Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on December 13, 2022
Posted by: J Fick
[This review was collected as part of a promotion.] So happy I purchased this Frigidaire model. It fits my small kitchen space perfectly and matches my other Frigidaire appliances. For a counter depth fridge, it has more than enough space for our needs and then some. Wish I had purchased sooner!
[This review was collected as part of a promotion.] Love it and love the clean look. Very roomy and the choice to move shelves is wonderful. The one shelf can be made into a half shelf for those tall items. Love the inside water feature.
[This review was collected as part of a promotion.] Our Maytag refrigerator developed a major freon leak in October 2022, we needed to replace it. I grew up with a Frigidaire refrigerator that lasted my parents 40 years, so I was on the look out for one to replace the Maytag. We were delighted to find the Frigidaire Gallery .Very satisfied with our purchase.
[This review was collected as part of a promotion.] Seems a good quality frig. Wish the freezer space was a bit more sub-divided. Two big tubs below and a somewhat narrow, shallow pull out drawer.
Starts breaking after a year and half - buy another brand
on December 5, 2022
Posted by: Whitney22
Great look fridge but started making loud noise 6 months after 1 year warranty - so disappointed but I expected this to be a quality product. Did not expect to pay for repairs so quickly. Will be my last Frigidaire purchase
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, December 9, 2022
Hi, Whitney22. We’re sorry to learn your refrigerator hasn’t performed as expected. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We’ve reached out via email to learn more about your service experience so we can determine how best to address your situation. We look forward to working with you. -Derrick
[This review was collected as part of a promotion.] Our refrigerator is about three months old and a repairman is scheduled to come out today. Our water dispenser drips whenever we get any water. It is not just a few drops but enough to leave a puddle. The system is so complex he has to replace the entire door. Also, the items in our freezer seem to frost over which has never happened to any previous freezer. We found out this model has had a problem with leaking in the back. With all this going on, we purchased an additional four-year insurance plan.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 6, 2022
Hi, JF in SC!
Thank you for reaching out with your concerns! Normally, dripping from the dispenser is due to air in the water line and can be fixed by dispensing water for a few minutes to purge the line. We're sorry to hear that there may have been a more complicated issue discovered by your technician! We are confident they are taking the necessary steps to ensure your fridge is working as designed. If you need any additional help or have further concerns not addressed by your technician, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to assist you!