Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
288
4 Stars
107
3 Stars
37
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
4
Nice purchase
on July 10, 2026
Posted by: Mayfield Heights
[This review was collected as part of a promotion.] Refrigerator operates well except that freezer drawer track makes weird sounds whenever I open it (cracking/snapping sounds) and I wish the refrigerator had a more solid feel - I seems less sturdy than my previous Frigidaire ….. I’m a large person and I’m afraid I might break it when closing doors
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 10, 2026
Hello Mayfield Heights!
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We're sorry to hear that you've been experiencing cracking or snapping sounds when opening the refrigerator and that it doesn't feel as sturdy as you expected. We understand how these concerns can affect your confidence in your new appliance, and this is not the experience we want for our customers. The cracking or snapping sounds you hear are often a normal part of refrigerator operation and can occur as internal components expand and contract with temperature changes. However, if the sounds are frequent, unusually loud, or accompanied by any performance issues, we'd be happy to help further. If you're also concerned about the doors or the overall feel of the refrigerator, we recommend checking that the appliance is properly leveled and that the doors are correctly aligned, as this can improve stability and door operation.
If you ever have any other questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to assisting you whenever you need us! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on July 10, 2026
Posted by: Melodyway
[This review was collected as part of a promotion.] So far the fridge works excellent, keeping little finger prints off is my challenge:)
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire refrigerator! We’re glad to hear that it’s working excellently and keeping your food fresh.
We appreciate your fun feedback about fingerprints—we understand that keeping a refrigerator looking spotless can be a daily challenge, especially in a busy home. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your fun feedback about fingerprints—we understand that keeping a refrigerator looking spotless can be a daily challenge, especially in a busy home. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on June 22, 2026
Posted by: Ruby 50
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 25, 2026
Hi, Ruby 50!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 22, 2026
Posted by: EricEric
[This review was collected as part of a promotion.] Wonderful fridge! Would buy again
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello Eric!
Thank you for sharing your feedback on your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We are delighted to hear that you are enjoying your refrigerator and that it has been a wonderful addition to your home. It is especially great to know that you are so satisfied that you would choose it again. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly appreciate your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 22.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFC2323AS. We are delighted to hear that you are enjoying your refrigerator and that it has been a wonderful addition to your home. It is especially great to know that you are so satisfied that you would choose it again. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly appreciate your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed
on June 9, 2026
Posted by: Dr D Hardy
[This review was collected as part of a promotion.] Fits perfectly into the limited space my kitchen has. Provides the interior space that makes it easy to find what I need. And I love how tall the water dispenser is, so that my Yeti can fit without tipping!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 11, 2026
Hi, Dr D Hardy! Thank you for sharing your experience! We're delighted to hear that your French door refrigerator fits perfectly in your kitchen while still providing the interior space and organization you need. It's also great to know that the tall water dispenser accommodates your Yeti with ease, making everyday use even more convenient. We're pleased that these features are helping make your kitchen experience more enjoyable.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on June 6, 2026
Posted by: FRFC2323AS
[This review was collected as part of a promotion.] Love this fridge. Work allot better than my last one when it was new. This one is quiet.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi FRFC2323AS!
Thank you for taking the time to share your experience. We are delighted to hear that you are loving your refrigerator and that it is performing even better than your previous appliance when it was new.
It’s wonderful to know that you are also enjoying how quiet it runs, as a smooth and unobtrusive operation is something we strive for in our designs. We truly appreciate your feedback and are glad the refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are delighted to hear that you are loving your refrigerator and that it is performing even better than your previous appliance when it was new.
It’s wonderful to know that you are also enjoying how quiet it runs, as a smooth and unobtrusive operation is something we strive for in our designs. We truly appreciate your feedback and are glad the refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice appearance
on June 5, 2026
Posted by: thancock24
[This review was collected as part of a promotion.] It is a great look in my kitchen. It is very quiet. Plenty of space. I like the size of the ice cubes.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, thancock24! Thank you for taking the time to share your feedback on your Frigidaire French-door refrigerator. We’re delighted to hear that you’re enjoying its appearance in your kitchen, the quiet operation, and the spacious interior. It’s also great to know you’re pleased with the ice cube size and overall design.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator!
on June 1, 2026
Posted by: Retire22
[This review was collected as part of a promotion.] My refrigerator has ample room and easy to keep contents organized!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, Retire22! Thank you for sharing your experience! We're happy to hear that you're enjoying the ample storage space and organizational features of your French door refrigerator. Having plenty of room and being able to easily keep everything organized can make a big difference in everyday use, and we're glad your refrigerator is delivering on those expectations. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to answer any questions you may have. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to answer any questions you may have. -Angel
Written by a customer while visiting frigidaire.com