Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
269
4 Stars
99
3 Stars
35
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Fridge
on April 4, 2026
Posted by: niikki fridge
[This review was collected as part of a promotion.] This freidge is great, love the water and ice features. There is great inside storage and having the freezer on the bottom is great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 7, 2026
Hi there,
We’re thrilled to hear that you’re enjoying your Frigidaire fridge! It’s great to know the water and ice features are working well, the inside storage meets your needs, and the bottom freezer setup is convenient. If you have any questions or need assistance, please reach out to our team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
We’re thrilled to hear that you’re enjoying your Frigidaire fridge! It’s great to know the water and ice features are working well, the inside storage meets your needs, and the bottom freezer setup is convenient. If you have any questions or need assistance, please reach out to our team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 22, 2026
Posted by: Bucky 19
[This review was collected as part of a promotion.] Excellent refrigerator for the price. Fit our space perfectly.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 22, 2026
Thank you for the great review! We’re so glad to hear the refrigerator fits your space perfectly and delivers excellent value. Enjoy! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New House - New Appliances
on April 24, 2026
Posted by: kage13
[This review was collected as part of a promotion.] Purchased a new house and the appliances were included with the house. They are sleek looking, and perform exactly how they should. No issues or complaints at all!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 27, 2026
Hi, kage13! We’re delighted to hear that it has been performing as expected and that you’re pleased with its sleek design. It’s always great to know the appliances included with your new home are meeting your needs without any issues.
We truly appreciate you taking the time to leave a review, and we hope you continue to enjoy your appliance for years to come. If you ever need assistance in the future, we’re always here to help. -Angel
We truly appreciate you taking the time to leave a review, and we hope you continue to enjoy your appliance for years to come. If you ever need assistance in the future, we’re always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 4, 2026
Posted by: New refridge
[This review was collected as part of a promotion.] Went from a.26c size to a 23.6c. I regret the downsize. The layout of the shelves and the drawers seems to waste space. Cannot fit nearly as much in. At first I had food freezing in the refrigerator part. I think that is resolved now, the air vent may have had food in front of it. The upper shelf in freezer seems to waste available space. Holds a lot less food.
The foot print takes about the same space as a larger one so wish I would have gone with larger.
The foot print takes about the same space as a larger one so wish I would have gone with larger.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 5, 2026
Hi there valued consumer, and thank you for taking the time to share such detailed feedback.
I’m sorry to hear that the downsizing experience hasn’t met your expectations. Going from a 26 cu. ft. model to a 23.6 cu. ft. unit can definitely feel like a noticeable difference, especially when the interior layout and storage configuration don’t seem to work as efficiently for your needs. I understand how frustrating it must be to feel like you’ve lost usable space even though the exterior footprint is similar.
I’m glad to hear the issue with items freezing in the refrigerator compartment seems to be improving after checking the air vent. That’s a good catch, and airflow obstruction can absolutely impact temperature consistency.
Regarding the freezer, your point about the upper shelf is valid feedback. Design choices like fixed shelving or compartment height can sometimes limit how flexibly space is used, even if the total capacity is optimized on paper. I can understand how that would make it feel like you’re getting less usable storage than expected.
We truly appreciate you sharing this experience, as feedback like yours helps us understand where design improvements may be needed in future models.
If you’d like, our team would also be happy to walk through tips to help maximize usable space in your current configuration or review whether any shelving adjustments are available for your model.
For further assistance, you’re always welcome to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we’re here to help if you need anything else. - Maico
I’m sorry to hear that the downsizing experience hasn’t met your expectations. Going from a 26 cu. ft. model to a 23.6 cu. ft. unit can definitely feel like a noticeable difference, especially when the interior layout and storage configuration don’t seem to work as efficiently for your needs. I understand how frustrating it must be to feel like you’ve lost usable space even though the exterior footprint is similar.
I’m glad to hear the issue with items freezing in the refrigerator compartment seems to be improving after checking the air vent. That’s a good catch, and airflow obstruction can absolutely impact temperature consistency.
Regarding the freezer, your point about the upper shelf is valid feedback. Design choices like fixed shelving or compartment height can sometimes limit how flexibly space is used, even if the total capacity is optimized on paper. I can understand how that would make it feel like you’re getting less usable storage than expected.
We truly appreciate you sharing this experience, as feedback like yours helps us understand where design improvements may be needed in future models.
If you’d like, our team would also be happy to walk through tips to help maximize usable space in your current configuration or review whether any shelving adjustments are available for your model.
For further assistance, you’re always welcome to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we’re here to help if you need anything else. - Maico
Written by a customer while visiting frigidaire.com