[This review was collected as part of a promotion.] Love that I can see everything in the counter depth fridge. They have great shelving that uses every last bit of door space.
[This review was collected as part of a promotion.] Very nice refrigerator. Freezer door is a bit difficult to open and the refrigerator naturally leans back some but overall satisfied with my purchase.
[This review was collected as part of a promotion.] Great fridge, has some minor glitches. Water dispenser randomly will stop working and the door latch doesn’t always operate as intended making the closing of the door difficult.
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 25, 2024
Thank you so much for taking the time to leave us feedback, Ashton T. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
my computer board went out five weeks after my one year of ownership and warranty. The cost to replace the computer board is more than a new refrigerator. They would not help me at Frigidaire.
on March 16, 2024
Posted by: Can you understand
Has anyone else experience Issue. Was Frigidaire willing to talk with you and compensate you in anyway? When I called for service thinking it could be fixed, they couldn’t get to me for almost a week. I am so sad that I work so hard to buy that refrigerator and it lasted one year.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2024
Hello there. Thank you for reaching out, and we can feel your disappointment. We understand that you want your unit fixed, and we see that you have already tried to communicate with our customer care specialist. As we always lend a helping hand from Frigidaire, we have some policies that need to be considered, especially if the unit is already out of the manufacturer's warranty. We hope you understand that we always look for possible resolutions. If you need more assistance, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.