Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
613
4 Stars
253
3 Stars
40
2 Stars
24
1 Star
20
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on April 11, 2026
Posted by: Kstayton
[This review was collected as part of a promotion.] We have had our new fridge for about two months, love everything about it except the ice maker. It seems to only be making ice 3 times a day. I’ve done a power cycle with no luck. Any suggestions would be e great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2026
Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying your refrigerator overall, but we’re sorry to learn about the concern with the ice maker. We understand how important a steady supply of ice is for everyday use.
If the issue continues, we’d be happy to look into this further with you and help determine the next best step, including additional troubleshooting or service if needed. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. Our team will be glad to assist. – Maria
If the issue continues, we’d be happy to look into this further with you and help determine the next best step, including additional troubleshooting or service if needed. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. Our team will be glad to assist. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but odd noises
on April 14, 2026
Posted by: Reviewer69
[This review was collected as part of a promotion.] High pitched hum most of the time. Manual says sounds are normal so perhaps this is just what to expect. It is annoying however.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 15, 2026
Thank you for sharing your feedback on your 23.3 cu. ft. Counter-Depth French Door Refrigerator.
We’re glad to hear you’ve found the refrigerator generally acceptable, but we’re sorry to learn about the high-pitched humming noise you’re experiencing. While it is true that modern refrigerators can produce operational sounds during normal cooling cycles, we understand that a persistent or noticeable tone can be frustrating and disruptive.
If the sound becomes more noticeable or changes in intensity, we recommend having the unit evaluated by an authorized service technician to ensure everything is operating as intended. In some cases, leveling adjustments or minor component checks can help reduce noise levels.
Thank you again for your feedback—we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you’ve found the refrigerator generally acceptable, but we’re sorry to learn about the high-pitched humming noise you’re experiencing. While it is true that modern refrigerators can produce operational sounds during normal cooling cycles, we understand that a persistent or noticeable tone can be frustrating and disruptive.
If the sound becomes more noticeable or changes in intensity, we recommend having the unit evaluated by an authorized service technician to ensure everything is operating as intended. In some cases, leveling adjustments or minor component checks can help reduce noise levels.
Thank you again for your feedback—we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on April 18, 2026
Posted by: Monka8
[This review was collected as part of a promotion.] So far it's been wonderful. Very quiet and I love the no fingerprint smear and the many trays and compartments
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2026
Hi Monka8, thank you for sharing your experience! We’re so glad to hear your refrigerator has been wonderful so far and that you’re enjoying its quiet performance, fingerprint-resistant finish, and the many trays and compartments. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Good, Works Well, With Plenty of Room
on April 20, 2026
Posted by: HpycmprDave
[This review was collected as part of a promotion.] My wife and I are very happy with this refrigerator, and it has much more room than we expected. The deli and vegetable drawers are spacious. The bottom pull-out freezer is much easier to use and find what you want. If we have any complaint, it might be that the side door control panel can be a bit hard to operate.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you and your wife are very happy with your refrigerator and that you’re enjoying the extra space, along with the roomy deli and vegetable drawers and convenient bottom freezer design. We also appreciate your feedback about the door control panel—your input is valuable as we continue to improve our products.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love size and looks
on April 23, 2026
Posted by: Chattie Cathie
[This review was collected as part of a promotion.] I'm very pleased with my counter-depth refrigerator. It's the perfect size for me and like that the water dispenser is in the inside. Ice maker frees up more space for the refrigerator. Very happy with this purchase!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 27, 2026
Hi Chattie Cathie, thank you so much for sharing your feedback—we really appreciate it. We’re delighted to hear that your counter-depth refrigerator is the perfect size for your needs and that you’re enjoying the interior water dispenser and space-saving ice maker design.
It’s great to know it’s been a satisfying purchase for you. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
It’s great to know it’s been a satisfying purchase for you. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on April 26, 2026
Posted by: BFND
[This review was collected as part of a promotion.] We love our new fridge! It’s got plenty of room for all our food and drinks, the water dispenser inside the fridge is nice as we have a toddler and he’d mess with an outside one! :)
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 28, 2026
Hi there, thank you for sharing your feedback! We’re so glad to hear you’re loving your new refrigerator and that the spacious interior is working well for your family. It’s great that the inside water dispenser is adding extra convenience for you, especially with a little one at home.
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 6, 2026
Posted by: Rodri
[This review was collected as part of a promotion.] We like the look of the fridge looks very nice and high end. So far, the fridge has been working very well, we like the option the water dispenser inside and the ice machine on the freezer, make it look more clean
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 7, 2026
Hello Rodri!
Thank you for sharing your feedback about the Frigidaire Gallery 23 Cu. Ft. Counter-Depth French Door Refrigerator model GRFG2353AF. We are happy to hear that you are enjoying the refrigerator’s high-end look and that it is performing well for your needs. It’s great to know you appreciate the internal water dispenser and the freezer ice system, and that these features help maintain a clean and streamlined design. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about the Frigidaire Gallery 23 Cu. Ft. Counter-Depth French Door Refrigerator model GRFG2353AF. We are happy to hear that you are enjoying the refrigerator’s high-end look and that it is performing well for your needs. It’s great to know you appreciate the internal water dispenser and the freezer ice system, and that these features help maintain a clean and streamlined design. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!!
on May 8, 2026
Posted by: Seabee wife13
[This review was collected as part of a promotion.] The refrigerator is adaptable to your needs! Really like all of the special functions. Haven’t had a French door fridge in a long time! Put the things that we use most so that I only have to open the right door!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 8, 2026
Thank you for sharing your experience with your new French door refrigerator. We are delighted to hear that you are enjoying the versatility and special features it offers!
It’s great to know that the layout allows you to conveniently store frequently used items, making it easier to access what you need while keeping the appliance energy efficient. We’re thrilled that your new refrigerator is enhancing your kitchen routine and hope it continues to provide both convenience and satisfaction for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the layout allows you to conveniently store frequently used items, making it easier to access what you need while keeping the appliance energy efficient. We’re thrilled that your new refrigerator is enhancing your kitchen routine and hope it continues to provide both convenience and satisfaction for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com