Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Makes Life Easier!
on February 8, 2023
Posted by: Jules333
[This review was collected as part of a promotion.] The French doors and space in the refrigerator makes me smile every time I don't have to struggle to fit something in my refrigerator! The freezer space is amazing! I love my new frog!
[This review was collected as part of a promotion.] Easy storage, lots of space, easy to use controls to edit settings. Have not had for more than a 3 weeks but seems to be good. Very easy to smudge but I guess I should have paid $300 more for the smudge proof one. We will see how time wears on this machine but so far it is going good.
[This review was collected as part of a promotion.] Just moved into a new home and the refrigerator was included. Had to review the manual to see how to turn off the alarm after a power failure on Christmas Eve. Interesting to see the steps needed to reset the alarm and to turn off the ice maker to empty the bin. Overall the refrigerator is working well
[This review was collected as part of a promotion.] The self-closing door is great. The lighting is the best. The display panel is very good. But the Freezer drawer was either built wrong or damaged during shipment and frost lines the freezer. Also, we'd like the top drawer in the freezer to come out when the drawer is opened.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 3, 2023
Hi, BillyIggy!
Thanks for sharing your feedback! We're glad this fridge is working well for you. If you're seeing frost buildup in the freezer, please check the seal around the drawer for any tears, debris, warping or other damage that may be causing gaps. Warm air coming in from a gap in the seal or from the drawer being left open can cause frost to form. If this issue continues, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
I bought this refrigerator 2 months ago. All was fine until I noticed 2 things just this week. First off, after using the water dispenser I've noticed it drips for about 10-15 seconds after use. Supposedly this is a common problem with this model though as annoying as it is that's not the worst of it. The more pressing issue is that when I use the dispenser, water starts leaking out of the top of the fridge and then drips down the side creating a puddle on the floor. I'm very disappointed in this model.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 31, 2023
We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. If the dispenser has a steady drip, it may be caused by air in the water line or an improper water line connector installation. If the water filter was recently replaced, dripping from the dispenser may occur because air is trapped in the water filter. Should you need us, for any additional issues or concerns, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy