Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
288
4 Stars
107
3 Stars
37
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
4
Almost perfect
on February 14, 2024
Posted by: Jack_Straw
[This review was collected as part of a promotion.] Our old side-by-side refrigerator finally crapped out after more than a dozen years. We wanted something with wider storage space in both the fridge and the freezer. this model did the trick for us. Works really well so far. Only problem is one of the drawers for storing produce was not assembled properly and thus does not fit flush as it should. See photo. I have ordered a new one from Frigidaire. Still waiting on it to arrive.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 8, 2024
Posted by: Jan92249
[This review was collected as part of a promotion.] After my last disaster with an LG refrigerator that only lasted six years this Frigidaire is a blessing counter depth, which I did not have with my last refrigerator and wider. It looks absolutely perfect in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Tough to clean shelves after spills
on February 7, 2024
Posted by: KKMass
[This review was collected as part of a promotion.] I've had my new fridge a month and one on the kids spills juice on the shelf. Unfortunately it seeped under the glass and around the edge of the shelf frame. I looked through book and there is no info on how to remove the glass. I had to unscrew screws and hope the glass didn't break. I was successful but it took 2 people being very careful to get it all clean. So beware!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 8, 2024
Hello! We apologize that this has been your experience cleaning your refrigerator shelves. Our number one goal is customer service and your feedback will help us understand our strengths and identify areas for growth. Rest assured that we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. and we'll be glad to help.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire French Door
on February 7, 2024
Posted by: Haleycee
[This review was collected as part of a promotion.] Overall the refrigerator is nice. We had a whirlpool side by side for the last 18 years, so I am comparing this one to that one. They hold about the same amount of food, but the drawer is not as easy to organize as the shelves in my other one. Same with the upper portion. The shelving has much less height between them, so I struggle with the drinks. Hopefully I just need time to adjust to the new. The reason for the 3 stars is the finish on the outside. The stainless steel option we had on the last one did not show fingerprints. This stainless steel refrigerator shows EVERYTHING. This is going to drive me crazy.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 8, 2024
Hi, Haleycee. We appreciate you stopping by to share your feedback on your refrigerator. We're glad that everything works fine, and we acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but spacious
on February 4, 2024
Posted by: Alycat10101010
[This review was collected as part of a promotion.] The freezer is a bit small but it’s spacious with the upper racks.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Fridge
on January 27, 2024
Posted by: MMstar
[This review was collected as part of a promotion.] Our new Frigidaire refrigerator looks beautiful and is very spacious. We bought the counter depth version and the fridge section still holds so much. The in door space is huge. The adjustable shelves allow you to customize it. I wished we had a little more room in the freezer and it wasn’t so loud (just it running is louder than our previous fridge and the water dispenser is louder as well), but we will get used to it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
First month review
on January 23, 2024
Posted by: Geon
[This review was collected as part of a promotion.] Pro; cabinet depth fit easy through Front door with foam packing on, doors extremely easy to adjust after unit was placed and front was leveled, for my needs too many shelves but easy to adjust or remove the counter depth is great
Con; bottom freezer pullout drawer takes a bit more effort to push in this may be an adjustment issue on my end, I would have liked to see a better option for handles and doors to hide prints better that’s just user friendly for me ( hands are contentious wet due to reaching in during meal preparation)
Con; bottom freezer pullout drawer takes a bit more effort to push in this may be an adjustment issue on my end, I would have liked to see a better option for handles and doors to hide prints better that’s just user friendly for me ( hands are contentious wet due to reaching in during meal preparation)
I definitely will be looking for a second Frigidaire unit for our outdoor space
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on January 18, 2024
Posted by: Hol12
[This review was collected as part of a promotion.] The size and depth is perfect for my family. We love the space and compartments along with the depth of both the fridge and freezer. Very sleek looking and the perfect addition to our kitchen.
Written by a customer while visiting frigidaire.com