Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
New Fridge
on December 29, 2022
Posted by: Papa50
[This review was collected as part of a promotion.] Just got the new fridge two days ago and so far we love everything about it. Plenty of space a nice and quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The 1st one was a lemon
on December 29, 2022
Posted by: Shar580
[This review was collected as part of a promotion.] We waited 6 months to receive. Within 2 months, it quit working and had to be replaced. Evidently, the butane line had a leak and it quit refrigerating. We were able to quickly get a replacement, but lost all our freezer food just before Christmas.
Response from frigidaire.comBy Online Outreach Specialist, January 4, 2023
Oh no, Shar580! We’re disappointed to learn about your experiences with the new refrigerator. This is not the experience we want for any of our consumers. We’re delighted to hear that you got a replacement quickly. Should you need help, we are available through live chat or by phone 1 (800) 374-4432 Mon-Fri, 8:30 am-8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 28, 2022
Posted by: John I
[This review was collected as part of a promotion.] Unfortunately I'm having a problem with the water dispenser. Initially it would continue to drip after I dispensed a cup of water. Eventually that would stop. More recently when I've tried to dispense water it's flowing from the top of the refrigerator door near the hinge. I'm trying to contact my sales rep now to get this resolved.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, January 3, 2023
Thank you for sharing your story, John I. We're sorry to hear that your dispenser isn't working properly on your refrigerator. This isn't the ownership experience that we would want for you, and we would like to help. Please be on the lookout for an email from us so that we can discuss this further. We look forward to hearing from you soon! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent
on December 27, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] the fridge had a great space and functions
Written by a customer while visiting frigidaire.com
Customer Rating
4
Really lovely fridge
on December 27, 2022
Posted by: Tina0107
[This review was collected as part of a promotion.] We had to replace a previous Frigidaire counter depth fridge due to a quality control issue (loose shelf bracket). It took 8 months but Electrolux did refund the fridge. The Frigidaire replacement we purchased is lovely! Easy to get into place (wheels), doors open fully without damaging the cabinet box (which the previous fridge did), quiet, lots of ice, plenty of interior space, and consistent temperature. Unfortunately one of the doors arrived with indentation marks, but Electrolux is going to replace the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
it's a fridge
on December 27, 2022
Posted by: MacLeodTheScott
[This review was collected as part of a promotion.] I'm quite impressed with this fridge, it seems to keep my produce fresher for longer than my previous appliance, and definitely does what it's supposed to do, i.e., keeps things cold. There is lots of space to store items, though not sure what to do with the 2 bottom shelves in the door, which barely fit anything, and are hidden by the deep drawers above.
If I had to pick negatives they would be: the placement of the control panel (it's right were your hand naturally falls when opening the left door and reaching in with your right, so it beeps at you just about every time), and the freezer is a little smaller than expected.
If I had to pick negatives they would be: the placement of the control panel (it's right were your hand naturally falls when opening the left door and reaching in with your right, so it beeps at you just about every time), and the freezer is a little smaller than expected.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on December 27, 2022
Posted by: listo269
[This review was collected as part of a promotion.] Shelves don't seem to fit correctly. Had to shim the back corner up to get the left door to close and align correctly.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 3, 2023
Hello listo269! Thank you for your review. We are sorry to hear that you have been experiencing issues with your refrigerator. Upon the installation of your appliance, we recommend that the installer ensures that the unit is leveled properly or the doors will not close properly. If you are having trouble with leveling or your shelve, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287, Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for my space
on December 26, 2022
Posted by: KMPCookw
[This review was collected as part of a promotion.] Have just had the refrigerator for about a month but so far I love it. It was one of the only counter depth French door refrigerators that allowed me to open the doors beyond 90 degrees even with a wall on the left that extends 10” beyond the refrigerator. The refrigerator is quiet and holds a lot of food. I did but it as a second refrigerator to put in my laundry room.
Written by a customer while visiting frigidaire.com