Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
299
4 Stars
110
3 Stars
38
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Great Fridge!!
on August 2, 2026
Posted by: ApocolypsePony
[This review was collected as part of a promotion.] Product is great keeps everything fresh for longer. Love the fresh seal drawers. Large capacity freezer drawer. Extremely easy to change filters. Highly recommend
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving your refrigerator. It’s great to know that it’s keeping your food fresh for longer and that you’re enjoying the FreshSeal drawers, the large-capacity freezer drawer, and the ease of changing the filters.
We truly appreciate your recommendation and are delighted that your refrigerator is meeting your expectations. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We truly appreciate your recommendation and are delighted that your refrigerator is meeting your expectations. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire refrigerator
on August 1, 2026
Posted by: Nikola Tesla
[This review was collected as part of a promotion.] Everything works fine until it doesn’t. The repair was done professionally and now it’s working fine again.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your repair was completed professionally and that your appliance is working properly again. We understand how important it is to have a reliable appliance, and we appreciate your patience while your unit was being serviced.
Thank you for choosing us, and we hope your appliance continues to provide dependable performance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your repair was completed professionally and that your appliance is working properly again. We understand how important it is to have a reliable appliance, and we appreciate your patience while your unit was being serviced.
Thank you for choosing us, and we hope your appliance continues to provide dependable performance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 29, 2026
Posted by: Pattijuan
[This review was collected as part of a promotion.] Happy at first until the water hose had a stripped metal connector was stripped when it was applied causing leaking and going down the dry wall and having flooding in my lower level. Have to have a new water kit and waiting to get that applied!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2026
Hi Pattijuan!
Thank you for taking the time to share your feedback. We are sorry to hear about the issue you experienced with your Frigidaire refrigerator water connection and the resulting leak and damage. We understand how frustrating and concerning this situation must have been, especially after initially being happy with your new appliance.
We appreciate you bringing this experience to our attention. Your feedback is important and helps us continue to improve our products and customer support experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We are sorry to hear about the issue you experienced with your Frigidaire refrigerator water connection and the resulting leak and damage. We understand how frustrating and concerning this situation must have been, especially after initially being happy with your new appliance.
We appreciate you bringing this experience to our attention. Your feedback is important and helps us continue to improve our products and customer support experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on July 28, 2026
Posted by: MaryGB
[This review was collected as part of a promotion.] I’ve had this for about two weeks and really like the space and the ease of opening and closing the freezer drawer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your feedback! We’re happy to hear that you’re enjoying your new Frigidaire refrigerator. It’s great to know that the spacious design and easy-to-use freezer drawer are making your daily routine more convenient.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quality
on July 24, 2026
Posted by: Pallidan
[This review was collected as part of a promotion.] My only issue is the doors and heavy and thick. fridge is quiet and matches my other Frigidaire products
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your new refrigerator and that its quiet operation and matching design complement your other Frigidaire appliances.
We appreciate your honest comment regarding the doors being heavy and thick. Feedback like yours is valuable and helps us understand what matters most to our customers as we continue to improve our products. We’re happy to know that, overall, your refrigerator is meeting your expectations.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We appreciate your honest comment regarding the doors being heavy and thick. Feedback like yours is valuable and helps us understand what matters most to our customers as we continue to improve our products. We’re happy to know that, overall, your refrigerator is meeting your expectations.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my New Fridge
on July 18, 2026
Posted by: MarTav
[This review was collected as part of a promotion.] Great refrigerator/freezer. As a single person, I think a smaller refrigerator area and larger freezer would be ideal. Otherwise, I love it!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your Frigidaire refrigerator and appreciate your comments about its performance. We understand that storage preferences can vary depending on household needs, and we value your suggestion about having a larger freezer area.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 13, 2026
Posted by: Jbosi26
[This review was collected as part of a promotion.] After years of battling another brand that was constantly failing, we are off to a good start with our new machine. It is sleek and functional. Lots of space for organizing food items. The door delivers filtered water, cubes and crushed ice—perfect!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2026
Hi there. Thank you for sharing your experience! We're thrilled to hear your new Frigidaire refrigerator is off to a great start and that you're enjoying its sleek design, functional features, and spacious storage. It's wonderful to know the filtered water, cubed ice, and crushed ice options are adding convenience to your daily routine. We appreciate you choosing Frigidaire and hope your new refrigerator provides reliable performance for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice purchase
on July 10, 2026
Posted by: Mayfield Heights
[This review was collected as part of a promotion.] Refrigerator operates well except that freezer drawer track makes weird sounds whenever I open it (cracking/snapping sounds) and I wish the refrigerator had a more solid feel - I seems less sturdy than my previous Frigidaire ….. I’m a large person and I’m afraid I might break it when closing doors
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 10, 2026
Hello Mayfield Heights!
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Written by a customer while visiting frigidaire.com