Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
1
Such a let down
on June 19, 2022
Posted by: RagnarZach
I loved the look of this refrigerator and have always wanted. French door one. This thing was insanely loud from day one and would wake us up in the middle of the night with crazy loud clunky noises. Luckily that only lasted a month and then all seemed well up until about a couple weeks ago when I noticed it starting to run loudly with what must be a compressor or something. It is extremely noticeable when it stops. Now it is 24/7 loud noise with moments where it's so loud it basically shakes. Also parts of it are hot to the touch. I've had this for 13 months and it's been a lot of problems one after another. Every refrigerator I've owned in my life has always been with me the 10 years or longer with zero issues.
Response from frigidaire.comBy Christy, Online Outreach Specialist, June 21, 2022
This is terrible to hear! We’re so sorry you’re having this experience with your brand-new refrigerator, and we’d love to learn more about this issue from you so we can work to make things right. When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon! ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 23, 2022
Posted by: Brooke15
[This review was collected as part of a promotion.] Have only owned it for a short time so can’t make a full judgement of the fridge yet. So far my wife and I have liked all things about it- size, layout. looks and the way it runs. No problems whatsoever yet
Response from frigidaire.comBy Damon, Online Outreach Specialist, June 30, 2022
Brooke15, we appreciate the feedback you shared with us regarding your new refrigerator. We're encouraged to learn that you are enjoying every aspect of your appliance. Adding a Spacewise Custom-Flex Can Dispenser to your refrigerator can make it easier to access your favorite canned beverages, and provide an alternative for cabinet organization. Thank you for choosing Frigidaire, and we hope you consider us for any future product needs you have. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement Refrigerator
on June 24, 2022
Posted by: Noel22
[This review was collected as part of a promotion.] So far so good. It seems to have much more room than one it replaced. I believe has better layout of shelves and door space to fit all of our items that need refrigeration.
Written by a customer while visiting frigidaire.com
Customer Rating
5
All good
on July 4, 2022
Posted by: Refridgerato
[This review was collected as part of a promotion.] Our refrigerator isn't installed yet, because we are in the middle of a removal. It is plugged in and running well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on July 5, 2022
Posted by: TrixieDelight
[This review was collected as part of a promotion.] After researching my needs we purchased the counter depth French door refrigerator/freezer. It fit perfect. The compressor is quite. Very happy with this investment.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter Depth French Door
on July 5, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] the counter depth has such good use of space that I see no difference between a full size. Just amazing how well this was designed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on July 6, 2022
Posted by: 5347
[This review was collected as part of a promotion.] We are enjoying our new refrigerator. I would recommend it to everyone.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just so-so
on July 7, 2022
Posted by: nmgrama
I love that I can reach all the way to the back of the shelves. I am very unhappy that the veg drawers don’t even open wide enough to put a head of lettuce in. This was an emergency purchase…old fridge died while I was hospitalized…or I might have done more research. Makes the kitchen look bigger since it doesn’t stick out past the counter which is nice.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 11, 2022
Nmgrama, thank you for stopping by to share your feedback on your refrigerator with us.
One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in hopes that we can better serve your needs in the future.
Should you ever need any assistance in the future, please chat with us or give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in hopes that we can better serve your needs in the future.
Should you ever need any assistance in the future, please chat with us or give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com