Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(808 Reviews)
Rating breakdown 808 reviews
5 Stars
526
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
So far so good
on July 17, 2022
Posted by: tigeresque
[This review was collected as part of a promotion.] I have only had this refrigerator for a couple of months but thus far I am very pleased. It's the same external size as my previous LG refrigerator yet has a lot more room for storage, the tradeoff being no external water/ice dispenser in the door. This has not proven to be any problem to me, though - I'd much rather have the extra space. The layout is efficient, flexible, and convenient. The question will be the reliability and longevity, as it is for most modern-day refrigerators. But so far I am very happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on July 21, 2022
Posted by: Delf
[This review was collected as part of a promotion.] We love the space this fridge has over our old side by side. However, the fridge is noisy, the ice maker is slow, and the water dispenser leaks. Wish we had known more before purchasing.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , July 26, 2022
We are disappointed to learn you are not happy with your refrigerator. To address your concerns, your refrigerator is high-efficiency and may introduce unfamiliar sounds. For an explanation of the normal operating sounds you may hear, please review page 39 in the Owner's Manual.
Your refrigerator ice maker should produce 2.7 to 3.2 pounds
of ice per 24 hours depending on usage. If the ice maker isn't making the expected amount of ice, please see page 46 in the manual for solutions.
Regarding the dispenser leaking, we recommend ensuring there is no ice blocking or frost forming around the outside or inside of the chute. Ice in the door/chute could melt and leak down the chute. Also, ensure there are no droplets forming at the tip of the water dispenser. Air in the water line could cause water to drip from the water dispenser.
We hope you find this information helpful. If additional assistance is needed, please join us on a Live Chat via Frigidaire.com. We are here to help. -Bianca
Your refrigerator ice maker should produce 2.7 to 3.2 pounds
of ice per 24 hours depending on usage. If the ice maker isn't making the expected amount of ice, please see page 46 in the manual for solutions.
Regarding the dispenser leaking, we recommend ensuring there is no ice blocking or frost forming around the outside or inside of the chute. Ice in the door/chute could melt and leak down the chute. Also, ensure there are no droplets forming at the tip of the water dispenser. Air in the water line could cause water to drip from the water dispenser.
We hope you find this information helpful. If additional assistance is needed, please join us on a Live Chat via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 22, 2022
Posted by: Kshultz1204
[This review was collected as part of a promotion.] Had this fridge one month and I already love it! Spacious room in the doors and shelves. I specifically choose this one to avoid water dispenser and replacing filters every 6 months. Already pay for an RO system from my faucet. Quick insert of a filter bypass and saving money! This is my third refrigerator in 12 yrs the other brands just did not hold up. In doing my research before purchase this was not only highly rated but is made in USA!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Enjoying it so far
on July 25, 2022
Posted by: MaggieWI
[This review was collected as part of a promotion.] It has been almost 1 month of ownership and I am satisfied and enjoying the fridge. I love that fingerprints don’t show in the main doors (do on handles) and everything can we easily wiped off with a cloth. Like the counter depth and ice maker in the freezer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on July 28, 2022
Posted by: Turtle 2
The fridge is a bit more shallow than I thought. It is still the right choice and works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 28, 2022
Posted by: artist mum
[This review was collected as part of a promotion.] Great capacity & lighting, love the water dispenser on the inside of the door !
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 11, 2022
Hi, Artist Mum! It's great to hear that you're enjoying the space and interior door dispenser of your refrigerator. This is what we love for our consumers! Thank you for being a part of the Frigidaire family! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2022
Posted by: lorabelle
[This review was collected as part of a promotion.] I love my new refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Highly Disappointed
on August 2, 2022
Posted by: Nancy03
[This review was collected as part of a promotion.] We waited almost 5 months to receive the refrigerator. Less than 1 month after receiving it freezer alarm started going off. Freezer wasn’t freezing. Repair men came out and thought they had fixed it. They did not and we lost an entire freezer full of food because it all thawed. We are scheduled to receive a new fridge tomorrow. I have no faith the new one will be any better.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 3, 2022
Oh my, Nancy03! We’re sorry to learn your experience with your refrigerator was less than satisfactory. We strive to provide the best assistance to our owners and dislike that we were not able to deliver those results for you. We’ve reached out via email to gather some additional details so we can see how best to help! ~Courtney
Written by a customer while visiting frigidaire.com