Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Refrigerator
on July 22, 2026
Posted by: JoAnn11
[This review was collected as part of a promotion.] So far so good. Love the inside door water dispenser, ice cubes are little blocks. Great view in the draws
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 24, 2026
Hi JoAnn11!
Thank you for taking the time to share your feedback with us. We're happy to hear that you are enjoying your new refrigerator and its features, including the inside door water dispenser, ice maker, and clear drawer visibility.
We truly appreciate you choosing Frigidaire and are glad to know your refrigerator is meeting your expectations. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're happy to hear that you are enjoying your new refrigerator and its features, including the inside door water dispenser, ice maker, and clear drawer visibility.
We truly appreciate you choosing Frigidaire and are glad to know your refrigerator is meeting your expectations. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 22, 2026
Posted by: carla27
[This review was collected as part of a promotion.] Quiet operation. Wish I could adjust the shelves more.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 24, 2026
Hi there. Thank you for your feedback! We're glad to hear you're enjoying the quiet operation of your Frigidaire refrigerator. We also appreciate your suggestion about having more shelf adjustment options. Feedback like yours is valuable as we continue to improve our products and better meet our customers' needs. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 21, 2026
Posted by: Litter
[This review was collected as part of a promotion.] Great fridge. Was advertised as supporting marinade pan. My fridge didn't have the correct shelves. Frigidaire is sending a shelf that will support it. Very happy aside from that problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2026
Hello there, thank you for sharing your feedback about your new Frigidaire refrigerator. We’re glad to hear that you’re enjoying the fridge overall and that our Customer Care Team is working with you to provide the correct shelf for your marinade pan.
We understand how disappointing it can be to find that an advertised feature is not immediately available as expected. We appreciate your patience while we help get this resolved, and we’re happy to hear that the solution has you feeling satisfied with your purchase.
Your feedback is important to us, and we appreciate you taking the time to share your experience. We can see that you are working with our Customer Care Team, and we hope the replacement shelf helps you get the full use and convenience you expected from your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We understand how disappointing it can be to find that an advertised feature is not immediately available as expected. We appreciate your patience while we help get this resolved, and we’re happy to hear that the solution has you feeling satisfied with your purchase.
Your feedback is important to us, and we appreciate you taking the time to share your experience. We can see that you are working with our Customer Care Team, and we hope the replacement shelf helps you get the full use and convenience you expected from your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth Frigidaire Gallery Refrigerator.
on July 20, 2026
Posted by: bakertlarry
[This review was collected as part of a promotion.] My new Frigidaire Gallery counter‑depth French door refrigerator has been a fantastic addition to my home. I chose it as part of a full kitchen remodel, and it immediately enhanced the look of the entire space. The counter‑depth design aligns perfectly with my cabinetry, giving the kitchen a clean, built‑in appearance.
The interior is thoughtfully designed and surprisingly spacious. The adjustable shelves, deep crispers, and full‑width deli drawer make organization effortless. I appreciate the internal water dispenser, which keeps the exterior sleek and uncluttered. The refrigerator cools evenly, maintains stable temperatures, and operates quietly — all signs of solid engineering.
Beyond performance, the refrigerator simply feels good to use. The doors close smoothly, the lighting is bright, and the stainless finish is easy to keep clean. It’s clear that Frigidaire put real thought into both the design and the everyday functionality.
I’m very pleased with this refrigerator and would confidently recommend it to anyone looking for a stylish, reliable, and well‑designed appliance.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 23, 2026
Hi, bakertlarry! Thank you for taking the time to share your wonderful feedback about your Frigidaire Gallery counter-depth French door refrigerator. We’re thrilled to hear that it has been a great addition to your kitchen remodel and that the counter-depth design, spacious interior, and sleek appearance have helped create the look and functionality you were hoping for.
It’s great to know you’re enjoying the thoughtful features, including the adjustable shelving, deep crispers, full-width deli drawer, internal water dispenser, and bright interior lighting. We’re also pleased to hear that the refrigerator’s quiet operation, consistent cooling, and smooth everyday performance have made it a reliable part of your home.
We truly appreciate your recommendation and are grateful that you chose Frigidaire for your kitchen. We’re proud to be part of your home and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
It’s great to know you’re enjoying the thoughtful features, including the adjustable shelving, deep crispers, full-width deli drawer, internal water dispenser, and bright interior lighting. We’re also pleased to hear that the refrigerator’s quiet operation, consistent cooling, and smooth everyday performance have made it a reliable part of your home.
We truly appreciate your recommendation and are grateful that you chose Frigidaire for your kitchen. We’re proud to be part of your home and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 20, 2026
Posted by: dev33
[This review was collected as part of a promotion.] Beautiful refrigerator. love the water dispenser on the inside of the door.
looking forward to learn the many features it has. Also love the shelving in the freezer. easy to use
looking forward to learn the many features it has. Also love the shelving in the freezer. easy to use
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're delighted to hear that you love the beautiful design of your refrigerator, the convenient interior water dispenser, and the easy-to-use freezer shelving. It's great to know you're enjoying the features and organization options your new refrigerator provides. We hope you continue discovering and enjoying all the features it has to offer. Thank you for choosing our brand, and we appreciate your support! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful review! We're delighted to hear that you love the beautiful design of your refrigerator, the convenient interior water dispenser, and the easy-to-use freezer shelving. It's great to know you're enjoying the features and organization options your new refrigerator provides. We hope you continue discovering and enjoying all the features it has to offer. Thank you for choosing our brand, and we appreciate your support! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter Depth Smudge Proof Refrigerator
on July 19, 2026
Posted by: Counter Depth Stainless
[This review was collected as part of a promotion.] The French Dooir counter depth refrigerator looks really good. Purposely avoided the ice out of the door due to more issues . Everything worked well until I turned off the water to the kitchen to install a new sink but left the refrigerator plugged in. Apparently the unit tried to fill the ice try but got wonky since no water fed the tray. It no longer works but it has to be a simple reset. Already tried unplugging it for a while but no help. Still pleased with the refrigerator. Now I go and no fuel compressors. It should last a while.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2026
Hi there, thank you for taking the time to share your experience with your Frigidaire French Door Counter-Depth Refrigerator. We’re glad to hear that you’re pleased with the design and overall performance of your refrigerator. We appreciate your feedback on choosing a model without an in-door ice dispenser and understand your preference for a simpler setup.
We’re sorry to hear about the issue you experienced with the ice maker after turning off the water supply. We recommend reviewing your Owner’s Manual for specific reset instructions for your model. If the issue continues, our Customer Support team would be happy to assist with additional troubleshooting steps and help get your ice maker working properly again.
We appreciate your confidence in Frigidaire and hope your refrigerator continues to serve you well for many years.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re sorry to hear about the issue you experienced with the ice maker after turning off the water supply. We recommend reviewing your Owner’s Manual for specific reset instructions for your model. If the issue continues, our Customer Support team would be happy to assist with additional troubleshooting steps and help get your ice maker working properly again.
We appreciate your confidence in Frigidaire and hope your refrigerator continues to serve you well for many years.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Fridge
on July 19, 2026
Posted by: WSIII
[This review was collected as part of a promotion.] Our new Frigidaire refrigerator is performing just as expected. We are enjoying it. The ice maker is churning out plenty of ice and everything is cold. The crisper drawers are easy to see into. We look forward to many years of service from the model.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 22, 2026
Hi, WSIII! Thank you for sharing your wonderful experience! We're delighted to hear that your new Frigidaire French-door refrigerator is performing just as expected. It's great to know you're enjoying the ample ice production, excellent cooling performance, and the easy-to-see crisper drawers. We truly appreciate your kind words and are honored to be part of your home. We hope your refrigerator continues to serve you well for many years to come.
If you ever need additional assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
If you ever need additional assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sufficient, but not loving it
on July 19, 2026
Posted by: CJW4v
[This review was collected as part of a promotion.] I am still getting used to this refrigerator. Overall it is ok and is performing as it should. My biggest pet peeve is the controls on the door as I seem to inadvertently press them when opening and closing the door. The produce drawers don't open very wide and I end up pulling the drawer out of the frame completely in order to retrieve what I need. I wish the freezer had 2 drawers instead of one; but in order to have 2 drawers, the icemaker would have to be relocated. I love having the water dispenser on the inside of the door.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback! We’re glad to hear that your new refrigerator is performing as expected overall and that you’re enjoying the convenience of the interior water dispenser. We appreciate you sharing both the features you like and the areas where your experience could be improved.
We understand your concerns about accidentally pressing the door controls while opening and closing the refrigerator, as well as the limited opening of the produce drawers and your preference for an additional freezer drawer. Feedback like yours is valuable, as it helps us better understand how our products perform in everyday use and where improvements may enhance the customer experience. We appreciate you taking the time to share these thoughtful observations.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We understand your concerns about accidentally pressing the door controls while opening and closing the refrigerator, as well as the limited opening of the produce drawers and your preference for an additional freezer drawer. Feedback like yours is valuable, as it helps us better understand how our products perform in everyday use and where improvements may enhance the customer experience. We appreciate you taking the time to share these thoughtful observations.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com