Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
1
Ice dispenser don't work doors uneven
on February 8, 2025
Posted by: Tommmmmm
Brand new ice dispenser does not work junk don't buy doors uneven
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 10, 2025
Thank you for reaching out and sharing your experience with your refrigerator, Tom. We're sorry to hear that you’re having issues with the ice dispenser and the doors of the unit. Your satisfaction is very important to us, and we want to ensure that your appliance is functioning properly. Unfortunately, we were unable to locate any records pertaining to your specific concern based on the information provided. However, we are here to help you resolve this matter. We encourage you to contact our customer support team for further assistance. You can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the extra freezer storage
on February 12, 2025
Posted by: Carlandamy7
[This review was collected as part of a promotion.] I have only used my new refrigerator for a few weeks so I am still learning about it. I have so much more storage than with my side by side. I like the water and ice dispenser. The only thing that has surprised me is the fingerprints on the surface of the stainless steel!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent!
on February 14, 2025
Posted by: Thecker
[This review was collected as part of a promotion.] Spacious and sleek. Love the "cubed" ice!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Counter-Depth French Door Refrigerator
on February 23, 2025
Posted by: HappyBuyer2025
[This review was collected as part of a promotion.] Love the new refrigerator! The gray color on the sides really brightens up the kitchen and love having the three drawers for items. Definitely recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Seems like a good fridge
on February 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Just got it in...looks nice so far
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 26, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2025
Posted by: Rjdon25
[This review was collected as part of a promotion.] Love all the features ...there are just the 2 of us and we don't really need all the space that a regular fridge has...this is just a perfect size. The bins in the door are very large so a lot can be stored in them. The place to get water and ice in the door is tall enough that you can fill larger containers.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love Frigidaire
on February 28, 2025
Posted by: Mike2468
[This review was collected as part of a promotion.] Always owned Frigidaire appliances. I Love that you can choose from basic models, with less technology, or get some of the most advanced. I do stick with the less complicated units like this refrigerator. I’ve had to replace a board on our Frigidaire stove, but that was after 15 years, so that’s to be expected.
If you have difficulties installing the handle on the bottom freezer door, take the mounting brackets off and flip them around, don’t tighten them completely. When the factory worker installed the brackets, they over tightened the screws and this causes the door attaching screws to not line up correctly and distorts the bracket and the handle will fall off.
If you have difficulties installing the handle on the bottom freezer door, take the mounting brackets off and flip them around, don’t tighten them completely. When the factory worker installed the brackets, they over tightened the screws and this causes the door attaching screws to not line up correctly and distorts the bracket and the handle will fall off.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridg except:
on March 12, 2025
Posted by: Parveen
[This review was collected as part of a promotion.] I never owned a bottom freezer before, so it’s taking some getting used to.
The storage in the freezer is almond non-existent. I could have gone with the standard size (mine is the counter depth model) and gotten more freezer space. Also, I don’t like having to open both refrigerator doors just to get to the deli drawer.
I did purchase this model online and should have tried to find it in the store, and after reading write-ups on having an ice-maker in the refrigerator portion of this fridge, I probably wouldn’t have bought this model. Oh well, guess I’m stuck with it for the next 20 years 🤪
All in all, I do expect it to last a long time and am overall happy with my purchase. I will have to give a praise for the lighting and the sturdier door storage than my previous Frigidaire side by side.
Written by a customer while visiting frigidaire.com