Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(416 Reviews)
Rating breakdown 416 reviews
5 Stars
259
4 Stars
99
3 Stars
33
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
4
More space??
on January 13, 2026
Posted by: Simple Things
[This review was collected as part of a promotion.] I like the creatively spaced/placed door shelves, and the light is SUPER bright, but it's missing some common-sense details that are a disappointment. First of all, you have to open both doors to access the Deli drawer as well as the left-side veggie drawer. A primary reason I wanted a dual door fridge was to be able to open one side for a quick reach-in. Second, the mechanism of the freezer drawer is not smooth OR quiet. I'm really concerned that the plastic gears are going to break before the fridge is old enough to replace. Unfortunately I was stuck with THIS particular model because the space for my fridge required one less than 69" and there was nothing I could change about that. I'm glad it fits, and the narrower profile does make my space seem more roomy. I'll get over my disappointment but I'll be more careful about details like this the next time.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 14, 2026
We appreciate you taking the time to share your detailed feedback regarding your refrigerator. It’s great to hear that you enjoy the creatively spaced door shelves and the bright interior lighting.
We also understand your concerns about the accessibility of certain drawers and the operation of the freezer drawer. Your feedback is important and will be shared with our design and engineering teams to help inform future improvements.
If you would like further assistance or have any questions about optimizing the use of your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or call our Customer Care team at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’re always happy to help you get the most from your Frigidaire appliance. – Maria
We also understand your concerns about the accessibility of certain drawers and the operation of the freezer drawer. Your feedback is important and will be shared with our design and engineering teams to help inform future improvements.
If you would like further assistance or have any questions about optimizing the use of your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or call our Customer Care team at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’re always happy to help you get the most from your Frigidaire appliance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on January 19, 2026
Posted by: Shortblondehair
[This review was collected as part of a promotion.] So far, all is well. The connected shelves are a bit vexing, but I will find a way to separate them soon. But the fridge is cold, and that’s the important part.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 20, 2026
Hi, Shortblondehair! Thank you for taking the time to share your feedback! We’re glad to hear your Frigidaire French Door Refrigerator is keeping things cold — that’s definitely the most important part. We understand your thoughts on the connected shelves, and we appreciate you sharing that insight. Your feedback helps us continue improving our designs and user experience. If you need assistance with shelf adjustments or anything else, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on January 22, 2026
Posted by: Rich HT
[This review was collected as part of a promotion.] This is our first experience with a Frigidaire appliance. We love our refrigerator. Very spacious, convenient features (exterior cube/crushed ice dispenser, water dispenser), looks beautiful. Couldn't be more pleased.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 23, 2026
Thank you for taking the time to share your experience. We’re delighted to hear that you’re enjoying your appliance and that its features and performance are meeting your expectations. Your feedback means a great deal to us, and we truly appreciate you choosing our brand. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2026
Posted by: jmg2323
[This review was collected as part of a promotion.] Tons of space, cools well, looks great! My only issue is the doors are quite heavy so it's easy to slam them but we're getting used to it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 26, 2026
Hi there. We’re glad to hear you’re enjoying the spacious interior, great cooling, and sleek look of your fridge!
We understand that heavier doors can take some getting used to, and it’s great that you’re adapting. For any questions or assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
We understand that heavier doors can take some getting used to, and it’s great that you’re adapting. For any questions or assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it so far
on February 20, 2026
Posted by: Jackie King
[This review was collected as part of a promotion.] It's a great fridge and love having the freezer on bottom.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Jackie King! Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your refrigerator and loving the bottom freezer design.
That layout can make everyday access so much easier and more convenient. We truly appreciate you taking the time to let us know you’re happy with your fridge!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
That layout can make everyday access so much easier and more convenient. We truly appreciate you taking the time to let us know you’re happy with your fridge!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
The ice maker fan has a loud annoying buzz.
on February 24, 2026
Posted by: Buzzboy2002
We would not have purchased this model had we known of this common problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Hi there, Buzzboy2002! We’re sorry to hear about your experience and completely understand your frustration. It’s never our intention for our customers to feel disappointed with their purchase, and we truly empathize with your concerns regarding this issue. We would be happy to see how we can help with this and explore potential solutions to get things back on track.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for taking the time to share your feedback, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for taking the time to share your feedback, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on February 27, 2026
Posted by: Luc96
[This review was collected as part of a promotion.] It has all the room I need. Ice maker works great
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 2, 2026
Hi Luc96!
Thank you for sharing your feedback! We’re so glad to hear that your refrigerator has all the room you need and that the ice maker is working great. Having the right amount of space and reliable ice on hand can really make a difference day to day!
If you ever have any questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re always happy to help!
— Reed
Thank you for sharing your feedback! We’re so glad to hear that your refrigerator has all the room you need and that the ice maker is working great. Having the right amount of space and reliable ice on hand can really make a difference day to day!
If you ever have any questions or need assistance, please feel free to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish, Well-Designed, and Energy Efficient
on March 1, 2026
Posted by: Troyca
[This review was collected as part of a promotion.] We’ve been happy with our Frigidaire refrigerator. The fridge has kept everything consistently cold without freezing produce or overworking to maintain temperature. The layout is thoughtfully designed, with adjustable shelves that make it easy to fit everything from tall bottles to large platters. The ice machine produces a nice ice cube and the freezer has a nice layout.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Troyca! Thank you for sharing your experience with us! We’re thrilled to hear that your Frigidaire refrigerator has been working so well and keeping everything at the perfect temperature without any issues. It’s great to know that the layout and adjustable shelves are making it easy to store a variety of items, and we’re happy to hear that the ice machine and freezer layout are meeting your needs as well.
We appreciate your thoughtful feedback and are so glad you’re happy with your refrigerator. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your thoughtful feedback and are so glad you’re happy with your refrigerator. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com