Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
1st Time French Door
on December 30, 2024
Posted by: Lola2024
[This review was collected as part of a promotion.] Love the placement of refrigerator on top of the freezer. The French doors don’t obstruct the walkway in front of the unit. The interior lighting is excellent for viewing contents. Also like the crisper drawers & large drawer beneath. Especially like the retracting shelf to make room for taller bottles, this worked great when entertaining! The freezer is easy to access & has plenty of storage space. The only downside is having the temperature control on the side panel of one of the doors. I tend to touch it when closing the door & it changes the temperature setting.
It is a beautiful looking refrigerator & so far has resisted fingerprints. I am very pleased with it!
It is a beautiful looking refrigerator & so far has resisted fingerprints. I am very pleased with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love, love, love my new refrigerator!!!
on February 6, 2025
Posted by: LaurieE16
[This review was collected as part of a promotion.] I remodeled my kitchen and this refrigerator looks perfect in it. It is roomy with lots of space in the doors for condiments, milk, etc. I love the storage drawers for my fruits, vegetables, and cheeses/meats. It's all at a convenient level....no more bending over to see what's in the frig!! The freezer is a good size too. I have a full, stand-up freezer in the basement, so this one just has to hold ice, ice cream, and vegetables, and a few other items. This is perfect for us!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
23.3 Cu Ft Counter-Depth French Door Refrigerator
on February 15, 2025
Posted by: DarntheLuck
[This review was collected as part of a promotion.] This Frigidaire 23.3 Cu Ft Counter-Depth French Door refrigerator was purchased to replace a 27.7 Cu Ft side-by-side GE Profile refrigerator that was 15 years old. Although the Frigidaire refrigerator is only .6 Cu Ft larger than my previous refrigerator, the interior is so much more spacious and the lighting is spectacular! I'm also really liking not having an ice & water dispenser on the door. It's a much cleaner look. This same refrigerator was purchased by several of my friends and they recommended it to me. I would definitely recommend this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit -- inside and out
on March 9, 2025
Posted by: FG610
[This review was collected as part of a promotion.] We were replacing an old refrigerator and this model was one of only a couple that would fit. We couldn't be happier with it. It looks great and is a close enough match to our other, older stainless steel appliances. The shelves are easy to adjust and there's plenty of space. It's solid, sturdy and elegant, in a simple, understated way. We wanted a relatively simple fridge, without a lot of gizmos like bluetooth and this fit the bill.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on March 24, 2025
Posted by: WillOS
[This review was collected as part of a promotion.] The Frigidaire Gallery 23.3 Cu Ft Counter Depth French Door Refrigerator so far has been great for us. It replaced another French Door Gallery model with the water/icemaker on the outside of the door, but was deeper than this one. However this one feels much more spacious and provides more space for all of our food, consistent temperature (whereas the other one seemed to fluctuate more), and no more spills onto the floor from the overflowing water tray, etc.
Overall, we're very happy with the upgrade so far and recommend Frigidaire Gallery whenver we can!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2025
Thank you for the fantastic rating! We're so glad to know you had a positive experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Remarkable Refrigerator!
on March 28, 2025
Posted by: ange1
[This review was collected as part of a promotion.] We are so very happy with this refrigerator. It has a narrow counter-depth which we love, but is very roomy inside. The internal water dispenser has great water pressure which allows for quick fills of bottles and pitchers. The freezer ice maker is quiet and makes cute square shaped cubes and since there are no external dispensers, the outside design is sleek and smooth. Very happy with our purchase so far!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible design, refrigerator does not keep consistent temperatures
on April 1, 2025
Posted by: CLHaines
Owned this model for a few months. Very disappointed with the overall design of the refrigerator and freezer. The refrigerator does not maintain consistent temperature from front, middle, and back of shelves. (Is this product working correctly?) Every time I open the left refrigerator door, I hit the control panel and need to make sure I did not move any of the parameters by mistake. It came with four half shelves but only one fits on the left hand side of the fridge. The crispers are nice and deep but they only pull out half way, I literally have to pull the crisper off the track to get to the items in the back. Both refrigerator doors need to be opened in order to open the crisper on the right. The freezer section is a ridiculous design. There is a "separation" bar which then makes about a two inch gap that is unusable along the entire front section of freezer. The on off switch for the ice maker is impossible to see or reach unless you get down on your hands and knees. The one thing I like is the stainless finish which is very smudge resistant and stays very clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2025
We appreciate you taking the time to share your experience with your refrigerator. We're sorry to hear that the design hasn't met your expectations, especially with the temperature inconsistencies, shelf layout, and accessibility concerns. The refrigerator should maintain a consistent temperature throughout. To help maintain even cooling, I recommend ensuring that air vents inside the fridge and freezer are not blocked by food items. Proper airflow is essential for consistent temperatures, so try to leave some space around the vents to allow cold air to circulate efficiently.
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 9, 2025
Posted by: Jk1961
[This review was collected as part of a promotion.] So far so good. Really enjoying ice maker NOT in the door. Really disliked that in previous refridgerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2025
Hello there. We’re so glad to hear you’re enjoying your new refrigerator, especially the ice maker placement! You’re not alone, many customers prefer having it inside the freezer rather than in the door for better storage space and fewer maintenance hassles.
Thanks for sharing your thoughts, and we hope you continue to love your fridge! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thanks for sharing your thoughts, and we hope you continue to love your fridge! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com