Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
559
4 Stars
235
3 Stars
38
2 Stars
22
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great refrigerator
on June 19, 2025
Posted by: jegrrb6116
[This review was collected as part of a promotion.] Very satisfied on the overall performance of this refrigerator!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 19, 2025
We’re thrilled to hear you’re very satisfied with the overall performance of your refrigerator! Thank you for choosing Frigidaire—we’re here to keep your food fresh and your home comfortable. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 20, 2025
Posted by: New fridge and freezer
Love our fridge so far! So spacious! The only thing is that the freezer pull out drawer is loud when you open it but other than that it’s great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent product
on June 24, 2025
Posted by: Dondohk
[This review was collected as part of a promotion.] Only have use for one week but very satisfied
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Counter-Depth French Door Refrigerator - I want to love it!
on June 28, 2025
Posted by: Dafedor
[This review was collected as part of a promotion.] So far (1 week) we like our new refrigerator, however, it's been making extremely LOUD buzzing noises periodically. We haven't figured out why it's making the noises.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 2, 2025
Posted by: Jaywebkins
[This review was collected as part of a promotion.] Works perfectly, love the way it looks…so glad we upgraded!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 2, 2025
Thank you for your fantastic review! We’re thrilled to hear it’s working perfectly and that you love the look. Upgrades like that really make a difference—enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not happy so far.
on July 2, 2025
Posted by: Xjuice
We are having several issues with our new refrigerator. Freezer temperature seems to vary. Sometimes things are hard, other times soft even if nothing new is added for days. Just brought home some frozen lemonade that was rock hard and an hour later it was slushy. Not a big fan of the crisper as it dries out onions and potatoes unless they are tightly wrapped. And lastly, the floor in front of the fridge is much warmer than any other fridge we owned.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 7, 2025
Thank you for your feedback. We’re sorry to hear about the issues you’ve been experiencing with your 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. We understand how frustrating it can be when the freezer temperature fluctuates and when food storage doesn't meet expectations.
For the freezer temperature issue, we recommend checking the temperature settings to ensure they’re correctly adjusted. Also, make sure the door seals are fully intact, as air leaks can cause temperature fluctuations. As for the crisper, it’s designed to maintain optimal humidity, but wrapping certain foods tightly can help keep them fresh for longer.
The warmer area in front of the fridge could be a result of ventilation. We recommend ensuring there’s adequate space around the fridge for air circulation, as this can help with cooling efficiency.
If these issues continue, please feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
For the freezer temperature issue, we recommend checking the temperature settings to ensure they’re correctly adjusted. Also, make sure the door seals are fully intact, as air leaks can cause temperature fluctuations. As for the crisper, it’s designed to maintain optimal humidity, but wrapping certain foods tightly can help keep them fresh for longer.
The warmer area in front of the fridge could be a result of ventilation. We recommend ensuring there’s adequate space around the fridge for air circulation, as this can help with cooling efficiency.
If these issues continue, please feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Water dispenser inside - perfect!
on July 4, 2025
Posted by: ItisCC
[This review was collected as part of a promotion.] While it was time for a new fridge, I had a chance to try a friend’s with the water dispenser inside. In selecting a new fridge, this feature was a MUST HAVE for me. So far we’re thrilled with the feature and the ample space inside the fridge itself, particularly on the doors.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 7, 2025
Thank you for your wonderful feedback! We’re so glad the water dispenser feature was just what you needed and that you’re loving the spacious interior, especially the door storage. It’s great to hear the fridge is hitting all the right notes for you. If you ever need anything else, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 6, 2025
Posted by: Berlin323
[This review was collected as part of a promotion.] Great product. Good service.
Written by a customer while visiting frigidaire.com