL in our kitchen!
Very pleased with our choice…
Very pleased with our choice…
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 18, 2022
Posted by: Whatever22
[This review was collected as part of a promotion.] I like the size and the look of this refrigerator. The water dispenser being inside the door is also a plus.
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice
on November 18, 2022
Posted by: Rox21
[This review was collected as part of a promotion.] I wish I could give the fridge a 5 star rating but, it runs loud. Otherwise it's a great fridge. Love the counter depth feature. Has plenty of room. I like the freezer on the bottom with the ice in the freezer.
Written by a customer while visiting frigidaire.com