Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Gallery refrigerator
on February 7, 2026
Posted by: Rob and Faye
[This review was collected as part of a promotion.] We like the features of the refrigerator but one door sticks out slightly further than the other. It does seal when it’s closed so we can live with that. We had a KitchenAid refrigerator before this one and it seemed more sturdy or made better. Although we paid the same price for both refrigerators, this one feels so much cheaper than the KitchenAid.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that you like the features of your new refrigerator and that the doors are sealing properly.
We appreciate your feedback regarding the door alignment and overall feel compared to your previous KitchenAid refrigerator. Your comments are valuable and will be shared with our product team for consideration in future designs.
Thank you for choosing Frigidaire and for providing your input—it helps us continue improving our appliances.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback regarding the door alignment and overall feel compared to your previous KitchenAid refrigerator. Your comments are valuable and will be shared with our product team for consideration in future designs.
Thank you for choosing Frigidaire and for providing your input—it helps us continue improving our appliances.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design max space
on February 4, 2026
Posted by: Jfrizz
[This review was collected as part of a promotion.] Enjoying the upgrade from old fridge
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 6, 2026
Good day, Jfrizz! Thank you for your feedback! We’re delighted to hear that you’re enjoying your upgraded fridge and appreciate the great design and maximum space. It’s wonderful to know that your new appliance is enhancing your kitchen experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a fantastic rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a fantastic rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 3, 2026
Posted by: Fishybass
[This review was collected as part of a promotion.] Our last fridgidaire lasted nearly 20 years so we searched with this trust in mind and landed on this new unit. We’ve only owned it for a couple weeks but it’s fantastic. Love the big drawers on nice rollers. Love the flexibility of the shelf locations. So spacious and bright. Love it. I do miss having a butter spot with a door in the door, but the deep door pockets make up for that. Might be a little large for our family of four but our last 17 cu ft model was a little small, so this feels downright luxurious. My only complaint is that the water dispenser has a storage shelf below it and that shelf can pick up the occasional stray drip. Moving the dispenser lower in the door or putting a little catch below that would keep that from happening. Also the ice maker is a bit loud. We’ll get used to it, but it took a while for our dog to realize someone wasn’t in the kitchen. lol. I wouldn’t hesitate to buy this again.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 5, 2026
Good day, Fishybass! Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that your new Frigidaire refrigerator is living up to your expectations and that features like the spacious drawers, adjustable shelves, and bright interior are enhancing your kitchen experience. It’s wonderful to know that your trust in Frigidaire, built over nearly 20 years with your previous unit, continues with this new model.
We appreciate your constructive comments regarding the water dispenser and ice maker. Your suggestions help us understand how we can improve convenience and functionality for our customers. We hope your dog adjusts quickly to the new sounds, and we love that even with minor quirks, you wouldn’t hesitate to purchase this fridge again!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
Have a fantastic day! - Maico
We appreciate your constructive comments regarding the water dispenser and ice maker. Your suggestions help us understand how we can improve convenience and functionality for our customers. We hope your dog adjusts quickly to the new sounds, and we love that even with minor quirks, you wouldn’t hesitate to purchase this fridge again!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
Have a fantastic day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on February 3, 2026
Posted by: Mcutish
[This review was collected as part of a promotion.] Everything is great. The inside sticker near the lower drawer is impossible to remove. Maybe a different adhesive next time.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 3, 2026
Thank you for your feedback! We’re glad to hear everything else is working great. We appreciate your note about the sticker and will pass it along for future improvements. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Happy With our Refrigerator
on January 20, 2026
Posted by: ann0014
[This review was collected as part of a promotion.] It freezes everything and won't close correctly, but we're so happy to have a refrigerator, we're ok with it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 21, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying having your new refrigerator. We’re sorry to hear the door isn’t closing correctly — that can be frustrating. Our team would be happy to help troubleshoot or provide service if needed. You can reach us at 800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via live chat on our website.
We appreciate your business and look forward to making sure your fridge works as best as possible!
Best Regards,
Ruth
We appreciate your business and look forward to making sure your fridge works as best as possible!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 20, 2026
Posted by: pap11
[This review was collected as part of a promotion.] purchased because the same one bought 16 years ago lasted. the new one seems to have more storage space
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 21, 2026
Hello, Pap11! We’re thrilled to hear you chose Frigidaire again after 16 years of reliable service! It’s great to know your new refrigerator offers even more storage space to meet your needs. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on January 19, 2026
Posted by: LeighA
[This review was collected as part of a promotion.] We're really happy with this fridge! It is wide and not too deep, so it's actually easy to see things. It has so much room, and the lights make it look even bigger on the inside. Ice maker and water filter work well. My only complaint is that you have to close the left door first so that the flap is flush, and it's not so clear when you mess up and the door is ajar.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 20, 2026
Hi, LeighA! Thank you for taking the time to share your feedback! We’re thrilled to hear that your Frigidaire French Door Refrigerator offers plenty of space and great visibility and that the ice maker and water filter are working well. We also appreciate your note about the door alignment—your input helps us continue improving our designs for a better user experience. If you need any assistance or have questions, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced broken refrigerator
on January 18, 2026
Posted by: KFCARNEY
[This review was collected as part of a promotion.] We had a Kenmore Elite French door refrigerator that lasted only 9 years. We had the same refrigerator at my daughter’s house which only lasted 6 years and had multiple problems with that refrigerator. We decided no need to spend a fortune on a new refrigerator as they don’t seem to last. We bought the counter depth French door refrigerator from Frigidaire and are very happy with it. Size is perfect for a counter depth design and love the water inside the door. It’s a little early to know if it will last but our repairman likes this brand. Time will tell if it was a good choice.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 19, 2026
Thank you for sharing your experience! We’re glad to hear you’re happy with your new Frigidaire counter-depth refrigerator and that the size and water feature are working well for your needs. We appreciate your feedback and hope it serves you reliably for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com