Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Curse on humanity
on July 25, 2022
Posted by: Quiet Joe
The refrigerator NEVER SHUTS OFF. The noise makes my house unlivable. Frigidaire hides this fact in the far back of the manual. I will be sending it back.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 28, 2022
Hello, Valued Consumer! We appreciate your feedback and we would like to help! Most of our newer refrigerators are equipped with a high-efficiency variable speed compressor. It’s perfectly normal for it to run more frequently and to hear a high-pitched hum or pulsating sound. You may locate more of these details on page 39 of the use and care guide. If you have any additional concerns, feel free to reach out to us directly via Live Chat or by phone at 800-374-4432 Mon-Fri 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Enjoying it so far
on July 25, 2022
Posted by: MaggieWI
[This review was collected as part of a promotion.] It has been almost 1 month of ownership and I am satisfied and enjoying the fridge. I love that fingerprints don’t show in the main doors (do on handles) and everything can we easily wiped off with a cloth. Like the counter depth and ice maker in the freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 22, 2022
Posted by: Kshultz1204
[This review was collected as part of a promotion.] Had this fridge one month and I already love it! Spacious room in the doors and shelves. I specifically choose this one to avoid water dispenser and replacing filters every 6 months. Already pay for an RO system from my faucet. Quick insert of a filter bypass and saving money! This is my third refrigerator in 12 yrs the other brands just did not hold up. In doing my research before purchase this was not only highly rated but is made in USA!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on July 21, 2022
Posted by: Delf
[This review was collected as part of a promotion.] We love the space this fridge has over our old side by side. However, the fridge is noisy, the ice maker is slow, and the water dispenser leaks. Wish we had known more before purchasing.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , July 26, 2022
We are disappointed to learn you are not happy with your refrigerator. To address your concerns, your refrigerator is high-efficiency and may introduce unfamiliar sounds. For an explanation of the normal operating sounds you may hear, please review page 39 in the Owner's Manual.
Your refrigerator ice maker should produce 2.7 to 3.2 pounds
of ice per 24 hours depending on usage. If the ice maker isn't making the expected amount of ice, please see page 46 in the manual for solutions.
Regarding the dispenser leaking, we recommend ensuring there is no ice blocking or frost forming around the outside or inside of the chute. Ice in the door/chute could melt and leak down the chute. Also, ensure there are no droplets forming at the tip of the water dispenser. Air in the water line could cause water to drip from the water dispenser.
We hope you find this information helpful. If additional assistance is needed, please join us on a Live Chat via Frigidaire.com. We are here to help. -Bianca
Your refrigerator ice maker should produce 2.7 to 3.2 pounds
of ice per 24 hours depending on usage. If the ice maker isn't making the expected amount of ice, please see page 46 in the manual for solutions.
Regarding the dispenser leaking, we recommend ensuring there is no ice blocking or frost forming around the outside or inside of the chute. Ice in the door/chute could melt and leak down the chute. Also, ensure there are no droplets forming at the tip of the water dispenser. Air in the water line could cause water to drip from the water dispenser.
We hope you find this information helpful. If additional assistance is needed, please join us on a Live Chat via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very nice except water dispenser
on July 19, 2022
Posted by: Nanny boo
[This review was collected as part of a promotion.] Fridge is nice, has plenty of room. Water dispenser drips and then squirts again for 5 seconds, min. , after use. Have to keep cup there or fills bin below. Have had several water in door fridges and never had this problem. Logo on front is also crooked.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, July 20, 2022
Hey, Lisaco! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 17, 2022
Posted by: tigeresque
[This review was collected as part of a promotion.] I have only had this refrigerator for a couple of months but thus far I am very pleased. It's the same external size as my previous LG refrigerator yet has a lot more room for storage, the tradeoff being no external water/ice dispenser in the door. This has not proven to be any problem to me, though - I'd much rather have the extra space. The layout is efficient, flexible, and convenient. The question will be the reliability and longevity, as it is for most modern-day refrigerators. But so far I am very happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on July 11, 2022
Posted by: Kathair
[This review was collected as part of a promotion.] Looks beautiful. I like the look of no water or ice on door. Tons of room inside without it on door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refridgerator review
on July 7, 2022
Posted by: lunarunit
[This review was collected as part of a promotion.] Excellent machine. Plenty of room inside. Made a funny buzzing noise until the water supply to the ice maker was hooked up. Takes unusually long time to make ice
Written by a customer while visiting frigidaire.com