Customer reviews from frigidaire.ca
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
61
3 Stars
16
2 Stars
8
1 Star
12
86%of customers recommend this product.
(
172 out of
200)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great fridge!
on November 26, 2023
Posted by: Jimmy Mac
We love the design and all of the great features especially the location of the water dispenser!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
broken ice maker
on November 23, 2023
Posted by: dee92
I bought this fridge at the end of the summer and already the ice maker has stopped working. Someone is coming to fix it, but very disappointed to need a service call so soon. Hopefully the fix works and lasts. The rest of the fridge seems great, fingers crossed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 27, 2023
We sincerely apologize for the inconvenience this experience has caused you, Donna. Please know that this is never how we wanted your ownership experience to go. We strive to provide the most reliable products and services for our consumers and we hate that were unable to deliver those results for you. As per checking, we've seen that you've been in contact with our customer care team towards the resolution. Should you require any additional help, you can call us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Clean lines and good space
on November 17, 2023
Posted by: Christine B
We are very happy with our new refrigerator. It has ample space and the various features were well thought out. With having the water/ice maker inside the door and freezer it frees up so much more space than the outside the door style of our last one. We also like the option of storing higher items with the retractable shelf.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the counter depth model
on November 12, 2023
Posted by: Lisa 5295
The counter depth gives us more room infront of our island but we still have lots of space in the fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Loud and drawers don’t open far enough
on November 11, 2023
Posted by: AshleyR
I purchased this fridge having own several Frigidaire Gallery appliances (including fridges) in the past. I’m disappointed at how loud it is. I even had a technician come take a look as I felt it was not normal but I was told it’s all running correctly. And the crisper drawers are quite shallow and don’t open unless both double doors are open which I find unfortunate.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, November 13, 2023
Hello AshleyR,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. As I can see here, we already assisted you on this matter. If you need further assistance, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. As I can see here, we already assisted you on this matter. If you need further assistance, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Extremely spacious cabinet depth!!!
on October 24, 2023
Posted by: Klassy866
Purchased the cabinet depth to open up more space in the kitchen and so pleased with our decision. The fridge is so well designed it feels bigger than any of the deeper fridges we have owned. There is an abundant amount of space on the doors for all sizes of products including taller items. Large area for taller items on the left side as well. Love the bottom drawer which has enough height to it to even store casserole dishes. Thrilled with amount of space this fridge has to offer…more often than not I have empty areas in the fridge open for more food.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
stainless is disappointing
on September 20, 2023
Posted by: susieq1seeu
We had installed it in June 2023 and it has a number of small dents in door and also finish seems to be peeling off door as well. Not sure what this is unless there is a plastic type film over the exterior.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, September 22, 2023
Hello jrbradshaw,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks great
on September 11, 2023
Posted by: Dina
I haven’t had it long enough to do a proper review. It’s only been 1 day but I love the interior lay out and lighting. It’s sleek looking with the water & ice dispenser on the inside.
Written by a customer while visiting frigidaire.ca