Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
288
4 Stars
107
3 Stars
37
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Great so far
on January 19, 2026
Posted by: Shortblondehair
[This review was collected as part of a promotion.] So far, all is well. The connected shelves are a bit vexing, but I will find a way to separate them soon. But the fridge is cold, and that’s the important part.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 20, 2026
Hi, Shortblondehair! Thank you for taking the time to share your feedback! We’re glad to hear your Frigidaire French Door Refrigerator is keeping things cold — that’s definitely the most important part. We understand your thoughts on the connected shelves, and we appreciate you sharing that insight. Your feedback helps us continue improving our designs and user experience. If you need assistance with shelf adjustments or anything else, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
More space??
on January 13, 2026
Posted by: Simple Things
[This review was collected as part of a promotion.] I like the creatively spaced/placed door shelves, and the light is SUPER bright, but it's missing some common-sense details that are a disappointment. First of all, you have to open both doors to access the Deli drawer as well as the left-side veggie drawer. A primary reason I wanted a dual door fridge was to be able to open one side for a quick reach-in. Second, the mechanism of the freezer drawer is not smooth OR quiet. I'm really concerned that the plastic gears are going to break before the fridge is old enough to replace. Unfortunately I was stuck with THIS particular model because the space for my fridge required one less than 69" and there was nothing I could change about that. I'm glad it fits, and the narrower profile does make my space seem more roomy. I'll get over my disappointment but I'll be more careful about details like this the next time.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 14, 2026
We appreciate you taking the time to share your detailed feedback regarding your refrigerator. It’s great to hear that you enjoy the creatively spaced door shelves and the bright interior lighting.
We also understand your concerns about the accessibility of certain drawers and the operation of the freezer drawer. Your feedback is important and will be shared with our design and engineering teams to help inform future improvements.
If you would like further assistance or have any questions about optimizing the use of your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or call our Customer Care team at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’re always happy to help you get the most from your Frigidaire appliance. – Maria
We also understand your concerns about the accessibility of certain drawers and the operation of the freezer drawer. Your feedback is important and will be shared with our design and engineering teams to help inform future improvements.
If you would like further assistance or have any questions about optimizing the use of your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or call our Customer Care team at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’re always happy to help you get the most from your Frigidaire appliance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on January 10, 2026
Posted by: Mortysmom
[This review was collected as part of a promotion.] I love this fridge. My only concern is that it will break down like the last one. This is a replacement of the same fridge I purchased 2.5 years ago and I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on December 30, 2025
Posted by: LMN61
[This review was collected as part of a promotion.] We like our new Frigidaire. Everything works well - the water the ice maker. The temperature in the refrigerator and freezer are great. I have memories from when I was a very young child of my grandmother saying "put it in the frigidaire" and due to her accent I though she was saying "put it in the fridge there". Only later as a young adult did I realize she was saying the name she saw on the refrigerator! We have had Frigidaire refrigerators for over 60 years!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ever!
on November 25, 2025
Posted by: HaileyBoo
[This review was collected as part of a promotion.] Perfect for my new kitchen! Matches perfectly to all my other Frigidaire appliances!
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 26, 2025
We’re thrilled to hear that your new refrigerator is the perfect addition to your kitchen and matches so well with your other Frigidaire appliances! It’s wonderful to know that it’s helping to complete your kitchen’s look and functionality.
If you ever have questions, need guidance on using your appliance, or require any support, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Our team is always happy to provide assistance and ensure your appliances continue to meet your expectations. — Maria
If you ever have questions, need guidance on using your appliance, or require any support, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Our team is always happy to provide assistance and ensure your appliances continue to meet your expectations. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on October 29, 2025
Posted by: Bob_76
[This review was collected as part of a promotion.] Searching for a refrigerator is always a challenge. Finding the right size along with the functionality that will fit your needs. We chose Frigidaire because of its long standing as a quality product and reliability. Being part of the Electrolux family really sold it for us due to our Electrolux washing machine that has lasted well over 10 years without an issue.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig
on October 23, 2025
Posted by: Orpie
[This review was collected as part of a promotion.] After ten days with the new Frigidaire I have decided it is a "keeper"! I love the see-through bins that make the items within, all visible.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 27, 2025
Hi there, Orpie! We’re thrilled to hear that your new Frigidaire appliance is a “keeper”! It’s great to know that you’re enjoying the see-through bins and the convenience of being able to easily see all your items. Thank you for sharing your positive experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door nervous
on October 22, 2025
Posted by: CSmith2025
[This review was collected as part of a promotion.] The gasket in the middle of the French door has condensation which makes me concerned about temperature remaining constant.
Written by a customer while visiting frigidaire.com