Customer reviews from frigidaire.ca
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
61
3 Stars
16
2 Stars
8
1 Star
12
86%of customers recommend this product.
(
172 out of
200)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great fridge!
on May 19, 2023
Posted by: SK100
Owned the fridge for two weeks now. So far so good. Enjoy the features that we were looking for in a fridge.
The only design flaw is that the anti-tip legs are too long and cause the fridge to tilt back too far. Also had difficulty removing the exterior protective film, because it extended tightly behind the door seals.
The only design flaw is that the anti-tip legs are too long and cause the fridge to tilt back too far. Also had difficulty removing the exterior protective film, because it extended tightly behind the door seals.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Delivered 2 times and both fridges have problems
on May 17, 2023
Posted by: MikeandJanet
The first fridge had an error code that couldn't be fixed. The second won't seal the freezer so we we're dealing with condensation and leaking. Very disappointing because we really liked this fridge. This has been going on since Sept 2022. Repair man coming again to try to fix it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, May 18, 2023
Hello Vongray,
Oh no! Thank you for bringing this up to our attention, we're saddened to hear that this has been your experience, so We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Oh no! Thank you for bringing this up to our attention, we're saddened to hear that this has been your experience, so We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Took 3 to get it right
on May 9, 2023
Posted by: Keiths57
After receiving and returning 2 new fridges
The third one finally worked
The third one finally worked
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, May 10, 2023
It's great to know that you are now enjoying your refrigerator performance. Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
so far so good
on May 5, 2023
Posted by: bot97
What can I say? I’ve only had it a few weeks. It’s brand new. No problems yet. Plenty of storage. I don’t have an ice maker or water dispenser so there’s nothing that can break. I will submit another review in 5 years.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect for our kitchen
on March 6, 2023
Posted by: ReneeG
We bought this fridge in January. It runs very quietly, has a large bright interior and makes lots of ice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect for what we need
on March 6, 2023
Posted by: Steve_Lar
Fridge makes good use of the space with large door shelves, shelves are sturdy enough as well. Installation was pretty simple. Ice maker works well as does water dispenser. It's been installed for about a month but so far so good. Some minor issues with food freezing, but going to try a few things on my end to see if it is my own doing
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the size and capacity it holds
on February 22, 2023
Posted by: Alram
I bought this in Jan love it is the perfect size for our family
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love It!
on February 20, 2023
Posted by: NancyBr
I bought this refrigerator a month ago and love the look, the size and how fresh it keeps the food.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca