Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
299
4 Stars
110
3 Stars
38
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Spacious
on October 29, 2026
Posted by: SierraB
[This review was collected as part of a promotion.] Coming from a side by side to a French door model this feels very spacious especially for a counter depth size. It's been less than a week but so far this feels like a substantial upgrade. I also love the smaller size ice cubes and that I can fit a 40oz size tumbler upright in the in-door water dispenser.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 3, 2026
Hi there. Thank you for sharing your experience! We're delighted to hear that your new Frigidaire French door refrigerator feels like a great upgrade. It's wonderful to know you're enjoying the spacious interior, smaller ice cubes, and convenient in-door water dispenser. We appreciate your feedback and hope you continue enjoying all the features your new refrigerator has to offer. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Review
on October 27, 2026
Posted by: Fridge102
[This review was collected as part of a promotion.] Fridge works as advertised.
Response from frigidaire.comBy John, Online Outreach Specialist, October 27, 2026
Hello, Fridge102.
Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you.
-John
Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 11, 2026
Posted by: Cocobr
[This review was collected as part of a promotion.] Refrigerator seems to be working well we’ve only had it for two weeks but so far so good. However, a different time of the day it does make a loud noise.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 13, 2026
Hi Cocobr,
We’re glad to hear your new Frigidaire refrigerator has been working well so far! We understand your concern about the loud noise occurring at different times of the day, and we’d be happy to help determine whether it’s part of normal operation or needs further attention. Thank you for sharing your experience with us, and we appreciate the opportunity to help make sure you’re comfortable with your new refrigerator.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
We’re glad to hear your new Frigidaire refrigerator has been working well so far! We understand your concern about the loud noise occurring at different times of the day, and we’d be happy to help determine whether it’s part of normal operation or needs further attention. Thank you for sharing your experience with us, and we appreciate the opportunity to help make sure you’re comfortable with your new refrigerator.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refridgerator
on October 7, 2026
Posted by: Laurie325
[This review was collected as part of a promotion.] Awesome! I love it! Looks great and functionality is perfect!
Response from frigidaire.comBy John, Online Outreach Specialist, October 8, 2026
Hello, Laurie325. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 6, 2026
Posted by: Mtldml86
[This review was collected as part of a promotion.] We've had our refrigerator for 2 weeks. Absolutely love it. I love the water dispenser on the outside and im drinking more water than I already do. We really are enjoying the new refrigerator. Very sleek looking and easy to care for
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 7, 2026
Hi Mtldml86!
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying the convenient exterior water dispenser. It’s great to know you’re finding it sleek, easy to care for, and a great addition to your home.
We truly appreciate you choosing Frigidaire and are happy to hear you’re enjoying your new refrigerator. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying the convenient exterior water dispenser. It’s great to know you’re finding it sleek, easy to care for, and a great addition to your home.
We truly appreciate you choosing Frigidaire and are happy to hear you’re enjoying your new refrigerator. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on October 6, 2026
Posted by: EShaw
[This review was collected as part of a promotion.] This refrigerator has all the bells and whistles of much more expensive makes and models. Counter depth so it fits in seamlessly yet has all the storage needed.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 9, 2026
Hi, EShaw! Thank you for taking the time to share your experience! We're delighted to hear that you're enjoying the value, storage capacity, and seamless counter-depth design of your Frigidaire refrigerator. It's especially rewarding to know that it offers the premium features and functionality you were looking for while fitting beautifully into your kitchen space. If you ever have any questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid fridge w/ a couple personal preferences
on October 5, 2026
Posted by: morefridge
[This review was collected as part of a promotion.] Nice fridge. Once it's full, it's a tad dark inside to see around. There are plenty of customization options for changing the shelving heights. Exterior water & ice maker takes up a bit more space - we would prefer an interior water dispenser.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 9, 2026
Hi there. Thank you for sharing your feedback! We're glad you appreciate the flexible shelving options of your Frigidaire refrigerator. We also appreciate your suggestions regarding interior lighting and water dispenser placement, as your feedback helps us improve our products. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Feedback on setup and initial use.
on October 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Setup went well. The doors appear to be aligned properly, and overall unit leveling appears to be good (the doors close appropriately).
1- However, there is some condensation that consistently appears at the receptacle for the narrow flapper door that makes the seal between the two top major doors. This indicates a seal is not complete right at the point of the flapper door receptacle - tho it is not readily apparent where exactly the seal problem is. Still, with continued condensation, there appears to be a seal problem. See attached photo, taken just a few minutes after the area was wiped dry. The water drips down the length of the flapper door and collects on the top of the freezer door.
2- There is consistent condensation in the lever for the water/ice dispenser. See photos. Water drips from the bottom of the dispenser lever, collects in the tray.
3- There is a consistent condensation spot (a circle with diameter of about 2 inches) on the left outside of the refrigerator (as you are facing the front of the unit). Maybe a gap in insulation in that area? See photos.
4- The top of the freezer door sometimes has condensation, tho the seal appears to make contact.
2- There is consistent condensation in the lever for the water/ice dispenser. See photos. Water drips from the bottom of the dispenser lever, collects in the tray.
3- There is a consistent condensation spot (a circle with diameter of about 2 inches) on the left outside of the refrigerator (as you are facing the front of the unit). Maybe a gap in insulation in that area? See photos.
4- The top of the freezer door sometimes has condensation, tho the seal appears to make contact.
I am not sure what to do to address these condensation issues.
Response from frigidaire.comBy John, Online Outreach Specialist, October 5, 2026
Hi, Kerry Nicolls.
We’re sorry to hear about the recurring condensation you’re experiencing around the flapper door, water/ice dispenser lever, exterior side of the refrigerator, and freezer door. We apologize for the inconvenience and concern this has caused, especially after taking the time to document these issues with photos.
We understand your concerns regarding the possibility of sealing or insulation issues and would like to ensure that the appliance is properly evaluated. To best assist you with these concerns and determine the appropriate next steps, please reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
-John
We’re sorry to hear about the recurring condensation you’re experiencing around the flapper door, water/ice dispenser lever, exterior side of the refrigerator, and freezer door. We apologize for the inconvenience and concern this has caused, especially after taking the time to document these issues with photos.
We understand your concerns regarding the possibility of sealing or insulation issues and would like to ensure that the appliance is properly evaluated. To best assist you with these concerns and determine the appropriate next steps, please reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
-John
Written by a customer while visiting frigidaire.com