Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
3
on June 19, 2023
Posted by: Bad choice on my part
[This review was collected as part of a promotion.] I am not really impressed with the Frigidaire refrigerator. It is leveled and tipped back just a little bit. I need to manually close the doors. The freezer door I have to manually close that as well. One of the motors Constantly runs. Sometimes it’s faint, but sometimes it’s loud. It’s annoying. All my new appliances of Frigidaire. Not real happy with Frigidaire. Having issues with my stove as well.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 20, 2023
Hello, valued customer. We appreciate the feedback. We are sorry if you are experiencing this kind of concern with your appliance. The refrigerator may run too much because of some circumstances; it could be that the room or outside weather is hot. It’s normal for the refrigerator to work longer under these conditions. It could be that the doors are opened too long or frequently, and warm air entering the refrigerator causes it to run more. We recommend opening doors less often. The following sounds are normal when the ice maker is operating: Motor running - Ice dropping into ice container - Water valve opening or closing - Ice loosening from tray - Running water. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
French doors
on June 20, 2023
Posted by: MMseagul
[This review was collected as part of a promotion.] Like the space of French doors and bottom freezer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Bright inside and sleek outside, but a little noisy
on June 25, 2023
Posted by: Slim27
[This review was collected as part of a promotion.] This fridge is a lot more spacious than expected. The bright lights inside are welcome. The water filter is easily accessible. The ice tray is not very large so plan ahead for parties. I find it a little too noisy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 26, 2023
Posted by: Jmpmom
[This review was collected as part of a promotion.] We went from a side by side to the French door and we absolutely love it. There is so much space without feeling like we have a bulky appliance in our kitchen. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on July 4, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Our refrigerator works good, we are having issues with our freezer part. Getting fix in a couple of days. I wish we didn't have to get it fix right away. Hopefully it will be good soon.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Refrigerator
on July 7, 2023
Posted by: 7Marc7
[This review was collected as part of a promotion.] Freezer gasket seal was not affixed properly and a service call was made to repair over freezing temp. In freezer. This was two days after purchasing fridge. Still waiting on part.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 10, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 14, 2023
Posted by: J_Johnson
[This review was collected as part of a promotion.] We have had the refrigerator for about two weeks now and we have enjoyed it. We have much more room than our last side my side refrigerator. Two things we would change if we could: 1. The fingerprint smudges. We have two little kids and every time they touch it there’s another smudge added. 2. The fruit and veggie drawers. We wish they would come out a little further. Sometimes it’s hard to get to the stuff in the back.
Other than these two things, we have enjoyed the fridge so far!
Other than these two things, we have enjoyed the fridge so far!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud knocking sounds all-day/all-night
on July 14, 2023
Posted by: supermario1
[This review was collected as part of a promotion.] Not sure how this refrigerator passed inspections, or if it was inspected at all, but it makes extremely loud noises. There are cracking/snapping sounds that happen just before you can then hear water running inside it which we assume is to fill the ice
reservoir. Then there are random loud slap sounds--like someone slapped the ground with plastic bat. Not sure what that's from. I've found similar complaints online where people have recorded the sounds. Wish we looked into this prior to the purchase. The interior of the fridge is set up nice, the shelves are spacious, and the water/ice dispenser with well.
reservoir. Then there are random loud slap sounds--like someone slapped the ground with plastic bat. Not sure what that's from. I've found similar complaints online where people have recorded the sounds. Wish we looked into this prior to the purchase. The interior of the fridge is set up nice, the shelves are spacious, and the water/ice dispenser with well.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 17, 2023
Hello, Supermario1!
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. These are some type of noise that may hear and considered as normal; Boiling or Gurgling-The flow of refrigerant through the evaporator may create a boiling or gurgling sound. Rushing, Blowing or Whistling Air-You may hear air being forced through the refrigerator by the evaporator fan. Hissing or Sizzling-During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur. Clunking, Thumbling, Water Running-The consumer will hear ice cubes falling into the ice bin. Also, the ice maker fan, water valve activation and refrigerant gas may create sounds during ice maker operation. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. These are some type of noise that may hear and considered as normal; Boiling or Gurgling-The flow of refrigerant through the evaporator may create a boiling or gurgling sound. Rushing, Blowing or Whistling Air-You may hear air being forced through the refrigerator by the evaporator fan. Hissing or Sizzling-During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur. Clunking, Thumbling, Water Running-The consumer will hear ice cubes falling into the ice bin. Also, the ice maker fan, water valve activation and refrigerant gas may create sounds during ice maker operation. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com