Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(808 Reviews)
Rating breakdown 808 reviews
5 Stars
526
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
So much space!!!
on September 30, 2022
Posted by: Mandalino
[This review was collected as part of a promotion.] We love how much room our new refrigerator has! So many options to move things around to meet your storage needs!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy refrigerator, but I am still getting used to the freezer.
on October 2, 2022
Posted by: Marilyn on FL
[This review was collected as part of a promotion.] I like having all the room in the refrigerator, but I usually have to open both doors. I would suggest to the designers that they design it so you can open the drawers with just one door open. Also, having the ice inside takes some getting used to.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , October 7, 2022
Hey there, Marilyn on FL! We appreciate you providing us with your feedback. While we are glad to hear that you are happy with your new fridge, we understand that it comes with some concerns. Please know that we strive to produce quality products, and your comments do not go unnoticed. Reach us Monday through Friday between 8:30 am and 8 pm EST. We are available by phone at 800-374-4432 or via Live Chat from our website to assist with any questions or concerns. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator, But……..
on October 4, 2022
Posted by: DaveB07
[This review was collected as part of a promotion.] Love the space and the layout. No ice making unit up top, so the space on the shelves and door are awesome. Lighting is also fantastic. But, disappointed that the water is not chilled/refrigerator. Never even occurred to me that a fridge with a water dispenser would dispense water that isn’t cooled.??!!?
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 14, 2022
Thank you for sharing such an awesome review, DaveB07! We're elated to hear that you're enjoying the design and storage capacity of your new refrigerator. We take consumer feedback into account with all our designs, and your input is valuable to our efforts to provide the best consumer experience. We're here if you may have any questions or concerns with using your new appliance. Please feel free to Live Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice fridge
on October 5, 2022
Posted by: Staciw02
[This review was collected as part of a promotion.] We’ve only had this a couple weeks but so far the space inside seems ample in the interior water is nice.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Lots of headaches
on October 5, 2022
Posted by: NicholasCa
[This review was collected as part of a promotion.] Fridge is nice, but sadly we've had a lot of headaches with this model. The first one had to be sent back because it was broken. Thought we were good when the second one arrived, but the next day we realized the damper assembly was broken and all our food got completely frozen. Took several weeks to get the damper replaced, and now the water dispenser is leaking. Not sure if I got unlucky, or if this is the typical experience. If it didn't have these issues it would be a nice fridge.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 6, 2022
Hello, NicolasCa! We're sorry to hear that you're experiencing issues with your refrigerator so early in ownership. We appreciate the opportunity to make this right for you and your family. Please be on the lookout for an email from us to discuss this further. We're looking forward to working together to resolve this matter! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on October 6, 2022
Posted by: Ken83
[This review was collected as part of a promotion.] We love the refrigerator! It has so many features that we like including the counter depth. The space is great and we love the water inside the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge review
on October 8, 2022
Posted by: Beezy33
[This review was collected as part of a promotion.] The fridge has been a really good purchase. Has a lot of space and storage.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on October 11, 2022
Posted by: Barara12
[This review was collected as part of a promotion.] Received the first one and the left door upper bearing was installed incorrectly so it binds and squeaked. Received and another and the left door has a dent and waiting for a replacement. The plastic protective when removed left plastic remained on the edges of both units and is noticeable and seems impossible to remove.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, October 12, 2022
Hey, Barara12! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. Although this is not the experience that we would like for our customers to receive, we're happy to hear that a replacement is being processed to resolve your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com