Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Home owner
on April 12, 2025
Posted by: Grundy16
[This review was collected as part of a promotion.] Works great plenty of ice also very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Family Friendly Frigidaire !
on April 18, 2025
Posted by: Bhrandom
[This review was collected as part of a promotion.] The biggest challenge when replacing a refrigerator is the one you are replacing is so much more than just a place to store your food!
It’s so important to make sure the brand you choose is reliable to a fault!
It’s rare to find a manufacturer that still believes in the principle of QUALITY!
It’s not just a word but a true commitment of confidence in knowing that they got your back!!
Thank you for making an amazing product and allowing us to have the confidence that every time we open that door our product is perfectly chilled!!
It’s so important to make sure the brand you choose is reliable to a fault!
It’s rare to find a manufacturer that still believes in the principle of QUALITY!
It’s not just a word but a true commitment of confidence in knowing that they got your back!!
Thank you for making an amazing product and allowing us to have the confidence that every time we open that door our product is perfectly chilled!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2025
Thank you for your review, Bhrandom. We appreciate you sharing your feedback with your Frigidaire Gallery 23 Cu. Ft. Counter-Depth French Door Refrigerator GRFG2353AF. You’re absolutely right—replacing a refrigerator is a big deal! It's not just about having a place to store food, but about the reliability and longevity of a product that plays such a central role in daily life. When you find a brand that truly focuses on quality and stands behind it, that makes all the difference in peace of mind, especially for something as essential as a fridge.
It’s great to hear that you’ve found a product you can trust. Having that confidence that the fridge will always do its job, keeping things perfectly chilled every time you open the door, is such a relief!
It sounds like you’ve done your research and found a brand that delivers on its promises. Are there any specific features or qualities of the refrigerator that stood out to you the most? Whether it’s design, energy efficiency, or something else, I’d love to hear more about what’s made it a great choice for you! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s great to hear that you’ve found a product you can trust. Having that confidence that the fridge will always do its job, keeping things perfectly chilled every time you open the door, is such a relief!
It sounds like you’ve done your research and found a brand that delivers on its promises. Are there any specific features or qualities of the refrigerator that stood out to you the most? Whether it’s design, energy efficiency, or something else, I’d love to hear more about what’s made it a great choice for you! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best for counter depth
on June 16, 2025
Posted by: k_s_griffin
[This review was collected as part of a promotion.] This is a great refrigerator for a 36” opening and counter depth. We looked at many, but this one was not available on the floor, so we had to purchase based on info and measurements. We are very happy.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 17, 2025
hank you for sharing your experience! We’re so glad to hear that the refrigerator was the perfect fit for your 36” opening and counter depth. It sounds like your research and measurements paid off, and we’re thrilled that you’re happy with your choice.
If you ever have any questions or need assistance down the road,If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
If you ever have any questions or need assistance down the road,If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
AMAZING FRIDGE!
on November 10, 2024
Posted by: Austin1
[This review was collected as part of a promotion.] 6 stars! This fridge s amazing! I have had it for over a year and love it. well, not like I feel need to wash shelves each week or anything like that. Its well lit, lights are bright inside. Very roomy compared to anything with one door. I wished I got this fridge type way sooner in my life. Not sure if this model was made back in 1994 when I bought first house. I would have loved to have it back then. It costs more money BUT IT IS WORTH IT!! if it broke down today and warranty was expired, I would order same model same day!
There is another variety of this fridge with middle external drawer for meat and stuff. Skip that and get this one where that same drawer is within top compartment. It keeps meat fresh for long time. I use it for defrosting meat a few days to few weeks before use.
Many other french door models have shelfs spanning entire fridge. This model has each side's helves can be moved or removed independently from other side. The shelves are think glass and can hold a lot. One side on mine has 4 1/2 gallon water jugs and two canisters of flour. One shelf is also a half shelf where half of the shelf flips back allowing shelf underneath to have something taller. VERY NICE FEATURE. Shelves in other brands seem flimsy and halving too much weight on shelf spanning width of fridge is asking for trouble.
Freezer compartment is nicely located under fridge. Having it above means having to bend over to get things daily. annoying. Freezer is spacious with lower with divider and drawer with divider. it can be set to zero which is optimum lever for freezing and it gets to that level, see image. Have never seen any bit of frost buildup which does happen on chest freezer.
Cons
* Wished I got deeper model as can't fit pizza box inside.
* The fridge temp only goes down to 39 degrees. For first few months, many months, the compartment would only go down to 41 degrees. Now the top shelf is at 39 (see image) and eggs have froze in shelf on middle shelf. Nothing else freezes. I hard boil them anyways so not an issue.
* got some extra door shelf divider/side things and can't figure out what they are for.
* Chrome/polished was not a finish available. Had to settle for grey.
* Big thing is this compressor is running all the time, 24/7, constantly humming away. At low tone but other fridges cycle on and off. Not used to that but it is what it is. The amazingness of this fridge encompasses anything disliked.
* Wished I got deeper model as can't fit pizza box inside.
* The fridge temp only goes down to 39 degrees. For first few months, many months, the compartment would only go down to 41 degrees. Now the top shelf is at 39 (see image) and eggs have froze in shelf on middle shelf. Nothing else freezes. I hard boil them anyways so not an issue.
* got some extra door shelf divider/side things and can't figure out what they are for.
* Chrome/polished was not a finish available. Had to settle for grey.
* Big thing is this compressor is running all the time, 24/7, constantly humming away. At low tone but other fridges cycle on and off. Not used to that but it is what it is. The amazingness of this fridge encompasses anything disliked.
Written by a customer while visiting frigidaire.com
Customer Rating
5
the best
on March 2, 2024
Posted by: best frig ever
[This review was collected as part of a promotion.] best refrigerator I have ever owned very spaciou
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 8, 2023
Posted by: cinloc67
[This review was collected as part of a promotion.] It is hard to find a simpler design today. I did not want the water and ice dispenser on the door. It is REALLY well-lit inside and fingerprints are not an issue. I hope it works for many years!
Written by a customer while visiting frigidaire.com
Customer Rating
5
GRFG2353AF Beeping Alerts
on February 4, 2023
Posted by: JDC76
We have had the fridge for six months and like all the features. The only topic not covered by the user manual is an explanation of the "beeps" that we hear intermittently, even when the door is closed. Doors fully close and the temperature is exact. The user manual does not explain ay of this.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 2, 2022
Posted by: DiLou
[This review was collected as part of a promotion.] Great counter depth refrigerator. Refrigerator is bright and roomy. The freezer is a little on the small side. Mine was delivered with a dent in one of the doors so I'm waiting for a replacement.
Written by a customer while visiting frigidaire.com