Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
1
Not Happy
on May 11, 2023
Posted by: WarmFridgeOwner
[This review was collected as part of a promotion.] I bought the unit last October, installed in November. Stopped cooling April 20, after 5 months. Ok, I figure its under warranty and they'll fix it. After lots of calls and texts, the service is approved and they're coming June 6. Seriously. Brand new dead refrigerator sitting in my kitchen for 6 weeks. Learn from my mistake.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 12, 2023
Hello Mj,
Oh no! We're saddened to hear that this has been your experience. We take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We verify that we already assisted you on this matter in regards with the appointment of fixing your No Cool concern, To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
[This review was collected as part of a promotion.] The appliance is great, would have been better if I recieved the correct manual. Due to this I had to miss two days of work to get a simple issue fixed. Again if I would have had the correct manual, there would have been no issues.
[This review was collected as part of a promotion.] I have only used Frigidaire appliances for quite some time. It was the reviews that sold me prior to me buying the appliances. I have been pleased ever since. No need to change something that is not broken
[This review was collected as part of a promotion.] I just moved into my new house 3 weeks ago...we got our fridge delivered on day one..I love it .its a great looking fridge and it has so much storage..
[This review was collected as part of a promotion.] We bought this fridge bc it was the most economical counter-depth French door with ice/water dispenser we could find. We've had it for almost 6 months now and love it! The only extremely minor thing is that the water dispenses out farther from the fridge than expected, so we're always spilling water (especially guests). But other than that, no complaints!
[This review was collected as part of a promotion.] I really like my new refrigerator. The space inside is great taking into account that it is a counter depth unit. The water/ ice dispenser is well designed.
It lost one star for two reasons. 1. The motor is much louder than my last refrigerator. 2. I wish the "door open" alarm was shorter than 5 minutes. Wish it was adjustable for time.