Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Frozen food in refigerator.
on November 14, 2022
Posted by: Pmeg
[This review was collected as part of a promotion.] Having frozen food in refrigerator. Service department hasn’t solved it so far. Purchased new about3-4 weeks ago.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 15, 2022
Pmeg, we are disheartened to hear this has been your experience with your refrigerator in such a short time.
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us via Live Chat, Monday-Friday 8:30 am-8 pm EST, and we our experts will be happy to assist.
[This review was collected as part of a promotion.] Very nice refrigerator. Purchased additional accessories, bottle/can holder and tray w/lid to marinate foods. The doors are quite deep, so the refrigerator sticks out further than counter depth because they won’t open if you have a tight fit.
[This review was collected as part of a promotion.] Overall, we are excited and happy with the fridge and look forward to using it. Sadly, upon opening the box, multiple things were broken. 2 of the bins were cracked and broken that you put inside the door. In addition to the 2 broken bins, the snack/deli drawer was also cracked. While most of it is useful and will be replaced, it is still sad that we had to wait to full use the fridge we had so patiently waited for.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Thank you for your feedback and photos, Rvbeek. We're sorry to hear that the bins and drawers were received damaged in your new refrigerator. This isn't how we would like to start our relationship with you, and we would like to make this right. At your earliest convenience, please feel free to Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] We've had our new Fridge for almost a month now and it's working fine. My wife enjoys the freezer on the bottom and the organizational layout of the unit,
[This review was collected as part of a promotion.] We've had the new refridgerator for about a month now and so far it's been great....we've been very pleased Runs extremely quiet and plenty of capacity. Water dispenser is in the left side door so that makes it very convenient without having water and ice on the outside.
[This review was collected as part of a promotion.] Everything we needed in a counter depth refrigerator. Ice maker producing plenty of ice, love water inside the door.
[This review was collected as part of a promotion.] We are so happy with our new Frigidaire. It keeps our food and drinks very cold, and the icemaker produces a lot of ice, while somehow doing so quietly. It is also pretty to look at and is fingerprint resistant. I love that we have cold, filtered water inside of the fridge. We could not be happier!
[This review was collected as part of a promotion.] We LOVE our New Frigidaire French Door Refrigerator!! It replaced an old Side-by-Side Refrigerator-Freezer, which worked fine, but we wanted a newer Stainless Steel one. It has SO MUCH ROOM, and it's great to have all the refrigerator space all on top. We can store things so much better. The Freezer section is very large too, with a large ice tray. We decided on this unit because it had the best reviews over other brands in the price-range. Thank you, Frigidaire !