Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
on November 28, 2022
Posted by: Jaclif10
[This review was collected as part of a promotion.] The unit is working as intended. I have issues pertaining to delivery. There was damage to the outer freezer door and a broken shelf. Awaiting on a replacement unit.
[This review was collected as part of a promotion.] Our new refrigerator is a perfect fit for out kitchen reno project. It is one of very few counter depth units that met all of our needs with ice and water on the door and an ice maker that does not take up a great deal of interior space. Initially it seemed to show fingerprints all the time but an application of stainless steel polish has cured that problem. Ice maker is slow to fill but is very quiet. Refrigerator shelf locations are extremely flexible, with ours now in placxe to meet our needs. Overall and great refrigerator by Frigidare.
[This review was collected as part of a promotion.] Overall I’m satisfied with the fridge. I like how the water and ice in the door is laid out. Top fridge has good storage and organizational option to fit unique needs. My one disappointment is the lack of organizational options for the freezer and I wish the front wall of the top storage bin in the freezer was taller so that you could store more. Given the freezer is more compact due to being a counter flush model, you need every square inch.
The frigerator is nice looking and spacious, but after only 4 months it has developed ice on the inside of the refrigerator behind the vegetable drawer. Extremely disappointed that I'll have to put in a service call for such a new appliance and wonder if they'll be able to prevent it from happening again. It's a real red flag since it's brand new.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Thank you for sharing your story with us, Dad in VA. We're sorry to hear that you're experiencing ice build-up in the crisper drawer. We understand how this can be an inconvenience and we appreciate the opportunity to make this right. We are confident that our technician will have your refrigerator in good working condition in no time. If you may need anything else, please feel free to Chat with us on Frigidaire.com or by phone. -Katrina
[This review was collected as part of a promotion.] After dispensing water, the water continues to come out for several seconds and then drips several seconds later. The plumber who installed the water hook up said this was common issue with this unit.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 14, 2022
Hello rjim! Thank you for reaching out to us and sharing your experience with your new refrigerator. Although this is not a common issue with our appliances, we would like to work with you to reach a resolution. We have sent you an email to gather more information to see how best to get this taken care of for you. -Kiara