Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
649
4 Stars
269
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire French Door Refrigerator
on November 19, 2022
Posted by: snowflakes
[This review was collected as part of a promotion.] Love the lay out inside, we have a lot more room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with new fridge
on November 18, 2022
Posted by: Njbrusk
[This review was collected as part of a promotion.] Finally got a fridge that makes sense. No need for a weird middle drawer that doesn’t actually fit anything. Water dispenser in the door & extra room all around. Very happy with our Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice
on November 18, 2022
Posted by: Rox21
[This review was collected as part of a promotion.] I wish I could give the fridge a 5 star rating but, it runs loud. Otherwise it's a great fridge. Love the counter depth feature. Has plenty of room. I like the freezer on the bottom with the ice in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 18, 2022
Posted by: Whatever22
[This review was collected as part of a promotion.] I like the size and the look of this refrigerator. The water dispenser being inside the door is also a plus.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Generally pleased with this fridge, but ice-making is slow!! 🐢🐢
on November 17, 2022
Posted by: MLA74
[This review was collected as part of a promotion.] We recently transitioned to this French Door Gallery model after having a [now discontinued] side-by-side Frigidaire Gallery model (LGHK2336TFO). Overall I'm pleased with the interior size [for a counter-depth] and styling of this refrigerator (much more flexible access to items within the "pantry-style" fridge cavity compared to the narrower side-by-side). Temps in the fridge appear to be good & balanced (i.e., no items towards the back corners of the fridge are freezing / icing over like what occurred in our S-b-S Frigidaire). The freezer cavity (7.1 cubic ft.) takes getting used to, but thusfar proving to be a suitable size for our family of five (plus we kept our old fridge and put it in the garage...offers more "back-up" fridge/freezer storage compared to our last garage fridge 🙂).
I'm also a big fan of the interior water dispenser...a change from the outer door ice + water access we had previously. Which brings ne to my only gripe [at the moment]: the in-freezer ice maker. It is producing ice...but at a PAINFULLY slow pace! We were told by the installers to discard the initial 3-gallons of water from the dispenser (done), and the first full tray of ice. My wife tossed the first tray of ice...but only a quarter-bin's worth...because if we waited for the in-freezer bin to fill-up most if not all of the way...we'd probably STILL be waiting for it to fill 9-days after install! All the troubleshooting recommendations have been tried (e.g., filter is - of course - brand new, tried the 'Freeze Boost' setting, and the water line does not appear to be kinked...although I can't see it once the fridge is pushed into its fitted location...the water from the dispenser seems to be flowing with good pressure if that is another indicator). Anyway - despite the Frigidaire posts I've seen stating that ~2-3 lbs of ice should be produced every 24-hrs (what is the total weight/volume capacity of the ice tray? 🤷🏾♂️), it just doesn't appear to be producing ice as fast as it should (the ice maker in our side-by-side fridge was normally *at least* 1/2 to 3/4ths full all the time - save for heavy use due to having guests over).
All said - I feel kind of bad that I called Frigidaire and requested a technician to come check things out (coming to the house midday Friday, 11/18). My hope is that there's some sort of advance reset on the in-door keypad, or a discovery with the refrigerator lines that will lead to a fix and a more rapid/substantial output of ice 🤷🏾♂️. Open to any other ideas that can be shared (don't be mad when you see ice in the tray, 'Mr. Technician'...there has to be a better way! 🧊🧊)
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2022
Posted by: Joelsky
[This review was collected as part of a promotion.] This fridge looks BEAUTIFUL in our kitchen!
Very pleased with our choice…
Very pleased with our choice…
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy with our Frig Purchase
on November 15, 2022
Posted by: liz63
[This review was collected as part of a promotion.] This is a very nice refrigerator. It is smaller than we are used to but we wanted the built in look. We will adjust and get used to the size. Overall, very happy. I cannot add a photo just yet as we are still working on the wall and renovation.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frozen food in refigerator.
on November 14, 2022
Posted by: Pmeg
[This review was collected as part of a promotion.] Having frozen food in refrigerator. Service department hasn’t solved it so far.
Purchased new about3-4 weeks ago.
Purchased new about3-4 weeks ago.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 15, 2022
Pmeg, we are disheartened to hear this has been your experience with your refrigerator in such a short time.
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us via Live Chat, Monday-Friday 8:30 am-8 pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us via Live Chat, Monday-Friday 8:30 am-8 pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com