Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Average customer rating
4.4
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
230
4 Stars
84
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Customer Rating
3
Loud knocking sounds all-day/all-night
on July 14, 2023
Posted by: supermario1
[This review was collected as part of a promotion.] Not sure how this refrigerator passed inspections, or if it was inspected at all, but it makes extremely loud noises. There are cracking/snapping sounds that happen just before you can then hear water running inside it which we assume is to fill the ice
reservoir. Then there are random loud slap sounds--like someone slapped the ground with plastic bat. Not sure what that's from. I've found similar complaints online where people have recorded the sounds. Wish we looked into this prior to the purchase. The interior of the fridge is set up nice, the shelves are spacious, and the water/ice dispenser with well.
reservoir. Then there are random loud slap sounds--like someone slapped the ground with plastic bat. Not sure what that's from. I've found similar complaints online where people have recorded the sounds. Wish we looked into this prior to the purchase. The interior of the fridge is set up nice, the shelves are spacious, and the water/ice dispenser with well.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 17, 2023
Hello, Supermario1!
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. These are some type of noise that may hear and considered as normal; Boiling or Gurgling-The flow of refrigerant through the evaporator may create a boiling or gurgling sound. Rushing, Blowing or Whistling Air-You may hear air being forced through the refrigerator by the evaporator fan. Hissing or Sizzling-During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur. Clunking, Thumbling, Water Running-The consumer will hear ice cubes falling into the ice bin. Also, the ice maker fan, water valve activation and refrigerant gas may create sounds during ice maker operation. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. These are some type of noise that may hear and considered as normal; Boiling or Gurgling-The flow of refrigerant through the evaporator may create a boiling or gurgling sound. Rushing, Blowing or Whistling Air-You may hear air being forced through the refrigerator by the evaporator fan. Hissing or Sizzling-During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur. Clunking, Thumbling, Water Running-The consumer will hear ice cubes falling into the ice bin. Also, the ice maker fan, water valve activation and refrigerant gas may create sounds during ice maker operation. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on July 15, 2023
Posted by: Jktness
[This review was collected as part of a promotion.] I never had a water dispenser before and I do like it. Love the double doors allowing me to open the refrigerator doors in full whereas my old refrigerator, I could not open the door all the way due to a counter. And I like the deli tree
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on July 17, 2023
Posted by: Jayasuriya
[This review was collected as part of a promotion.] Frigidaire refrigerator is an excellent item. More spacious and evenly maintained temperature. It has 3 options like water, cube and crush which is very useful. Loved it !!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not as good as I’d hoped
on July 19, 2023
Posted by: TerriS57
[This review was collected as part of a promotion.] There’s some things lacking in this Frig… no butter keepers with roll down tops, no area for eggs or holder, lighting could be better in the interior, and I hate the handles on the outside… they actually attract fingerprints. Not like my Kitchenaide for sure.
Response from frigidaire.comBy Christian , Online Outreach Specialist, July 20, 2023
Hi Terri!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Runs great, looks good
on July 21, 2023
Posted by: 4496 Auntie M
[This review was collected as part of a promotion.] Looks really clean & there is a lot of room. I really think this has a well designed layout of spaces & drawers. Same size as my last refrigerator, but this French door model seems to have more room than a traditional side by side. It really keeps the food cold too. I like the added temperature controls on the front panel.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter-depth Frigidaire
on July 27, 2023
Posted by: Yaadie H
[This review was collected as part of a promotion.] My wife and I have gotten used to owning our first ever counter-depth refrigerator…Frigidaire. Originally, losing 2.5 cu ft of space, as in the case of a standard refrigerator seemed to be inconvenient. We made adjustments and the 22.6 cu ft is working well for us, like we have always had a unit like this. Info displayed is readily understandable to take corrective action, example, after a power outage. To date, the unit is working as expected…cooling, freezing, dispensing water and ice cubes. We are pleased with the overall performance. Thanks
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice size
on July 30, 2023
Posted by: Cn100
[This review was collected as part of a promotion.] No way to change ice size. It’s small and melts quickly
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 31, 2023
Good day! We are sorry to hear that you have had to deal with these circumstances. When the ice maker produces ice but the ice is too small, it could be as simple as not having enough water pressure or a bad water filter. You should also dispense ice regularly to keep a good flow going. For proper dispenser operation, the recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause the system to malfunction. If the issue persists, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator
on August 2, 2023
Posted by: J4Justice
[This review was collected as part of a promotion.] This is a good and well-organized refrigerator. It holds more than you might think given its only counter-depth. I highly recommend it.
Written by a customer while visiting frigidaire.com