Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on January 19, 2023
Posted by: Sb01596
[This review was collected as part of a promotion.] Excellent purchase Just what we expected and more Very roomy both fridge and freezer Service was outstanding
[This review was collected as part of a promotion.] We just had our kitchen remodeled and needed a new refrigerator. I wanted the new French door style with counter-depth and no water/ice dispenser on the front. The fridge meets all those requirements. I like the ease of using the water dispenser as it’s just inside the left door and has a big wide push button.
[This review was collected as part of a promotion.] Considering this is a counter-depth refrigerator, I am impressed by the amount of space on the inside. My previous refrigerator had the ice and water dispenser on the outside door so I was hesitant to purchase this one. I am not disappointed! Love having the water dispenser on the inside door and the ice bucket in the bottom freezer. Looks cleaner on the outside too!
[This review was collected as part of a promotion.] Having issues with leaking water dispenser
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 19, 2023
Hello Rlsr! Thank you for sharing your experience with us. We are sorry to hear you are experiencing with your water dispenser so early on. We are pleased to see that you have been assisted and a service technician was able to reach a resolution. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
[This review was collected as part of a promotion.] Exterior look is great. Interior has lots of room. Potential faulty thermostat on cooling upper portion since it essentially freezes everything in that section. In for service but long lead times for repair so have not gotten to use it since it was installed and froze everything.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, January 17, 2023
Hello, Chris1002. We can certainly understand how these hiccups with your new refrigerator have dampened your experience. Your new model refrigerator is equipped with the EvenTemp Cooling System that reacts quickly to temperature fluctuations and constantly circulates cold air throughout the fresh food and freezer compartments; you may need to place items in your refrigerator differently. We recommend your fresh food compartment be set to 37 degrees, and the freezer should be set to 0 degrees. If the service repair does not address your concerns, please know we are here to help. Feel free to reach out to us via Live Chat so we can see how best to take care of this. -Derrick
[This review was collected as part of a promotion.] Love the "snack" drawer. Love the arrangement of the shelves in the main compartment and in the doors, perfect. I do prefer the old fashioned top freezer and bottom one door refrigerator however. 4 stars because the first refrigerators delivered was damaged and the second one required servicing upon delivery!