Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
1
Terrible product
on January 12, 2024
Posted by: Disappointed customer 69
[This review was collected as part of a promotion.] Very disappointed in this fridge. After being a Frigidaire customer for many years I don’t think I’ll be purchasing Frigidaire again. The Mullion strip didn’t work from day one and condensation is dripping all down the freezer door and after it was replaced it still didn’t work and now I’m being told the main circuit board needs to be replaced. It’s been almost 4 months now and still not fixed. Another problem is the freezer door finish is turning colors. Looks like liquid acid has ran down the door and discolored it and it won’t come off. Terrible quality in stainless steel.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 15, 2024
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on January 18, 2024
Posted by: Hol12
[This review was collected as part of a promotion.] The size and depth is perfect for my family. We love the space and compartments along with the depth of both the fridge and freezer. Very sleek looking and the perfect addition to our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
First month review
on January 23, 2024
Posted by: Geon
[This review was collected as part of a promotion.] Pro; cabinet depth fit easy through Front door with foam packing on, doors extremely easy to adjust after unit was placed and front was leveled, for my needs too many shelves but easy to adjust or remove the counter depth is great
Con; bottom freezer pullout drawer takes a bit more effort to push in this may be an adjustment issue on my end, I would have liked to see a better option for handles and doors to hide prints better that’s just user friendly for me ( hands are contentious wet due to reaching in during meal preparation)
Con; bottom freezer pullout drawer takes a bit more effort to push in this may be an adjustment issue on my end, I would have liked to see a better option for handles and doors to hide prints better that’s just user friendly for me ( hands are contentious wet due to reaching in during meal preparation)
I definitely will be looking for a second Frigidaire unit for our outdoor space
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Fridge
on January 27, 2024
Posted by: MMstar
[This review was collected as part of a promotion.] Our new Frigidaire refrigerator looks beautiful and is very spacious. We bought the counter depth version and the fridge section still holds so much. The in door space is huge. The adjustable shelves allow you to customize it. I wished we had a little more room in the freezer and it wasn’t so loud (just it running is louder than our previous fridge and the water dispenser is louder as well), but we will get used to it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but spacious
on February 4, 2024
Posted by: Alycat10101010
[This review was collected as part of a promotion.] The freezer is a bit small but it’s spacious with the upper racks.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Tough to clean shelves after spills
on February 7, 2024
Posted by: KKMass
[This review was collected as part of a promotion.] I've had my new fridge a month and one on the kids spills juice on the shelf. Unfortunately it seeped under the glass and around the edge of the shelf frame. I looked through book and there is no info on how to remove the glass. I had to unscrew screws and hope the glass didn't break. I was successful but it took 2 people being very careful to get it all clean. So beware!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 8, 2024
Hello! We apologize that this has been your experience cleaning your refrigerator shelves. Our number one goal is customer service and your feedback will help us understand our strengths and identify areas for growth. Rest assured that we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. and we'll be glad to help.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 8, 2024
Posted by: Jan92249
[This review was collected as part of a promotion.] After my last disaster with an LG refrigerator that only lasted six years this Frigidaire is a blessing counter depth, which I did not have with my last refrigerator and wider. It looks absolutely perfect in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on February 14, 2024
Posted by: Jack_Straw
[This review was collected as part of a promotion.] Our old side-by-side refrigerator finally crapped out after more than a dozen years. We wanted something with wider storage space in both the fridge and the freezer. this model did the trick for us. Works really well so far. Only problem is one of the drawers for storing produce was not assembled properly and thus does not fit flush as it should. See photo. I have ordered a new one from Frigidaire. Still waiting on it to arrive.
Written by a customer while visiting frigidaire.com