Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
586
4 Stars
243
3 Stars
40
2 Stars
23
1 Star
19
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful stainless steel
on August 20, 2025
Posted by: Sequoia2021
[This review was collected as part of a promotion.] The refrigerator was the last piece of my dream kitchen. I love my new Frigidaire refrigerator. It is perfect with all of the adjustments for the shelving. The freezer on the bottom is so convenient and roomy. I am amazed at.the food my refrigerator holds. I amvery happy with my purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2025
Thank you for sharing such a wonderful review! We're delighted to hear that your new refrigerator has completed your dream kitchen and that you're satisfied with its features, including the adjustable shelving and spacious bottom freezer. Your happiness with your purchase means a lot to us.
If you have any questions or need further assistance in the future, please feel free to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you have any questions or need further assistance in the future, please feel free to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Medium Fridge
on August 21, 2025
Posted by: JSanch3z
[This review was collected as part of a promotion.] The freezer drawer slide could be more sturdy it has a wobble too it when closing if not perfectly square. The fridge also makes loud noises sometimes not sure if something is wrong with it sometimes but it keeps the food cold.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 22, 2025
Thank you for your honest feedback. We’re glad to hear your refrigerator is keeping your food cold, but we understand your concerns about the freezer drawer stability and occasional noises. Your input is valuable and helps us improve future designs. If the noise becomes more frequent or concerning, we recommend reaching out to our support team for a quick check. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Such an improvement
on August 25, 2025
Posted by: Mom of four in PA
[This review was collected as part of a promotion.] We recently bought the side by side french door fridge, with the freezer drawer in the bottom and are loving it! The shelves inside are adjustable and the door bins are nice and roomy to hold all kinds of condiment bottles. My favorite feature is all the lights that come on when we open the doors! Everything is so oversee able because of the counter depth dimensions as well. The freezer has 2 drawers, which makes it very user friendly and overseeable. The only negative I see is that support in the bottom freezer drawer that holds the sliding divider. It makes that section not as accessible as it could be. But overall we are so happy with this purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 26, 2025
Thank you for sharing your detailed feedback, Mom of four in PA! We're thrilled to hear that you’re loving your Frigidaire side-by-side French door fridge and that the adjustable shelves, roomy door bins, and bright interior lighting are making your experience enjoyable. It’s great to know the counter-depth design and dual freezer drawers are helping keep everything organized and easy to access. We appreciate your input regarding the support for the sliding divider in the freezer drawer—your feedback helps us continue to improve our products. Overall, we’re so happy you’re satisfied with your purchase! If you ever need assistance or have questions, we’re here to help.
Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] liked getting rid of the ice dispenser on the door but still having a filtered water dispenser available on the inside of the door. ice is still readily available from the ice bin
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2025
We’re happy to hear you’re enjoying the convenience of having filtered water inside the door while still keeping easy access to ice through the bin—it sounds like a great fit for your needs! If you ever need assistance, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Refrigerator
on August 28, 2025
Posted by: Drea Bo Bea
[This review was collected as part of a promotion.] This fridge is so spacious and thoughtfully laid out. All the drawers and shelves appear to be great quality (although TBD once its used more) and I love the internal water system. Delivery and install were quick and easy too!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 2, 2025
We’re glad to hear that your new refrigerator is spacious, well-organized, and equipped with a convenient internal water system! It’s great that delivery and installation were quick and easy as well. For any questions or assistance in the future, our customer care team is available through the live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire!
on August 30, 2025
Posted by: Revchris
[This review was collected as part of a promotion.] I was worried that I would have less space with a counter depth refrigerator, but I actually have more! It looks great in the space I have. I love the lighting inside and the accessibility of the water filter. We really wanted the water dispenser to be on the inside - I do wish the water was colder, though. Great refrigerator/freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter-depth French Door
on September 2, 2025
Posted by: Stretch926
[This review was collected as part of a promotion.] So far, I love it! It's nice and quiet. I love the lighting and it's spacious for 23 CU FT.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2025
Thank you for sharing your experience! We’re delighted to hear you’re enjoying the quiet operation, bright lighting, and spacious interior of your 23 CU FT Frigidaire refrigerator. It’s great to know it’s a good fit for your needs. Thanks for choosing Frigidaire — we appreciate your support! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Manuel Reset after power outage
on September 6, 2025
Posted by: Maria Q
[This review was collected as part of a promotion.] Initially we were happy with our refrigerator. Then we had a very brief break in the power. Thats when we discovered the refrigerator needs to be MANUALLY RESET. If we had not been home, we would have lost all the food in the fridge and freezer. This is NOT a consumer friendly “feature”. Instead of comfortably leaving the house for a few days, thought has to be put into reducing all foods in the fridge and freezer to avoid food waste. WHY has this issue not been fixed?
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 8, 2025
Hi, Maria! Thank you for sharing your experience and feedback. We understand how frustrating it must be to discover that your refrigerator requires a manual reset after a power outage — especially when it puts your food at risk. We appreciate you bringing this to our attention, and we want you to know that your concerns are heard. Safety and convenience are priorities for us, and feedback like yours helps us improve future designs and features. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com