Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
649
4 Stars
269
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on September 17, 2026
Posted by: DSpe
[This review was collected as part of a promotion.] Just received and installed, but so far I'm very happy with my purchase. I looked at several different models before deciding on this refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 21, 2026
Hi DSpe, thank you for taking the time to share your feedback! We’re delighted to hear that you’re very happy with your new Frigidaire French door refrigerator so far and that you found the right model after considering several options. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
GRFG2353AF Refrigerator
on September 14, 2026
Posted by: Georgia Blackhawk
[This review was collected as part of a promotion.] Very happy with its performance, look, and quietness. Of course it's the test of time that really matters. We went with Frigidaire because of it's quality reputation and have been happy with past Frigidaire appliances.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 17, 2026
Hi, Georgia Blackhawk! Thank you for sharing your experience with your Frigidaire French-door refrigerator! We're thrilled to hear that you're very happy with its performance, stylish appearance, and quiet operation. It's especially rewarding to know that Frigidaire's reputation for quality, along with your positive experiences with past Frigidaire appliances, helped earn your trust.
We understand that long-term reliability is important, and we're honored to be part of your home. Thank you for your continued confidence in our brand and for choosing Frigidaire once again.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we'll be here to support you every step of the way. -Angel
We understand that long-term reliability is important, and we're honored to be part of your home. Thank you for your continued confidence in our brand and for choosing Frigidaire once again.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we'll be here to support you every step of the way. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid space option
on September 14, 2026
Posted by: R_P_B
[This review was collected as part of a promotion.] Overall for the price and space we were limited to, this refrigerator works well. The look is simple and sleek. We had to down size to counter depth and we needed the largest one to also fit under a cabinet. Others were too tall or too pricey for what we were needing. The freezer drawer does not slide open/close very smoothly. I wish it had a door ajar alarm. wanted. I haven't quite organized it effectively and to keep the air circulation. I have not tested the temperature but still need to. Overall for the price and size needed, it was a solid purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 17, 2026
Hello R_P_B, thank you for sharing your feedback with us. We're glad to hear that your Frigidaire refrigerator has been a solid fit for your space and budget needs. It’s wonderful to know that the counter-depth design, sleek appearance, and overall value helped make it the right choice for your kitchen, especially given the height and space limitations you were working with.
We also appreciate your honest comments regarding the freezer drawer operation and the absence of a door ajar alarm. We understand how features like smoother drawer movement and an alarm can add convenience to everyday use, and feedback like yours helps us better understand what matters most to our customers.
It's great to hear that, despite the challenges of downsizing and organizing a new refrigerator layout, you are overall pleased with your purchase. We hope you continue to enjoy the unit as you find the arrangement that works best for your household and allows for proper airflow throughout the compartments.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your honest comments regarding the freezer drawer operation and the absence of a door ajar alarm. We understand how features like smoother drawer movement and an alarm can add convenience to everyday use, and feedback like yours helps us better understand what matters most to our customers.
It's great to hear that, despite the challenges of downsizing and organizing a new refrigerator layout, you are overall pleased with your purchase. We hope you continue to enjoy the unit as you find the arrangement that works best for your household and allows for proper airflow throughout the compartments.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
I have water!!!
on September 14, 2026
Posted by: MJChris7
[This review was collected as part of a promotion.] Pleased to have water dispenser inside for cleaner outside look of refrigerator. Learning the best options for optimizing space with flexible shelving option. Happy customer
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 14, 2026
Hello MJChris7!
Thank you for sharing your feedback on your Frigidaire GRFG2353AF refrigerator! We’re delighted to hear that you’re enjoying the convenient internal water dispenser and the clean, sleek look it provides on the outside. It’s also great to know that you’re exploring the flexible shelving options and finding the best way to organize your space. We’re happy to hear that you’re enjoying your new refrigerator and are a happy customer.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and welcome to the Frigidaire family! ~Sam
Thank you for sharing your feedback on your Frigidaire GRFG2353AF refrigerator! We’re delighted to hear that you’re enjoying the convenient internal water dispenser and the clean, sleek look it provides on the outside. It’s also great to know that you’re exploring the flexible shelving options and finding the best way to organize your space. We’re happy to hear that you’re enjoying your new refrigerator and are a happy customer.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on September 12, 2026
Posted by: Gina gg
[This review was collected as part of a promotion.] Love my new refrigerator. Originally got a GE but this Frigidaire is definitely a step up!
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 14, 2026
Hi, Gina gg! Thank you for sharing your feedback! We're thrilled to hear that you love your new Frigidaire French-door refrigerator. It's especially rewarding to know that, after trying another brand, you found your Frigidaire to be a step up and a better fit for your needs. We strive to provide quality, innovation, and reliability, and we're delighted that your new refrigerator is making such a positive impression.
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always ready to help and ensure you continue to enjoy your refrigerator for years to come. -Angel
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always ready to help and ensure you continue to enjoy your refrigerator for years to come. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Counter Depth French Door
on September 10, 2026
Posted by: bwquan
[This review was collected as part of a promotion.] Love my new frig! I like the clean look of the internal water/ice dispenser. There is ample room for everything. I like the fingerprint resistant Stainless, too.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 10, 2026
Dear Valued Customer,
Thank you so much for the wonderful review! We’re thrilled to hear that you’re loving your new Frigidaire counter-depth French door refrigerator. It’s great to know that you appreciate the clean look of the internal water and ice dispenser, the spacious storage, and the fingerprint-resistant stainless-steel finish. We truly appreciate you choosing Frigidaire and are delighted that you’re enjoying your new refrigerator!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for your support, and we hope you have a wonderful day!
Best regards,
Chris
Thank you so much for the wonderful review! We’re thrilled to hear that you’re loving your new Frigidaire counter-depth French door refrigerator. It’s great to know that you appreciate the clean look of the internal water and ice dispenser, the spacious storage, and the fingerprint-resistant stainless-steel finish. We truly appreciate you choosing Frigidaire and are delighted that you’re enjoying your new refrigerator!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for your support, and we hope you have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter depth Fridge
on September 8, 2026
Posted by: Our Counter depth fridge
[This review was collected as part of a promotion.] We like the refidgerator and were suprised at the capacity. The ice maker is really slow and we wish that there was an "ice boost" setting.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 8, 2026
Hi Our Counter depth fridge!
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and were pleasantly surprised by its capacity. We also appreciate your comments about the ice maker and your suggestion for an “ice boost” setting. Feedback like yours is valuable and helps us continue improving our products.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and were pleasantly surprised by its capacity. We also appreciate your comments about the ice maker and your suggestion for an “ice boost” setting. Feedback like yours is valuable and helps us continue improving our products.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice appliance
on September 6, 2026
Posted by: GabsOC
[This review was collected as part of a promotion.] It is the roomiest fridge I have ever had. Looks great in the kitchen
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2026
Hi GabsOC!
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator provides plenty of space and looks great in your kitchen. We’re so glad it’s meeting your needs and making a great addition to your home.
Thank you for choosing Frigidaire! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator provides plenty of space and looks great in your kitchen. We’re so glad it’s meeting your needs and making a great addition to your home.
Thank you for choosing Frigidaire! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com