Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
1
Terrible product
on January 12, 2024
Posted by: Disappointed customer 69
[This review was collected as part of a promotion.] Very disappointed in this fridge. After being a Frigidaire customer for many years I don’t think I’ll be purchasing Frigidaire again. The Mullion strip didn’t work from day one and condensation is dripping all down the freezer door and after it was replaced it still didn’t work and now I’m being told the main circuit board needs to be replaced. It’s been almost 4 months now and still not fixed. Another problem is the freezer door finish is turning colors. Looks like liquid acid has ran down the door and discolored it and it won’t come off. Terrible quality in stainless steel.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 15, 2024
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] It looks gorgeous with steel shining, ultimate temperature control in real time! It is very spacious inside in upper as well as lower door. My wife is so happy with this fridge in our new home. Definitely recommended for new homes :)
[This review was collected as part of a promotion.] so far very happy so much more room than my old side by side with the same cu.ft . amazing .The frigidaire ice and water in door set up is the best in the industry.
[This review was collected as part of a promotion.] Before we received our fridge the delivery driver took photos of fridge and pointed out damage. He saved us time by doing it before hand. Helped direct us to a replacement. Customer service was quick and had a fridge ready to go within 2 days. Expedited service. Happy with our experience. Though some delays, we can’t really complain!