Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
571
4 Stars
239
3 Stars
39
2 Stars
22
1 Star
18
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great storage and easy to setup
on October 30, 2025
Posted by: Matt24tdg
[This review was collected as part of a promotion.] Really enjoying our new fridge. It has excellent shelf and drawer options and the shelving units are very sturdy. Also love the wheels on the bottom to make it easy to move the fridge around if needed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but somewhat cramped
on November 1, 2025
Posted by: jammon83
The refrigerator serves all our needs. Is compact and attractive in its space. The only issues we have are: Does not have a space for butter storage. The main drawer is very short it depth so things need to be pretty flat. It’s also cut in on both sides (one side has the water filter) so it is very narrow. Doesn’t allow for much storage.
The plastic material used for the door storage shelves is cheap looking and feels it.
But in comparing it to other refrigerators, it’s better than most for the price point.
The plastic material used for the door storage shelves is cheap looking and feels it.
But in comparing it to other refrigerators, it’s better than most for the price point.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on November 3, 2025
Posted by: JGILSTON
[This review was collected as part of a promotion.] Initially I was drawn to big box stores but ended up where I should have started. Due to the size constraints I was very limited in my search. The Frigidaire legacy that I bought checked all of the boxes in addition to style, design, options and technology.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2025
Hello, JGILSTON! We’re thrilled to hear that your new Frigidaire refrigerator met all your expectations in both style and performance! It’s wonderful to know that you found the perfect fit for your space. Thank you for choosing Frigidaire—we truly appreciate your trust in our brand.
If you ever need assistance or have any questions about your appliance, please don’t hesitate to reach out to us by calling 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. EST) or via Live Chat on our website.
-Rox.
If you ever need assistance or have any questions about your appliance, please don’t hesitate to reach out to us by calling 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. EST) or via Live Chat on our website.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful utility
on November 7, 2025
Posted by: JoAnnH
[This review was collected as part of a promotion.] The fridge is great so far. Roomy and well lit and looks great in kitchen!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 7, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re thrilled to hear you’re enjoying your new refrigerator and that it looks great in your kitchen. It’s wonderful to know you’re pleased with the roomy interior and bright lighting!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re thrilled to hear you’re enjoying your new refrigerator and that it looks great in your kitchen. It’s wonderful to know you’re pleased with the roomy interior and bright lighting!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 11, 2025
Posted by: Curly61
[This review was collected as part of a promotion.] Great refrigerator, deliver and installation service was the best we ever had!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 12, 2025
Hi, Curly61! Thank you for sharing your wonderful feedback! We're delighted to hear that you’re enjoying your new Frigidaire refrigerator and that your delivery and installation experience went so smoothly. We truly appreciate you taking the time to share your satisfaction with us! We’re always here if you have questions—connect with us through Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8 p.m. EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
working well but documentation lacking availability and clarity
on November 12, 2025
Posted by: MKnorthshore
[This review was collected as part of a promotion.] User manual not readily available even searching on line. Needed to chat with agent to obtain. Says ice maker has auto shutoff via a sensor but cannot locate sensor. Also describes right upper shelf as folding under and dropping down, but does not show how, slides under rear half, but not folding down. Doors also not aligned when delivered but at least the manual gives directions to rectify. Ice maker is fast despite other reviews read, and fridge not noisy.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 14, 2025
Thank you for sharing your feedback regarding your refrigerator. We understand how challenging it can be when the user manual isn’t readily available and appreciate that you reached out to an agent for assistance. We’re glad to hear that the ice maker works quickly and that the unit operates quietly. We also acknowledge your comments about the right upper shelf and door alignment and are pleased the manual provides guidance for adjustments. For any additional assistance or questions, please feel free to reach out via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on November 13, 2025
Posted by: Vshosted
[This review was collected as part of a promotion.] Our new fridge seems great. We like how bright it is inside. We enjoy the way the shelves adjust and are easy to clean.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 14, 2025
Hi there. Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the bright interior and adjustable, easy-to-clean shelves are making a difference.
We appreciate your comments and hope your Frigidaire fridge continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments and hope your Frigidaire fridge continues to meet your needs for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
5 star Fridge!!
on November 17, 2025
Posted by: 4EvaHappy
[This review was collected as part of a promotion.] My Kenmore Elite Counter Depth refrigerator failed at 13 years of age… I always use customer reviews and ratings before buying anything! So i saw that the Frigidaire Gallery had top ratings and i couldn’t be happier… love the ice and water on the inside; keeps it looking so today and my ice doesn’t clump up like in my old fridge. I purchased from a mom and Pop store locally and got delivery within one hour of purchase on a saturday!! Now that’s red carpet treatment*****
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 19, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire Gallery counter-depth refrigerator is exceeding expectations—from the ice and water features to the sleek, modern look. It’s wonderful that your local store delivered such speedy, red-carpet service as well! We love knowing that your fridge is keeping everything perfectly chilled without clumping ice. If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist.
-Rox
-Rox
Written by a customer while visiting frigidaire.com