Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Keeping my cool
on March 1, 2024
Posted by: Greg2681
[This review was collected as part of a promotion.] Luv the counter depth, plenty of room for everything I buy. Very quiet and energy efficient
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fits the space
on March 4, 2024
Posted by: Wood77
[This review was collected as part of a promotion.] It fits our space perfectly and it’s pretty. The only disappointment is the ice capacity. For a family of 3, it’s unable to produce enough ice and we often have to buy additional bags of ice.
Everything else about it is fine.
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 5, 2024
Thank you so much for taking the time to leave us feedback, valued customer. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. We're sorry to hear you feel this way. We strive to ensure we provide the best experience possible for our consumers since we strive to produce quality products, and your feedback does not go unnoticed. Please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours, depending on usage conditions. If you have issues with your appliance, please don't hesitate to reach out to us via live chat or phone at (800) 374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on March 7, 2024
Posted by: Smallfry49
[This review was collected as part of a promotion.] I love this refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
1
my computer board went out five weeks after my one year of ownership and warranty. The cost to replace the computer board is more than a new refrigerator. They would not help me at Frigidaire.
on March 16, 2024
Posted by: Can you understand
Has anyone else experience Issue. Was Frigidaire willing to talk with you and compensate you in anyway? When I called for service thinking it could be fixed, they couldn’t get to me for almost a week. I am so sad that I work so hard to buy that refrigerator and it lasted one year.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2024
Hello there. Thank you for reaching out, and we can feel your disappointment. We understand that you want your unit fixed, and we see that you have already tried to communicate with our customer care specialist. As we always lend a helping hand from Frigidaire, we have some policies that need to be considered, especially if the unit is already out of the manufacturer's warranty. We hope you understand that we always look for possible resolutions. If you need more assistance, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 17, 2024
Posted by: Sueszends
[This review was collected as part of a promotion.] My first French Door fridge ... so far, so good!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fridge
on March 20, 2024
Posted by: AshtonT
[This review was collected as part of a promotion.] Great fridge, has some minor glitches. Water dispenser randomly will stop working and the door latch doesn’t always operate as intended making the closing of the door difficult.
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 25, 2024
Thank you so much for taking the time to leave us feedback, Ashton T. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the layout
on March 21, 2024
Posted by: Kona7b
[This review was collected as part of a promotion.] Looks amazing and everything works perfectly. Love the layout!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Nice
on March 23, 2024
Posted by: RLN1
[This review was collected as part of a promotion.] Very nice refrigerator. Freezer door is a bit difficult to open and the refrigerator naturally leans back some but overall satisfied with my purchase.
Written by a customer while visiting frigidaire.com