Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
288
4 Stars
107
3 Stars
37
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
LOVE @ First Sight !!!
on March 3, 2026
Posted by: The Band PIRANHA
[This review was collected as part of a promotion.] I TRULY LOVE MY NEW FRIGIDAIRE Be cause IMMEDIATELY I Could Tell that it was COOLING Both TOP and BOTTOM BETTER than My OLD SAMSUNG that was ONLY 6 Years Old. I Really Like the LAYOUT of the Unit. It was VERY EASY for the Fellows to INSTALL and the ICE-MAKER is FANTASTIC. The ONLY SMALL Thing is that that OWNERS MANUEL is VERY SIMPLE, NOT ENOUGH EXPLANATION about ALL the FEATURES and IF YOU are Having PROBLEMS What is the NORMAL FIX.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 4, 2026
Hi The Band PIRANHA,
Thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your new Frigidaire and that you noticed the improved cooling right away compared to your previous refrigerator. It’s great to know the layout works well for you and that the installation process went smoothly. We’re also glad to hear the ice maker is performing so well.
We truly appreciate your feedback about the owner’s manual as well. We understand that having more detailed explanations and troubleshooting guidance can be very helpful, and we’ll be sure to share your comments with our product team for consideration.
If you ever have questions about specific features or need help troubleshooting anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your new Frigidaire and that you noticed the improved cooling right away compared to your previous refrigerator. It’s great to know the layout works well for you and that the installation process went smoothly. We’re also glad to hear the ice maker is performing so well.
We truly appreciate your feedback about the owner’s manual as well. We understand that having more detailed explanations and troubleshooting guidance can be very helpful, and we’ll be sure to share your comments with our product team for consideration.
If you ever have questions about specific features or need help troubleshooting anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish, Well-Designed, and Energy Efficient
on March 1, 2026
Posted by: Troyca
[This review was collected as part of a promotion.] We’ve been happy with our Frigidaire refrigerator. The fridge has kept everything consistently cold without freezing produce or overworking to maintain temperature. The layout is thoughtfully designed, with adjustable shelves that make it easy to fit everything from tall bottles to large platters. The ice machine produces a nice ice cube and the freezer has a nice layout.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Troyca! Thank you for sharing your experience with us! We’re thrilled to hear that your Frigidaire refrigerator has been working so well and keeping everything at the perfect temperature without any issues. It’s great to know that the layout and adjustable shelves are making it easy to store a variety of items, and we’re happy to hear that the ice machine and freezer layout are meeting your needs as well.
We appreciate your thoughtful feedback and are so glad you’re happy with your refrigerator. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your thoughtful feedback and are so glad you’re happy with your refrigerator. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on February 27, 2026
Posted by: Luc96
[This review was collected as part of a promotion.] It has all the room I need. Ice maker works great
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 2, 2026
Hi Luc96!
Thank you for sharing your feedback! We’re so glad to hear that your refrigerator has all the room you need and that the ice maker is working great. Having the right amount of space and reliable ice on hand can really make a difference day to day!
If you ever have any questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re always happy to help!
— Reed
Thank you for sharing your feedback! We’re so glad to hear that your refrigerator has all the room you need and that the ice maker is working great. Having the right amount of space and reliable ice on hand can really make a difference day to day!
If you ever have any questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
The ice maker fan has a loud annoying buzz.
on February 24, 2026
Posted by: Buzzboy2002
We would not have purchased this model had we known of this common problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Hi there, Buzzboy2002! We’re sorry to hear about your experience and completely understand your frustration. It’s never our intention for our customers to feel disappointed with their purchase, and we truly empathize with your concerns regarding this issue. We would be happy to see how we can help with this and explore potential solutions to get things back on track.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for taking the time to share your feedback, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for taking the time to share your feedback, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it so far
on February 20, 2026
Posted by: Jackie King
[This review was collected as part of a promotion.] It's a great fridge and love having the freezer on bottom.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Jackie King! Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your refrigerator and loving the bottom freezer design.
That layout can make everyday access so much easier and more convenient. We truly appreciate you taking the time to let us know you’re happy with your fridge!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
That layout can make everyday access so much easier and more convenient. We truly appreciate you taking the time to let us know you’re happy with your fridge!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2026
Posted by: jmg2323
[This review was collected as part of a promotion.] Tons of space, cools well, looks great! My only issue is the doors are quite heavy so it's easy to slam them but we're getting used to it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 26, 2026
Hi there. We’re glad to hear you’re enjoying the spacious interior, great cooling, and sleek look of your fridge!
We understand that heavier doors can take some getting used to, and it’s great that you’re adapting. For any questions or assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
We understand that heavier doors can take some getting used to, and it’s great that you’re adapting. For any questions or assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on January 22, 2026
Posted by: Rich HT
[This review was collected as part of a promotion.] This is our first experience with a Frigidaire appliance. We love our refrigerator. Very spacious, convenient features (exterior cube/crushed ice dispenser, water dispenser), looks beautiful. Couldn't be more pleased.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 23, 2026
Thank you for taking the time to share your experience. We’re delighted to hear that you’re enjoying your appliance and that its features and performance are meeting your expectations. Your feedback means a great deal to us, and we truly appreciate you choosing our brand. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
But American
on January 21, 2026
Posted by: jhaines
[This review was collected as part of a promotion.] We purchased new LG kitchen appliances (range, fridge, dishwasher, and microwave oven) in 2017. Believe it or not they have all been hauled away to the trash yard. This is the result even after several warranty repairs by LG. The fridge needed two
compressor replacements, microwave needed turn table motor, and a magnetron. The range, its control board went out.
We decided to go with and old friend FRIGIDAIRE.
compressor replacements, microwave needed turn table motor, and a magnetron. The range, its control board went out.
We decided to go with and old friend FRIGIDAIRE.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 22, 2026
Thank you for sharing your experience and for choosing our brand for your new kitchen appliances. We’re sorry to hear about the challenges you faced with your previous appliances, and we completely understand how frustrating it can be to deal with repeated repairs, even under warranty.
We’re pleased that you’ve decided to return to a trusted brand and hope your Frigidaire appliances provide the reliability and performance you expect for years to come. Your feedback highlights the importance of durability and consistent performance, and we’re grateful that you’ve given us the opportunity to serve your household.
If you have any questions about your new appliances, need guidance on features, or require assistance at any point, our customer care team is available to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are happy to provide support and ensure your appliances continue to meet your expectations. - Maria
We’re pleased that you’ve decided to return to a trusted brand and hope your Frigidaire appliances provide the reliability and performance you expect for years to come. Your feedback highlights the importance of durability and consistent performance, and we’re grateful that you’ve given us the opportunity to serve your household.
If you have any questions about your new appliances, need guidance on features, or require assistance at any point, our customer care team is available to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are happy to provide support and ensure your appliances continue to meet your expectations. - Maria
Written by a customer while visiting frigidaire.com