Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
229
4 Stars
84
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Customer Rating
1
Faulty control panel
on March 15, 2025
Posted by: Hmob2025
Recently purchased and control panel will not respond. The only option available is water and it will not transition to the ice maker. This is truly unacceptable.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2025
Thank you for your review, Hmob2025! We are sorry to hear that your refrigerator control panel would not respond to commands other than water. We thank you for bringing it to our attention. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. We look forward to assisting you!
You can also reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Patrick
You can also reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Excellent choice on our part
on March 22, 2025
Posted by: 3453
[This review was collected as part of a promotion.] Great purchase in our opinion. We choose this Frigidaire over Kitchen Aide because of the more solid door closure/fit both the top and freezer doors. The dimensions fit into our space available. Also like the size of the ice cubes and overall performance. Smart decision on our part I must say.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2025
Thank you so much for your thoughtful review, 3453! We're thrilled to hear that you're happy with your Frigidaire purchase and that it fits perfectly into your space. We're also glad you appreciate the solid door closure and the size of the ice cubes.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 25, 2025
Posted by: Dsm174
[This review was collected as part of a promotion.] Good fridge. Decent amount of storage space and not too noisy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on April 14, 2025
Posted by: Sparkles67
[This review was collected as part of a promotion.] Very happy with my Fridge. I hope it’s last for years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 21, 2025
Posted by: Maddie0821
[This review was collected as part of a promotion.] Good fridge although it has been freezing the food at the back wall and the food in the back of the deli meat drawer. Haven’t been able to figure it out even after doing what it says in the manual. Will likely be putting in a service request!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thanks for sharing your experience—we’re glad to hear you’re enjoying your Frigidaire fridge overall, though we’re sorry to hear about the freezing issue in the back and deli drawer. It sounds like you’ve already done some troubleshooting, which we appreciate. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I can see my food!
on April 23, 2025
Posted by: LauriScribe
[This review was collected as part of a promotion.] We love our new Frigidaire. It's counter depth, which works much better in our kitchen and the light, open, and easily organizable design makes cooking, shopping and using all our food before it expires much easier!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased. Pretty good brand
on April 24, 2025
Posted by: Odiefuz
[This review was collected as part of a promotion.] Purchased my refrigerator a month ago love the size and color, it lights the room. Price was affordable and it works great. The ice maker has cubes and crushes which we like it a lot. Maintains a consistent temperature in both the fridge and freezer sections.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 24, 2025
Thank you for sharing your experience! We’re thrilled to hear that you’re loving the size, color, and overall performance of your refrigerator. It’s fantastic that the ice maker is working well and that the fridge and freezer are maintaining a consistent temperature. We’re also glad to hear that the price was right for you!
If you ever have any questions or need further assistance, please feel free to reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Reed
If you ever have any questions or need further assistance, please feel free to reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on April 29, 2025
Posted by: Renee1972
[This review was collected as part of a promotion.] We are happy with the unit.
Written by a customer while visiting frigidaire.com