Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
277
4 Stars
105
3 Stars
36
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Love my New Fridge
on July 18, 2026
Posted by: MarTav
[This review was collected as part of a promotion.] Great refrigerator/freezer. As a single person, I think a smaller refrigerator area and larger freezer would be ideal. Otherwise, I love it!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your Frigidaire refrigerator and appreciate your comments about its performance. We understand that storage preferences can vary depending on household needs, and we value your suggestion about having a larger freezer area.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 13, 2026
Posted by: Jbosi26
[This review was collected as part of a promotion.] After years of battling another brand that was constantly failing, we are off to a good start with our new machine. It is sleek and functional. Lots of space for organizing food items. The door delivers filtered water, cubes and crushed ice—perfect!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2026
Hi there. Thank you for sharing your experience! We're thrilled to hear your new Frigidaire refrigerator is off to a great start and that you're enjoying its sleek design, functional features, and spacious storage. It's wonderful to know the filtered water, cubed ice, and crushed ice options are adding convenience to your daily routine. We appreciate you choosing Frigidaire and hope your new refrigerator provides reliable performance for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice purchase
on July 10, 2026
Posted by: Mayfield Heights
[This review was collected as part of a promotion.] Refrigerator operates well except that freezer drawer track makes weird sounds whenever I open it (cracking/snapping sounds) and I wish the refrigerator had a more solid feel - I seems less sturdy than my previous Frigidaire ….. I’m a large person and I’m afraid I might break it when closing doors
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 10, 2026
Hello Mayfield Heights!
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on July 10, 2026
Posted by: Melodyway
[This review was collected as part of a promotion.] So far the fridge works excellent, keeping little finger prints off is my challenge:)
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire refrigerator! We’re glad to hear that it’s working excellently and keeping your food fresh.
We appreciate your fun feedback about fingerprints—we understand that keeping a refrigerator looking spotless can be a daily challenge, especially in a busy home. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your fun feedback about fingerprints—we understand that keeping a refrigerator looking spotless can be a daily challenge, especially in a busy home. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on June 22, 2026
Posted by: Ruby 50
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 25, 2026
Hi, Ruby 50!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 22, 2026
Posted by: EricEric
[This review was collected as part of a promotion.] Wonderful fridge! Would buy again
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello Eric!
Thank you for sharing your feedback on your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We are delighted to hear that you are enjoying your refrigerator and that it has been a wonderful addition to your home. It is especially great to know that you are so satisfied that you would choose it again. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly appreciate your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We are delighted to hear that you are enjoying your refrigerator and that it has been a wonderful addition to your home. It is especially great to know that you are so satisfied that you would choose it again. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly appreciate your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed
on June 9, 2026
Posted by: Dr D Hardy
[This review was collected as part of a promotion.] Fits perfectly into the limited space my kitchen has. Provides the interior space that makes it easy to find what I need. And I love how tall the water dispenser is, so that my Yeti can fit without tipping!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 11, 2026
Hi, Dr D Hardy! Thank you for sharing your experience! We're delighted to hear that your French door refrigerator fits perfectly in your kitchen while still providing the interior space and organization you need. It's also great to know that the tall water dispenser accommodates your Yeti with ease, making everyday use even more convenient. We're pleased that these features are helping make your kitchen experience more enjoyable.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on June 6, 2026
Posted by: FRFC2323AS
[This review was collected as part of a promotion.] Love this fridge. Work allot better than my last one when it was new. This one is quiet.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi FRFC2323AS!
Thank you for taking the time to share your experience. We are delighted to hear that you are loving your refrigerator and that it is performing even better than your previous appliance when it was new.
It’s wonderful to know that you are also enjoying how quiet it runs, as a smooth and unobtrusive operation is something we strive for in our designs. We truly appreciate your feedback and are glad the refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are delighted to hear that you are loving your refrigerator and that it is performing even better than your previous appliance when it was new.
It’s wonderful to know that you are also enjoying how quiet it runs, as a smooth and unobtrusive operation is something we strive for in our designs. We truly appreciate your feedback and are glad the refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com