Customer reviews from frigidaire.ca
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
61
3 Stars
16
2 Stars
8
1 Star
12
86%of customers recommend this product.
(
172 out of
200)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
They don’t build like they used to
on June 19, 2024
Posted by: Norm67
Just out of warranty, (one year) and fridge is dripping water. Tried all recommendations re defrosting with no luck. Took back panel off and copper tubing has green/blue corrosion on connections.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, June 20, 2024
Thank you for taking the time to provide us with your feedback and for bringing this to our attention. It is so unfortunate that you have had this experience with your refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
If you use copper tubing, slide a brass compression nut, then a ferrule (sleeve) onto the water supply line. Push the water supply line into the water valve inlet as far as it will go (¼ inch/6.4 mm). Slide the ferrule (sleeve) into the valve inlet, and finger-tighten the compression nut onto the valve. Tighten another half turn with a wrench; do not overtighten. Please visit page 18: Water Supply Connection of the complete owner's guide for more information > https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A17856405en.pdf
Should you require assistance with your appliance, feel free to connect with us via Live Chat here or call us by phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Jaycee
If you use copper tubing, slide a brass compression nut, then a ferrule (sleeve) onto the water supply line. Push the water supply line into the water valve inlet as far as it will go (¼ inch/6.4 mm). Slide the ferrule (sleeve) into the valve inlet, and finger-tighten the compression nut onto the valve. Tighten another half turn with a wrench; do not overtighten. Please visit page 18: Water Supply Connection of the complete owner's guide for more information > https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A17856405en.pdf
Should you require assistance with your appliance, feel free to connect with us via Live Chat here or call us by phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great!
on June 16, 2024
Posted by: MarinaNM
Time will truly tell but so far I like how bright and spacious it feels. I like the flexibility of the shelving arrangement and larger compartments in the doors with smaller ones for smaller jars.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fridge
on June 10, 2024
Posted by: PLk1
I like all the lights and the clear bins….easy to rearrange shelves….we also like the water dispenser location
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Two failures in 4 months
on June 6, 2024
Posted by: DonP
Fridge was freezing items and water dispenser did not work. It was repaired under warranty and is again having water dispenser issues. We're not satisfied with this purchase.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, June 7, 2024
Hello DonP,
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, we verify that we already assisted you in this matter, if you need further assistance, we can discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, we verify that we already assisted you in this matter, if you need further assistance, we can discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Looks great!
on June 2, 2024
Posted by: Chaplin
Fits our kitchen like a built-in, looks great and love the features and ease of use!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pretty good but not super well built
on May 31, 2024
Posted by: Inductionlover
Just got this and it’s great so far in terms of water filter and ice maker. Lots of space inside the fridge. Only issue is the build quality .. seems quite crooked in places and plastic parts inside the fridge aren’t a always well aligned
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Frig
on May 27, 2024
Posted by: Susied
I bought this less than a month ago. Great size. Love the size of the ice cubes.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the look
on May 24, 2024
Posted by: Notorious GTI
The water on the iside of the fridge makes the fridge looks sleek.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca