Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Love the design changes
on September 10, 2025
Posted by: J E T
[This review was collected as part of a promotion.] This unit replaced an almost identical unit that we moved to our basement. The new unit has some improved interior design for more storage, better lighting, and we are very happy with another Frigidaire product. All positives from us!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frig is great…freezer problematic
on September 10, 2025
Posted by: Rosie 1758
[This review was collected as part of a promotion.] We have only had the refrigerator a few weeks and have a repairman scheduled as it is making an unusually loud noise. Hoping that will be resolved as the refrigerator is great. I love having all the space, especially helpful to have the door shelves to hold all the bottles. The freezer is problematic for me. I have less room than my side by side frig and piling everything in a drawer doesn’t work. I miss not having shelves to place bake goods and items that shouldn’t get squeezed. We have not hooked up the icemaker or water line.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Off to a Great Start
on September 16, 2025
Posted by: JeffG73
[This review was collected as part of a promotion.] Very glad we purchased this refrigerator. Great value and price, simple controls, looks sharp.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on September 17, 2025
Posted by: ATodd
[This review was collected as part of a promotion.] Refrigerator is working as it should and has a nice clean appearance in the kitchen area.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Long overdue update!
on September 18, 2025
Posted by: HTheo
[This review was collected as part of a promotion.] We recently replaced our nearly 20 year old Frigidaire refrigerator with a new Frigidaire. After being a work horse for our family, our old one was looking tired. Our new Frigidaire has loads more space inside, much brighter lighting, and is far quieter than our old one. So happy with our upgrade!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 19, 2025
Thank you so much for sharing your experience with us! It’s wonderful to hear that your previous refrigerator served your family well for nearly two decades, and we’re delighted that your new model is already making a positive difference in your home. We’re glad you’re enjoying the added interior space, brighter lighting, and quieter performance—it’s great to know your upgrade is meeting your expectations. If you ever have any questions about features, care, or maintenance, we’ll be happy to assist you. Please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re here to help ensure you continue to love your new refrigerator for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge Review
on September 20, 2025
Posted by: Wendy23
[This review was collected as part of a promotion.] Love my new fridge. Took some time to read the on-line instructions and user guide… but worth it. Still amazed at all the features!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on September 25, 2025
Posted by: TRTelles
[This review was collected as part of a promotion.] It's a good fridge, seems like it works fine - of course, it's only been a week.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2025
Thanks for sharing your feedback, TRTelles! We’re glad to hear your fridge is working well so far. If you have any questions or need assistance as you continue using it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 26, 2025
Posted by: Mamamoon
[This review was collected as part of a promotion.] Attractive..freezer drawer broke after 10 months though and had to be repaired
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 29, 2025
Hello, Mamamoon! Thank you for your feedback! We’re glad to hear you find your Frigidaire appliance attractive, though we’re sorry to learn about the freezer drawer issue. We hope the repair has resolved the concern, but if you need any further assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Rox
Written by a customer while visiting frigidaire.com