Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
on August 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] liked getting rid of the ice dispenser on the door but still having a filtered water dispenser available on the inside of the door. ice is still readily available from the ice bin
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2025
We’re happy to hear you’re enjoying the convenience of having filtered water inside the door while still keeping easy access to ice through the bin—it sounds like a great fit for your needs! If you ever need assistance, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Refrigerator
on August 28, 2025
Posted by: Drea Bo Bea
[This review was collected as part of a promotion.] This fridge is so spacious and thoughtfully laid out. All the drawers and shelves appear to be great quality (although TBD once its used more) and I love the internal water system. Delivery and install were quick and easy too!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 2, 2025
We’re glad to hear that your new refrigerator is spacious, well-organized, and equipped with a convenient internal water system! It’s great that delivery and installation were quick and easy as well. For any questions or assistance in the future, our customer care team is available through the live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire!
on August 30, 2025
Posted by: Revchris
[This review was collected as part of a promotion.] I was worried that I would have less space with a counter depth refrigerator, but I actually have more! It looks great in the space I have. I love the lighting inside and the accessibility of the water filter. We really wanted the water dispenser to be on the inside - I do wish the water was colder, though. Great refrigerator/freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter-depth French Door
on September 2, 2025
Posted by: Stretch926
[This review was collected as part of a promotion.] So far, I love it! It's nice and quiet. I love the lighting and it's spacious for 23 CU FT.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2025
Thank you for sharing your experience! We’re delighted to hear you’re enjoying the quiet operation, bright lighting, and spacious interior of your 23 CU FT Frigidaire refrigerator. It’s great to know it’s a good fit for your needs. Thanks for choosing Frigidaire — we appreciate your support! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Manuel Reset after power outage
on September 6, 2025
Posted by: Maria Q
[This review was collected as part of a promotion.] Initially we were happy with our refrigerator. Then we had a very brief break in the power. Thats when we discovered the refrigerator needs to be MANUALLY RESET. If we had not been home, we would have lost all the food in the fridge and freezer. This is NOT a consumer friendly “feature”. Instead of comfortably leaving the house for a few days, thought has to be put into reducing all foods in the fridge and freezer to avoid food waste. WHY has this issue not been fixed?
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 8, 2025
Hi, Maria! Thank you for sharing your experience and feedback. We understand how frustrating it must be to discover that your refrigerator requires a manual reset after a power outage — especially when it puts your food at risk. We appreciate you bringing this to our attention, and we want you to know that your concerns are heard. Safety and convenience are priorities for us, and feedback like yours helps us improve future designs and features. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoy that it keeps my food cold
on September 6, 2025
Posted by: Eleo the Lion
[This review was collected as part of a promotion.] Enjoy that it keeps my food cold
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Solid!
on September 8, 2025
Posted by: JBL21
[This review was collected as part of a promotion.] This is a very solid fridge, a big upgrade over our old kitchenaid model. The french door design is very convenient and increases the total fridge space, as compared to our old side by side machine, but at the cost of some freezer space. That works well for our family with young kids. The aesthetics are not quite as sleek as say a Bosch model, but at half the price I cannot argue there! Like the water dispenser feature inside. Also makes good quantity of ice.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 9, 2025
Thank you for your detailed and insightful review! We’re delighted to hear that your new French door refrigerator is a solid upgrade and fits well with your family’s needs. It’s great that the design offers you more fridge space and convenient features like the internal water dispenser and ample ice. We appreciate your honest comparison and are glad to provide quality and value that works for you. Thanks for choosing Frigidaire! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not a lot to choose from
on September 9, 2025
Posted by: Jolinka
[This review was collected as part of a promotion.] I have a very small kitchen so I needed a counter depth fridge so that it wouldn't dominate. This refrigerator is very large for it's relatively shallow depth. I like that very much. It seems to work fine right out of the chute. But there are a couple things I'm not crazy about. First, the doors don't close on their own very easily so you have to make sure to close them or they stay open. Second, something about the design of the freezer makes it not not really hold all that much despite its size. it seems there's a lot of machinery in that space that takes up what should be storage space. I don't use the water filter so I can't opine on that. But other than that everything seems to work just fine and it looks pretty good.
Written by a customer while visiting frigidaire.com