Customer reviews from frigidaire.ca
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
61
3 Stars
16
2 Stars
8
1 Star
12
86%of customers recommend this product.
(
172 out of
200)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Great layout but.......
on July 31, 2023
Posted by: Disappointedtoo
I was worried about buying counter-depth fridge because I thought there would not be enough space inside, but the layout is great and it is very spacious inside.
But...it is very loud. There are popping noises and strange sounds coming from the fridge all the time and after 3 months the icemaker began to leak water all over the floor.
Customer service was helpful when I called and I am currently waiting to hear from the repair man. I shouldn't have to be waiting for a repair man on a 3 month old fridge :(
But...it is very loud. There are popping noises and strange sounds coming from the fridge all the time and after 3 months the icemaker began to leak water all over the floor.
Customer service was helpful when I called and I am currently waiting to hear from the repair man. I shouldn't have to be waiting for a repair man on a 3 month old fridge :(
No, I would not recommend this to a friend.
Response from frigidaire.caBy John, Online Outreach Specialist, August 1, 2023
Hello there, our valued customer. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know that this is not the effortless experience we strive for. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us at (800) 265-8352, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New fridge
on July 26, 2023
Posted by: Ripper0863
Had this fridge for a few weeks now. Performs beautifully, lots of room inside and intuitive design for storage
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great size/space. Just what I was looking for.
on July 26, 2023
Posted by: Beach Living
I bought this a month ago and have found one annoying thing. If you open the left hand door first the middle bar flips sideways preventing the door from closing, unless you manually flip the bar back again. Not sure if we are missing a part as this design just doesn't make sense to me.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works Great
on July 24, 2023
Posted by: Firdge 101
We have just had the fridge for 4 weeks and it is working great , keeping everything cool and frozen as it should .It makes some funny noises when running and when it goes into defrost mode. We don't have the water line connected yet so the ice maker isn't working and we don't get dispense cold water.
It seems to run all the time but the energy guide says the consumption per year is 598 kwh.
The energy guide says 598 kwh / yr
It seems to run all the time but the energy guide says the consumption per year is 598 kwh.
The energy guide says 598 kwh / yr
It seems to run all the time and that is what the information package says it should do .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Features
on July 18, 2023
Posted by: Lorene
I bought this fridge for the water dispenser and I love that it is inside the fridge not on the outside
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Issues with protective coating
on July 9, 2023
Posted by: Bruce609
The fridge came with a protective coating on the stainless steel which is normal and expected. The issue was that components like some trim and the door seals were installed in the factory on top of the protective coating making it almost impossible to remove the coating entirely. We are left with ragged pieces of the coating stuck out in places where we couldn't get it off.
First time with a fridge with french doors so takes some time getting used to it. A bit annoying when you have to open both door to access bottom full width drawer. Also theses fridges with thich doors have to stick out farther than regular fridge.
First time with a fridge with french doors so takes some time getting used to it. A bit annoying when you have to open both door to access bottom full width drawer. Also theses fridges with thich doors have to stick out farther than regular fridge.
I would recommend this to a friend!
Response from frigidaire.caBy John, Online Outreach Specialist, July 10, 2023
Hi there, Bruce609. We appreciate you sharing your feedback on your refrigerator with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator love the inside water and ice dispenser and the size inside lots of room
on May 29, 2023
Posted by: Joanie1947
Have had it about a month now and love it. Where is the best place to buy the water filter and air refreshers for produce drawers
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire Fridge
on May 26, 2023
Posted by: RWaldo
We bought this 1 month ago and are so happy we did. Looks good and very well designed. Large crispers and plenty of storage both in the fridge and freezer. Only complaint would be the film it is wrapped in. Very difficult to remove completely, not sure as to why they had to do this.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca