Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
524
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
New Fridge….
on March 12, 2025
Posted by: Teepee61
[This review was collected as part of a promotion.] We are very happy with our new refrigerator!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 12, 2025
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 13, 2025
Posted by: LadyLeeAnne
[This review was collected as part of a promotion.] Overall great refrigerator. Just wish I could open the right drawer without having to open both sides of the door.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on March 15, 2025
Posted by: jean2025
[This review was collected as part of a promotion.] Overall pretty good. The Shelves on the doors are a bit awkward as far as how to arrange items to be easily accessible. The two very bottom small shelves seem to have no purpose because hard to access. The inside shelving takes some getting used to, mostly because we have not had a two door opening for the refrigerator part. The freezer is a good size and the ice maker works great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on March 23, 2025
Posted by: Johnlesiak52
[This review was collected as part of a promotion.] I love the water dispenser that's located on the inside of the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 24, 2025
Hello, Johnlesiak52. We're glad to hear you're enjoying the internal water dispenser! It's a great feature for a sleek and clean look while still providing convenience. If you ever have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
-Reed
-Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on March 24, 2025
Posted by: WillOS
[This review was collected as part of a promotion.] The Frigidaire Gallery 23.3 Cu Ft Counter Depth French Door Refrigerator so far has been great for us. It replaced another French Door Gallery model with the water/icemaker on the outside of the door, but was deeper than this one. However this one feels much more spacious and provides more space for all of our food, consistent temperature (whereas the other one seemed to fluctuate more), and no more spills onto the floor from the overflowing water tray, etc.
Overall, we're very happy with the upgrade so far and recommend Frigidaire Gallery whenver we can!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2025
Thank you for the fantastic rating! We're so glad to know you had a positive experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Remarkable Refrigerator!
on March 28, 2025
Posted by: ange1
[This review was collected as part of a promotion.] We are so very happy with this refrigerator. It has a narrow counter-depth which we love, but is very roomy inside. The internal water dispenser has great water pressure which allows for quick fills of bottles and pitchers. The freezer ice maker is quiet and makes cute square shaped cubes and since there are no external dispensers, the outside design is sleek and smooth. Very happy with our purchase so far!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible design, refrigerator does not keep consistent temperatures
on April 1, 2025
Posted by: CLHaines
Owned this model for a few months. Very disappointed with the overall design of the refrigerator and freezer. The refrigerator does not maintain consistent temperature from front, middle, and back of shelves. (Is this product working correctly?) Every time I open the left refrigerator door, I hit the control panel and need to make sure I did not move any of the parameters by mistake. It came with four half shelves but only one fits on the left hand side of the fridge. The crispers are nice and deep but they only pull out half way, I literally have to pull the crisper off the track to get to the items in the back. Both refrigerator doors need to be opened in order to open the crisper on the right. The freezer section is a ridiculous design. There is a "separation" bar which then makes about a two inch gap that is unusable along the entire front section of freezer. The on off switch for the ice maker is impossible to see or reach unless you get down on your hands and knees. The one thing I like is the stainless finish which is very smudge resistant and stays very clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2025
We appreciate you taking the time to share your experience with your refrigerator. We're sorry to hear that the design hasn't met your expectations, especially with the temperature inconsistencies, shelf layout, and accessibility concerns. The refrigerator should maintain a consistent temperature throughout. To help maintain even cooling, I recommend ensuring that air vents inside the fridge and freezer are not blocked by food items. Proper airflow is essential for consistent temperatures, so try to leave some space around the vents to allow cold air to circulate efficiently.
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2025
Posted by: DDMP50
[This review was collected as part of a promotion.] Spacious shelves. love all of the in door shelves. The ice maker makes a little noise, but pumps out a lot of ice!
Written by a customer while visiting frigidaire.com