Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
First refrigerator without water/ice dispenser on door
on July 6, 2025
Posted by: DMKP
[This review was collected as part of a promotion.] Really happy with internal water dispenser and regular ice maker as it keeps the front very clean looking. Counter depth is working well also as I don’t miss the loss of space. Only issue is the doors do t close when only partially open.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 6, 2025
Posted by: Bought A Fridge Guy
[This review was collected as part of a promotion.] So far so good. Only issues are deli drawer has poor visibility (Can't see what's in the back), ice cube tray must be pulled out to access, and dispensed water is room temp, not chilled.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2025
Hi there. Thanks for your honest feedback, we’re glad to hear things are going well overall! We understand how important everyday usability is, and we appreciate you pointing out the concerns with the deli drawer visibility, ice access, and water temperature.
Your insights help us continue to improve future designs. If you have any questions about optimizing storage or performance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your insights help us continue to improve future designs. If you have any questions about optimizing storage or performance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator - Trusted Name!
on July 7, 2025
Posted by: rusemom
[This review was collected as part of a promotion.] After several weeks of limping along trying to repair our 7-year LG, we replaced it with Frigidaire. Despite getting a smaller unit than we were accustomed to, the storage layout of this is very smart and we're not missing the extra space. Love the clean lines and we don't miss having the exterior water/ice dispenser (just another thing to have issues). I just wish it came with baskets for the lower area in the freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 8, 2025
Thank you for sharing your experience! We're glad to hear that you’re satisfied with the smart storage layout and the clean design of your new refrigerator. We understand how important convenient organization is, and we appreciate your feedback regarding freezer baskets.
If you need assistance or have any questions about accessories or features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you need assistance or have any questions about accessories or features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not as accessible as I would like.
on July 10, 2025
Posted by: 78 year old
[This review was collected as part of a promotion.] Drawers dont pull out far enouh and both french dôors have to be open to pull out either drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2025
Posted by: Ndn1
[This review was collected as part of a promotion.] Love that water and ice are inside. Works well with no mess. Like the size
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2025
Posted by: Mac1345
[This review was collected as part of a promotion.] Love it! So spacious to far!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 17, 2025
That's great to hear! We're glad you're loving your new French door refrigerator and enjoying the spacious design so far. If you ever have any questions or need assistance, feel free to reach out through live chat at Frigidaire.com or call 1-800-374-4432.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far!
on July 16, 2025
Posted by: NReese
[This review was collected as part of a promotion.] I love our new counter depth fridge! I was worried about storage capacity but they really did think about everything with the design. Freezer space is def limited but I knew that ahead of time and we have a separate deep freezer so it’s not an issue for us.
Ice maker works great and I love not having it in the door.
Ice maker works great and I love not having it in the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth
on July 18, 2025
Posted by: Heidi2144
[This review was collected as part of a promotion.] So far so good. The alarms and touch controls are a learning curve however once I understood it seems easy. I’m glad I bought the counter depth as I can easily reach see and clean each shelf. I’ll add to this review in the future
Written by a customer while visiting frigidaire.com