Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(872 Reviews)
Rating breakdown 872 reviews
5 Stars
559
4 Stars
236
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Fridge review
on October 8, 2022
Posted by: Beezy33
[This review was collected as part of a promotion.] The fridge has been a really good purchase. Has a lot of space and storage.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on October 11, 2022
Posted by: Barara12
[This review was collected as part of a promotion.] Received the first one and the left door upper bearing was installed incorrectly so it binds and squeaked. Received and another and the left door has a dent and waiting for a replacement. The plastic protective when removed left plastic remained on the edges of both units and is noticeable and seems impossible to remove.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, October 12, 2022
Hey, Barara12! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. Although this is not the experience that we would like for our customers to receive, we're happy to hear that a replacement is being processed to resolve your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space!
on October 11, 2022
Posted by: carolyn2022
[This review was collected as part of a promotion.] I think this is the first fridge I have ever had that is not bursting at the seams full! The space is amazing and convenient. The interior lighting is wonderful and everything works great. I love the interior water dispenser. One of the top doors arrived with a minor ding in it and I am waiting on my appliance shop to resolve that. Additionally the freezer makes a horrible noise when I open the drawer, which I am also waiting on the appliance people to help me resolve. My only comments to improve it would be 1. to be able to open each of the split drawers inside the fridge by only opening ONE of the outer doors (the one on the right you have to open both doors to access it fully) to 2. add a small shelf or "basket" of sort to the back side of the freezer door. There is a need for a small space to contain small things that just fall into the drawer and kind of get lost. My old French door freezer had this and I never knew how much I used it, until I didn't have it. Oddly, the part of the drawer I am talking about (if you open the drawer, it would be essentially where the handle is but on the inside), when you look at it almost looks like a piece is supposed to go there and is missing. There are exposed screws. I almost though a piece was missing. The freezer takes a good bit of heft to make sure its closed fully. Just takes some getting used to if you have had drawers or doors that are self closing in the past.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but have some issues
on October 11, 2022
Posted by: KJarl
[This review was collected as part of a promotion.] I like the refrigerator section, I like the ice maker nut the freezer section isn't large enough and could be arranged better., Overall it's a plus for me.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like it a lot!
on October 12, 2022
Posted by: TR1956
[This review was collected as part of a promotion.] It has a couple quirks (water is not chilled, etc.) but seems to be a solid value for the money.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on October 12, 2022
Posted by: Plasticcoveringhell
[This review was collected as part of a promotion.] Overall okay
Difficult to get plastic off exterior.
Freezer not working properly. Especially ice cubes. We had to leave for 22 days so not sure if the freezer works properly yet.
Since we already had to return the first one as it was damaged we will likely keep this one and just not use the ice cube maker.
Difficult to get plastic off exterior.
Freezer not working properly. Especially ice cubes. We had to leave for 22 days so not sure if the freezer works properly yet.
Since we already had to return the first one as it was damaged we will likely keep this one and just not use the ice cube maker.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on October 14, 2022
Posted by: regretFul camper
[This review was collected as part of a promotion.] This is my second fridge by this company and a drawer has already broke after a few months. These internal part are very cheap. I bought the same fridge again because I liked the way it looked on the outside for the price. I again am starting to regret this purchase.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 17, 2022
Thanks for sharing your experience with us. We're sure this is an issue we can help you with. When you have a moment, feel free to reach out to us via chat M-F 8:30am-8:00pm EST. We'll be happy to work with you one on one, while looking into our options of assistance. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Gallery refrigerator
on October 14, 2022
Posted by: LnC4730
[This review was collected as part of a promotion.] We love the way this refrigerator looks, and seems to hold more than our prior refrigerator of the same size. Only problem is one of the crisper drawers is sticking and we’ve only had it a couple of weeks. Water dispenser works great, but water is not intended to be chilled.
Written by a customer while visiting frigidaire.com