Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(807 Reviews)
Rating breakdown 807 reviews
5 Stars
525
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
1st Time French Door
on December 30, 2024
Posted by: Lola2024
[This review was collected as part of a promotion.] Love the placement of refrigerator on top of the freezer. The French doors don’t obstruct the walkway in front of the unit. The interior lighting is excellent for viewing contents. Also like the crisper drawers & large drawer beneath. Especially like the retracting shelf to make room for taller bottles, this worked great when entertaining! The freezer is easy to access & has plenty of storage space. The only downside is having the temperature control on the side panel of one of the doors. I tend to touch it when closing the door & it changes the temperature setting.
It is a beautiful looking refrigerator & so far has resisted fingerprints. I am very pleased with it!
It is a beautiful looking refrigerator & so far has resisted fingerprints. I am very pleased with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
AMAZING FRIDGE!
on November 10, 2024
Posted by: Austin1
[This review was collected as part of a promotion.] 6 stars! This fridge s amazing! I have had it for over a year and love it. well, not like I feel need to wash shelves each week or anything like that. Its well lit, lights are bright inside. Very roomy compared to anything with one door. I wished I got this fridge type way sooner in my life. Not sure if this model was made back in 1994 when I bought first house. I would have loved to have it back then. It costs more money BUT IT IS WORTH IT!! if it broke down today and warranty was expired, I would order same model same day!
There is another variety of this fridge with middle external drawer for meat and stuff. Skip that and get this one where that same drawer is within top compartment. It keeps meat fresh for long time. I use it for defrosting meat a few days to few weeks before use.
Many other french door models have shelfs spanning entire fridge. This model has each side's helves can be moved or removed independently from other side. The shelves are think glass and can hold a lot. One side on mine has 4 1/2 gallon water jugs and two canisters of flour. One shelf is also a half shelf where half of the shelf flips back allowing shelf underneath to have something taller. VERY NICE FEATURE. Shelves in other brands seem flimsy and halving too much weight on shelf spanning width of fridge is asking for trouble.
Freezer compartment is nicely located under fridge. Having it above means having to bend over to get things daily. annoying. Freezer is spacious with lower with divider and drawer with divider. it can be set to zero which is optimum lever for freezing and it gets to that level, see image. Have never seen any bit of frost buildup which does happen on chest freezer.
Cons
* Wished I got deeper model as can't fit pizza box inside.
* The fridge temp only goes down to 39 degrees. For first few months, many months, the compartment would only go down to 41 degrees. Now the top shelf is at 39 (see image) and eggs have froze in shelf on middle shelf. Nothing else freezes. I hard boil them anyways so not an issue.
* got some extra door shelf divider/side things and can't figure out what they are for.
* Chrome/polished was not a finish available. Had to settle for grey.
* Big thing is this compressor is running all the time, 24/7, constantly humming away. At low tone but other fridges cycle on and off. Not used to that but it is what it is. The amazingness of this fridge encompasses anything disliked.
* Wished I got deeper model as can't fit pizza box inside.
* The fridge temp only goes down to 39 degrees. For first few months, many months, the compartment would only go down to 41 degrees. Now the top shelf is at 39 (see image) and eggs have froze in shelf on middle shelf. Nothing else freezes. I hard boil them anyways so not an issue.
* got some extra door shelf divider/side things and can't figure out what they are for.
* Chrome/polished was not a finish available. Had to settle for grey.
* Big thing is this compressor is running all the time, 24/7, constantly humming away. At low tone but other fridges cycle on and off. Not used to that but it is what it is. The amazingness of this fridge encompasses anything disliked.
Written by a customer while visiting frigidaire.com
Customer Rating
5
the best
on March 2, 2024
Posted by: best frig ever
[This review was collected as part of a promotion.] best refrigerator I have ever owned very spaciou
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 8, 2023
Posted by: cinloc67
[This review was collected as part of a promotion.] It is hard to find a simpler design today. I did not want the water and ice dispenser on the door. It is REALLY well-lit inside and fingerprints are not an issue. I hope it works for many years!
Written by a customer while visiting frigidaire.com
Customer Rating
5
GRFG2353AF Beeping Alerts
on February 4, 2023
Posted by: JDC76
We have had the fridge for six months and like all the features. The only topic not covered by the user manual is an explanation of the "beeps" that we hear intermittently, even when the door is closed. Doors fully close and the temperature is exact. The user manual does not explain ay of this.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 2, 2022
Posted by: DiLou
[This review was collected as part of a promotion.] Great counter depth refrigerator. Refrigerator is bright and roomy. The freezer is a little on the small side. Mine was delivered with a dent in one of the doors so I'm waiting for a replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
3
service call, 3 wks old, otherwise roomy fridge, beautiful
on October 26, 2022
Posted by: picky57yearold
[This review was collected as part of a promotion.] Called service today after 3 wks for fruit freezing on top shelf of fridge, compressor sounds becomes high pitched a couple times a day, irritating.. otherwise refrige portion is roomy, well lit, getting used to shelves w/somewhat narrow height, door shelves very roomy, easy to use water dispenser.. freezer is fairly small (had a side by side before w/roomier freezer) but it works
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , October 28, 2022
We value your feedback. Although we are happy to know that you are pleased with the look of your fridge, the bright LED lighting, and the space it has, we recognize that you have some concerns, and we would like to help. Note that placing items within 1 inch of the front of the airports or temperature sensors may cause that food to freeze. Also, if you feel the shelves are too narrow, you can easily adjust shelf positions in the refrigerator compartments to suit your needs. The shelves have mounting brackets that attach to slotted supports at the rear of each compartment. Page 32 of your Use and Care Guide provides instructions on how to change the position of a shelf. Lastly, your new, high-efficiency refrigerator may introduce unfamiliar sounds. These noises typically indicate your refrigerator is operating correctly. However, keep in mind that some surfaces such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Please don't hesitate to reconnect with us if you have any service issues. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2023
Posted by: Debrefrig
[This review was collected as part of a promotion.] Been very pleased with the product thus far.
Written by a customer while visiting frigidaire.com