Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
613
4 Stars
253
3 Stars
40
2 Stars
24
1 Star
20
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on May 28, 2026
Posted by: Lisa Frances
[This review was collected as part of a promotion.] Like the options on this refrigerator very spacious, hold large containers and I like how the ice is made easy access.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 1, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator’s spacious interior and easy access to ice. It’s great that the design is working well for your storage needs and everyday convenience.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and organized
on June 4, 2026
Posted by: BillD1
[This review was collected as part of a promotion.] We had an older version of this with ice and water in the door. This unit had the ice in the freezer and water inside on the door. This is a better layout, more food in the door and more ice in the tray.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 5, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear you're enjoying the new refrigerator layout. It's great to know that having the water dispenser inside the refrigerator door and the ice maker in the freezer provides more usable door storage space while also offering increased ice capacity. We appreciate you choosing Frigidaire and are delighted that this design is working well for your household's needs. Thank you for being a valued Frigidaire owner!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Ever!
on June 5, 2026
Posted by: burke007
[This review was collected as part of a promotion.] We have really enjoyed our new fridge! Very spacious and beautiful. Love the french doors, water inside and ice maker in freezer below! It’s so sleek and is a great quality for the price. Literally the best fridge ever!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 5, 2026
Hi there, Valued Customer,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re enjoying your new refrigerator and that its spacious design, French doors, interior water dispenser, and freezer ice maker are meeting your needs. It's especially rewarding to know you find it both beautiful and a great value. Your kind words mean a lot to our team, and we truly appreciate you choosing our brand. Thank you for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re enjoying your new refrigerator and that its spacious design, French doors, interior water dispenser, and freezer ice maker are meeting your needs. It's especially rewarding to know you find it both beautiful and a great value. Your kind words mean a lot to our team, and we truly appreciate you choosing our brand. Thank you for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful refrigerator
on June 8, 2026
Posted by: Blb2785
[This review was collected as part of a promotion.] I love how you open the doors to a huge crisp beautifully lit refrigerator with so much space and ability to move around shelves. I love that I can see and control the actual temperature instead of a dial with numbers that don’t tell me the exact temperature. The freezer also is bigger with moving drawers and ice basket. The stainless steel is beautiful. Highly recommend this refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 9, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious, well-lit interior, flexible shelving, and the convenience of being able to view and control the exact temperature settings. It’s also great to know you’re happy with the larger freezer space, adjustable storage, and the stainless steel finish.
We appreciate your recommendation and are happy the refrigerator is meeting your expectations.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious, well-lit interior, flexible shelving, and the convenience of being able to view and control the exact temperature settings. It’s also great to know you’re happy with the larger freezer space, adjustable storage, and the stainless steel finish.
We appreciate your recommendation and are happy the refrigerator is meeting your expectations.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 9, 2026
Posted by: Girtymae
[This review was collected as part of a promotion.] I love the indoor water dispenser. The space and the ability to adjust shelves is great. I would recommend this refrigerator to anyone.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the indoor water dispenser and finding the flexible shelving and spacious design so convenient. It's great to know the refrigerator is meeting your needs so well that you'd recommend it to others. We truly appreciate your support and thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the indoor water dispenser and finding the flexible shelving and spacious design so convenient. It's great to know the refrigerator is meeting your needs so well that you'd recommend it to others. We truly appreciate your support and thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on June 9, 2026
Posted by: Jimbo3295
[This review was collected as part of a promotion.] Purchased to replace frigidaire that cam with the house. We liked the old one so purchased this one. Like it except for loud buzz every few days. Ice make not hooked up/
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback and for choosing another Frigidaire appliance—we’re glad to hear you’ve been happy with the brand overall.
We understand your concern regarding the intermittent loud buzzing noise. Since the ice maker is not currently connected, we’d like to help ensure everything else is operating as expected. If the sound continues or becomes more frequent, please reach out with your model and serial number so we can look into this further for you.
We appreciate your support and are here if you need assistance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We understand your concern regarding the intermittent loud buzzing noise. Since the ice maker is not currently connected, we’d like to help ensure everything else is operating as expected. If the sound continues or becomes more frequent, please reach out with your model and serial number so we can look into this further for you.
We appreciate your support and are here if you need assistance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com