Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on April 15, 2025
Posted by: SueBee59
[This review was collected as part of a promotion.] Works great so far and has plenty of room for my needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Home owner
on April 12, 2025
Posted by: Grundy16
[This review was collected as part of a promotion.] Works great plenty of ice also very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 10, 2025
Posted by: Sigmund
[This review was collected as part of a promotion.] Water dispenser temperature needs to be colder.
Ice cubes need to be larger.
Ice cubes need to be larger.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 9, 2025
Posted by: Jk1961
[This review was collected as part of a promotion.] So far so good. Really enjoying ice maker NOT in the door. Really disliked that in previous refridgerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2025
Hello there. We’re so glad to hear you’re enjoying your new refrigerator, especially the ice maker placement! You’re not alone, many customers prefer having it inside the freezer rather than in the door for better storage space and fewer maintenance hassles.
Thanks for sharing your thoughts, and we hope you continue to love your fridge! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thanks for sharing your thoughts, and we hope you continue to love your fridge! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on April 5, 2025
Posted by: Momma kim
[This review was collected as part of a promotion.] Very happy with our fridge!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2025
Posted by: DDMP50
[This review was collected as part of a promotion.] Spacious shelves. love all of the in door shelves. The ice maker makes a little noise, but pumps out a lot of ice!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible design, refrigerator does not keep consistent temperatures
on April 1, 2025
Posted by: CLHaines
Owned this model for a few months. Very disappointed with the overall design of the refrigerator and freezer. The refrigerator does not maintain consistent temperature from front, middle, and back of shelves. (Is this product working correctly?) Every time I open the left refrigerator door, I hit the control panel and need to make sure I did not move any of the parameters by mistake. It came with four half shelves but only one fits on the left hand side of the fridge. The crispers are nice and deep but they only pull out half way, I literally have to pull the crisper off the track to get to the items in the back. Both refrigerator doors need to be opened in order to open the crisper on the right. The freezer section is a ridiculous design. There is a "separation" bar which then makes about a two inch gap that is unusable along the entire front section of freezer. The on off switch for the ice maker is impossible to see or reach unless you get down on your hands and knees. The one thing I like is the stainless finish which is very smudge resistant and stays very clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2025
We appreciate you taking the time to share your experience with your refrigerator. We're sorry to hear that the design hasn't met your expectations, especially with the temperature inconsistencies, shelf layout, and accessibility concerns. The refrigerator should maintain a consistent temperature throughout. To help maintain even cooling, I recommend ensuring that air vents inside the fridge and freezer are not blocked by food items. Proper airflow is essential for consistent temperatures, so try to leave some space around the vents to allow cold air to circulate efficiently.
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Remarkable Refrigerator!
on March 28, 2025
Posted by: ange1
[This review was collected as part of a promotion.] We are so very happy with this refrigerator. It has a narrow counter-depth which we love, but is very roomy inside. The internal water dispenser has great water pressure which allows for quick fills of bottles and pitchers. The freezer ice maker is quiet and makes cute square shaped cubes and since there are no external dispensers, the outside design is sleek and smooth. Very happy with our purchase so far!
Written by a customer while visiting frigidaire.com