Customer reviews from frigidaire.ca
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
55
3 Stars
14
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
144 out of
165)
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
General features
on March 16, 2025
Posted by: Gigim
Overall I am happy wth the fridge. The fridge part is very spacious. Exceeded expectations in terms of storage space but made of plastic that is not very sturdy. It is the freezer I am disappointed with. The baskets in the freezer are made of flimsy plastic and their design not allowing me to store several pyrexes. My previous LG fridge has 3 levels of metal trays that allowed for the storage of pyrexes and food comfortably.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Thanks for recommending this frig Dallas at Coast Appliances, Victoria BC
on March 16, 2025
Posted by: Tom1954
We are very happy with our fridgidaire . The ice machine in the freezer is great and the water service is low profile leaving a great useful space in the frig. And so quiet !
I would recommend this to a friend!
Response from frigidaire.caBy Lauren, Online Outreach Specialist, March 17, 2025
Good day! Welcome to the Frigidaire/Electrolux family. It's great to hear that you are satisfied with the overall experience with your unit. We value our customers, and we assure them that they are getting what they paid for. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.ca
Customer Rating
5
This is a quality built refrigerator!
on March 17, 2025
Posted by: Jenngrant
It’s been just about a month and we are loving our new Frigidaire refrigerator. The shelving and bins are solid and strong. The water dispenser is fantastic. So happy we went with the indoor water & ice dispenser. This is a wonderful addition to our home.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, March 17, 2025
Hello Jenngrant!
We’re delighted to hear that you’re loving your new Frigidaire Counter-Depth French Door Refrigerator! It’s great to know that the shelving, bins, and indoor water & ice dispenser are meeting your expectations. We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come.
If you ever need any support, please feel free to reach out via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always happy to help! ~Sam
We’re delighted to hear that you’re loving your new Frigidaire Counter-Depth French Door Refrigerator! It’s great to know that the shelving, bins, and indoor water & ice dispenser are meeting your expectations. We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come.
If you ever need any support, please feel free to reach out via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always happy to help! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Suits or Requirements
on March 26, 2025
Posted by: Loki
Replacement fridge issues with the original were non-existent.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, March 26, 2025
Hello, Loki! Thank you for your feedback! We're glad to hear that your replacement fridge is working well and that any issues with the original unit are no longer a concern. Your satisfaction is important to us!
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or by phone at 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 a.m.–6 p.m. EST). We’d be happy to help!
Thank you for choosing Frigidaire! -Rox
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or by phone at 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 a.m.–6 p.m. EST). We’d be happy to help!
Thank you for choosing Frigidaire! -Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great size
on April 1, 2025
Posted by: bren11
For its size, the interior is very spacious, well laid out, and really functional. The adjustable shelving is great and the lighting is fantastic. Very happy with the interior water dispenser as it keeps the look of the exterior clean and classic. Fits into our condo beautifully.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 3, 2025
Thank you for your wonderful feedback! We’re so glad to hear that the refrigerator’s interior design, adjustable shelving, and lighting are meeting your needs. It’s great that the interior water dispenser is keeping the exterior clean and classic while fitting perfectly into your condo. We truly appreciate your satisfaction with your purchase!
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1-800-265-8352. -Reed
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1-800-265-8352. -Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
All features are great!
on April 3, 2025
Posted by: Paquette Family
We bought the fridge one month again and we really appreciate all of the features especially the water dispenser in the door.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Large, looks nice
on April 5, 2025
Posted by: Couchpotato327
I’ve held off on a review until we’ve had a chance to use the fridge for a month. Overall I enjoy the fridge. It’s well laid out with plenty of space. I enjoy the large door shelves for storing condiments. The water is in a good spot. The freezer is smaller than you think but we have a deep freezer so it’s not a big deal. One thing that I find slightly annoying is the placement of the buttons. You often accidentally brush them while closing the left fridge door and it chimes at you. It’s not a big deal but something to note in case you’re a midnight snacker.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Flimsy shelf bracket-expected better
on April 7, 2025
Posted by: Cindy27
Love the features, but..after 3 weeks our crisper drawer is resistant in sliding and shelf is sagging on front corner. Turns out vital front supports/crisper slides have only flimsy mini plastic peg which bend. We’ve improved the sag somewhat with wooden dowel and spacer on the bad corner, not perfect. Dumbfounded that Fridgedaire would use such flimsy plastic supports. Really hoping overall performance of fridge is better! Pics attached.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 10, 2025
Hi, Cindy. Thank you for sharing your experience. It's definitely frustrating when something as essential as the crisper drawer and shelf don't hold up as expected. It’s surprising that Frigidaire would use such flimsy plastic pegs for crucial components like that, especially considering their reputation for quality. Your solution with the wooden dowel and spacer is resourceful, but
we can imagine it’s not the ideal fix. If you need help, just connect with us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
we can imagine it’s not the ideal fix. If you need help, just connect with us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca