Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
649
4 Stars
269
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
We love our new Frigidaire!
on August 29, 2022
Posted by: Glaabs
[This review was collected as part of a promotion.] We love everything about our new Frigidaire! Hope it last longer than the other brands we've had in the past.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Cube Make Does Not Work
on August 29, 2022
Posted by: Paul1962
Ice cube maker makes very little ice. Put in a call for service right after purchase and technician coming this week. Freezer temperature is set at minus 2 degrees F. But with four thermometers in the freezer compartment temperature hovers around 2-5 degrees F. Water in the refrigerator compartment freezes. The door sounds like a cat in heat when opening and closing. Very disappointed with the product.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, August 30, 2022
Hello, Paul1962. We appreciate hearing from you. We’re disappointed to learn you’re having these issues so soon. If your service visit doesn’t address your concerns, please let us know; we’d like the opportunity to explore some other options with you. We can easily be reached via Live Chat! In the meantime, check to ensure your refrigerator has the proper clearance for proper circulation, as mentioned on pages 8-9 of your model’s owner guide. Thanks again for sharing your experience! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, So good.
on August 27, 2022
Posted by: SaritaNYC
[This review was collected as part of a promotion.] Lots of storage on doors, means fridge shelves less cluttered. Freezer compartments means things are better organized, but there's less room. Excellent ice maker. Make sure floor is even or doors hard to close.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid and efficient
on August 25, 2022
Posted by: Jehoshaphat
[This review was collected as part of a promotion.] Purchased as a replacement for an LG that had failed in and out of warranty that we had to look to another brand we could rely on. So far the Frigidaire has done just that.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ordinary Appliance
on August 22, 2022
Posted by: Dave 37
Just a standard appliance. The store sent two replacements to finally get one without significant damage. Even so, the top doors are not even.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 24, 2022
We regret to learn you had such trouble receiving damaged products. This can certainly be time consuming and we apologize. Instructions to adjust the doors can be found within the provided owner's guide. However, if you need additional assistance, please contact us directly.
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
My new fridge leaks and warranty has been called
on August 21, 2022
Posted by: Detroit Dave
[This review was collected as part of a promotion.] After set up the water dispenser leaks water on the inside of the fridge. Not happy.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 24, 2022
We regret to learn that your refrigerator required an inspection recently. This is certainly not the first impression we were aiming to make. Thank you for contacting us customer service team directly last week so we could work on a resolution with you.
Best Wishes, Anna
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good.
on August 21, 2022
Posted by: JoeFV
[This review was collected as part of a promotion.] We really like the layout of this fridge, ice maker works well. Only complaint so far is the interior water dispenser is basically unusable as it drips leaks after use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on August 21, 2022
Posted by: Gary H1
[This review was collected as part of a promotion.] Refrigerator looks great in it's new home!
Written by a customer while visiting frigidaire.com