Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
586
4 Stars
243
3 Stars
40
2 Stars
23
1 Star
19
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Surprising amount of space
on December 18, 2025
Posted by: New home experience
[This review was collected as part of a promotion.] We purchased this for our new house. First time for us to own a counter depth refrigerator. We are pleasantly surprised with the amount of storage space. The doors space is great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 19, 2025
Hi there! We’re so glad to hear your first counter-depth Frigidaire fridge is exceeding your expectations! It’s wonderful that the storage space and door organization are working so well for your new home. 😄
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
2
the fridge is too cold
on December 20, 2025
Posted by: Slade Wilson
[This review was collected as part of a promotion.] the fridge is too cold it freezes all our drinks
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 22, 2025
Hi Isaac! Thank you for reaching out and letting us know about your fridge. We understand how frustrating it can be when it’s too cold and freezes your drinks. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not enough ice!
on December 24, 2025
Posted by: Dissed456
[This review was collected as part of a promotion.] What is a refrigerator without a decent ice maker? Worthless. Wish I had known this before we bought it. Too late to return it now. It literally makes five small pieces of ice only a handful of times a day. There are only two of us and we run out of ice daily.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 26, 2025
Good day, Dissed456! We’re very sorry to hear about the frustration you’re experiencing with your refrigerator’s ice maker. We understand how inconvenient it can be when an appliance feature doesn’t meet expectations, especially when it impacts daily use.
We can see that you are already working with our Customer Care Team toward a resolution. A service appointment has been scheduled on 12/30 with LAKE APPLIANCE INC. For the most current service updates, we highly suggest getting in touch directly with your service technician.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are happy to assist you further.
Thank you for your patience, and we hope you have a great rest of your day! - Maico
We can see that you are already working with our Customer Care Team toward a resolution. A service appointment has been scheduled on 12/30 with LAKE APPLIANCE INC. For the most current service updates, we highly suggest getting in touch directly with your service technician.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are happy to assist you further.
Thank you for your patience, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on December 28, 2025
Posted by: Refrigerator and oven lur
[This review was collected as part of a promotion.] I purchase this item after several reviews and talking with others about many different appliances. Frigidaire was top choice by many.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 30, 2025
Hi, Valued Consumer! We appreciate you taking the time to leave a review. Knowing that Frigidaire stood out among other options is meaningful to us. We trust your French Door Refrigerator is meeting your expectations and supporting your kitchen needs. For any support or questions, please connect with us through Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
just right
on December 30, 2025
Posted by: jcb53
[This review was collected as part of a promotion.] enjoying the bottom freezer.
Response from frigidaire.comBy John, Online Outreach Specialist, December 30, 2025
hello, Jcb53. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: Tw48
[This review was collected as part of a promotion.] Fit perfectly
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 6, 2026
Good day, Tw48! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance fit perfectly. It’s great to know it meets your space and needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your Frigidaire appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your Frigidaire appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on January 10, 2026
Posted by: CaseyDory
[This review was collected as part of a promotion.] This is a great refrigerator!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 13, 2026
Thank you for your feedback! We’re thrilled to hear that you’re enjoying your 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate you sharing your experience! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter Depth French Door Refrigerator
on January 11, 2026
Posted by: Myakka
[This review was collected as part of a promotion.] Having the water dispenser conveniently located on the inside of the door is a plus. I especially like that the ice maker produces "smaller" ice cubes, about 1" square. I would like more tall compartments on the doors.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 13, 2026
Thank you for sharing your feedback, Myakka! We’re glad to hear that you appreciate the conveniently located water dispenser and the ice maker’s smaller-sized cubes. We also appreciate your suggestion regarding taller door compartments. Your input is valuable and helps us understand our customers’ needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com