Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(871 Reviews)
Open Ratings Snapshot
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
New frig
on July 22, 2025
Posted by: Vincentw1962
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy JessicaOnline Outreach SpecialistJuly 22, 2025
Thanks for the great feedback! We're happy to hear your 23.3 Cu. Ft. Counter-Depth French Door Refrigerator is working well for you. Enjoy the convenience and space it brings to your kitchen! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Classy sharp looking fridge!!
on July 22, 2025
Posted by: Naturegal14
[This review was collected as part of a promotion.] We absolutely love the exterior and interior design of this fridge! The light gradually comes on when you open the door, which is so suave and sharp. Highly recommend!
Response from frigidaire.comBy ChristianOnline Outreach SpecialistJuly 23, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear you love both the exterior and interior design, and that the gradual light feature is a hit—it really does add a touch of sophistication. Thanks for the high recommendation! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.



Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New Frig!
on July 25, 2025
Posted by: Harley11
[This review was collected as part of a promotion.] Love the new refrigerator! The configuration of the top part is one of the best I have had. Lots of space!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love it so far
on July 28, 2025
Posted by: Sarah47
[This review was collected as part of a promotion.] I'm really enjoying having a French door fridge
It's so spacious. The only problem so far is that it comes with four adjustable shelves, two should go on each side as pictured on the website. Mine was assembled with three on one side and one on the other. They are not interchangable because of the construction of the back wall. I called the store and am waiting for them to rectify the situation.
Response from frigidaire.comBy MaicoOnline Outreach SpecialistJuly 30, 2025
Thank you for sharing your experience, Sarah47! We’re glad to hear you’re enjoying the spaciousness of your French door fridge. We’re sorry to hear about the shelf arrangement issue—that’s not how it should be. It’s great that you’ve already contacted the store, and we hope they get it sorted out quickly for you. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Absolutely Love This Fridge – Especially the Ice!
on August 1, 2025
Posted by: Bcole24
[This review was collected as part of a promotion.] couldn’t be happier with my Frigidaire 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. From day one, it’s impressed me with both form and function. The sleek, counter-depth design gives our kitchen a clean, built-in look without sacrificing space. It’s incredibly spacious and well-organized inside, with plenty of room for groceries, leftovers, and drinks—even during the busiest weeks.
But let me tell you what really sold me: the ice. I didn’t realize how much I’d appreciate the perfect size and shape of the ice cubes until I started using them daily. They’re not too big, not too small—just right for everything from a tall glass of iced tea to cocktails with friends. They melt at just the right pace, so they don’t water down drinks quickly. It’s a little thing, but it makes a big difference and adds a touch of everyday luxury.
Temperature consistency has been flawless, and the crispers actually keep produce fresh much longer than my old fridge. The water and ice dispenser is responsive and cleanly designed, and the interior LED lighting makes everything easy to see—even that jar hiding in the back.
If you’re looking for a refrigerator that’s beautiful, efficient, and has surprisingly satisfying ice, this Frigidaire is it. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Nice storage for counter depth
on August 5, 2025
Posted by: Pmdc
[This review was collected as part of a promotion.] I like the fridge, and time will tell if I made the right choice. I am happy with the volume, but wish there was another shelf for the left side. While the body is smudge proof, the handles are stranger and show everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Behind closed doors
on August 5, 2025
Posted by: SandyP68
[This review was collected as part of a promotion.] This French door refrigerator is beautiful inside and out. From the crisp storage drawers to the water dispenser in the door. The refrigerator is very spacious on the inside. This refrigerator is top tier, hands down.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistAugust 5, 2025
Thank you for the amazing review! We’re so happy to hear that you’re enjoying your Frigidaire 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great to know that the spacious interior, crisp storage drawers, and convenient water dispenser are making your experience even better.

We’re thrilled you consider it top tier—your satisfaction is our priority, and it means a lot to hear that the fridge is living up to your expectations. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on August 6, 2025
Posted by: Ergie
[This review was collected as part of a promotion.] The beeping and need to reset is puzzling. Love the rest of it. Much better lighting then earlier model.
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 7, 2025
Hi there. Thanks for sharing your thoughts! We're glad you're loving the improved lighting and overall performance. The beeping and reset issue shouldn't be happening frequently—please feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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